My boyfriend, his sister and I traveled through southern Utah at the end of October to see some national parks, including Capitol Reef. In order to save some money, we decided to look for suites with 2 separate bedrooms and a shared bathroom, and Austin's Chuckwagon fit the bill nicely. Additionally, the hotel choices in Torrey are limited, and we liked the idea of supporting a mom-and-pop business instead of staying with a chain hotel. We got one of their cabin units with 2 bedrooms, a living room, bath and kitchenette. The unit was very clean and comfortable and had everything we needed, including free wi-fi. The bathroom had no shortage of towels, and the kitchen was fully equipped with cookware, dishes and utensils of every type. The one thing I would have changed was the location of the heater/AC in the living room while the bedrooms with the doors closed had nothing to affect room temperature other than operable windows. My boyfriend's sister always feels cold and 85 degrees seems to be her preferred ambient room temperature, so separate bedroom temperatures would have made all of us a lot happier.
After a day driving along Scenic Highway 12, we found Austin's easily because of the lights around the roof of the General Store. Michelle greeted us warmly when we checked in, and she was extremely friendly and helpful with her restaurant suggestions and advice on seeing the park. I can't say enough about how her personality really affected the ambience of the place. The general store sells a wide variety of foods and sundries, as well as having a bakery/deli in the back with self-serve coffee urns and seating. If you want a cooked breakfast, they have a limited menu there with eggs, bacon, etc. They will also pack a picnic lunch for you to bring into Capitol Reef , but I would recommend stopping at Subway instead, located between the store and the park. In this instance, the chain business provides the better, tastier value.
Admittedly, we came through at the end of October when most local businesses were about to shut down for the winter, and Austin's Chuckwagon was no exception. The pool and hot tub were already closed, and the bakery/deli was using up the last of its perishable stock. The great advantages to traveling so late in the season are avoiding all the crowds and seeing some fall color. Torrey must be a completely differenct place during high season.
BTW - at Michelle's recommendation, we ate at The Saddlery Cowboy Bar and Steakhouse about 1 mile from Austin's. Cavernous space with a big and surprisingly upscale menu. Great drinks, good steak and plenty of live music. Besides, how can I say anything bad about a place that has saddles for bar seats?
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.