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“Great hotel, Terrible service” 3 of 5 stars
Review of Wyndham Garden San Diego near SeaWorld

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Wyndham Garden San Diego near SeaWorld
3.0 of 5 Hotel   |   3737 Sports Arena Boulevard, San Diego, CA 92110 (Formerly Mission Plaza Hotel & Suites)   |  
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Ranked #196 of 269 hotels in San Diego
1 review
“Great hotel, Terrible service”
3 of 5 stars Reviewed May 20, 2013 via mobile

The hotel location and ambience was excellent. Close to SeaWorld and the rooms were great. The service was terrible. The concierge said since I booked my reservation on Priceline, I wasn't able to participate in the complimentary continental breakfast. This completely affected my stay.

  • Stayed May 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brenda g, General Manager at Wyndham Garden San Diego near SeaWorld, responded to this review, May 22, 2013
Dear Mirza,
I am happy to hear you enjoyed your room. However, not sure how or why you felt misled about breakfast, as we do not offer a continental breakfast. There is a breakfast package available for purchase but not through Priceline. We look forward to having you as a guest in the future and encourage you to experience the food at Dupar's, our restaurant partner
Brenda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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New Orleans, Louisiana
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96 reviews 96 reviews
39 hotel reviews
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139 helpful votes 139 helpful votes
3 of 5 stars Reviewed May 17, 2013

Average stay and average service. If you're looking for just a place to sleep for a night, this is a good place and the location is ideal. If you are expecting someone more, I recommend paying more or just staying downtown if you're into the night life.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mesa
1 review
5 of 5 stars Reviewed May 17, 2013

Our room was very immaculate and we were very pleased with our room service. The location of our Hotel was near many shopping stores and the beautiful beaches. My husband and I were very comfortable with our visit. We will use the Wyndham in the near future.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bozeman, Montana
1 review
3 of 5 stars Reviewed May 16, 2013

We stayed at this hotel for 4 days last week. We flew in early and they refused to allow early check in. Forcing us to find something to do until 3p. When we finally got checked in, and arriving at our room we opened the door to what seemed like a sauna. The air conditioner(as we found out later the next day) stays on only if people are in the room. So, if you leave for the whole day and it is over 80 degrees out, be prepared to continue to be hot in your room until it can cool off. The room was average, a little oudated and the bathroom consistently smelled of marijuana. The staff was somewhat helpful, but not very pleasant. It is close to a lot of restaurants and on a major thoroughfare so that was a plus. I wouldn't stay here again, it needs some work and definitely some customer service training.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wyndham Garden San Diego near SeaWorld

Address: 3737 Sports Arena Boulevard, San Diego, CA 92110 (Formerly Mission Plaza Hotel & Suites)
Phone Number:
Location: United States > California > San Diego
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #196 of 269 hotels in San Diego
Price Range (Based on Average Rates): $
Hotel Class:3 star — Wyndham Garden San Diego near SeaWorld 3*
Official Description (provided by the hotel):
Just one mile to SeaWorld, the hotel is located just minutes from San Diego's best attractions including SeaWorld San Diego, Mission Bay, Old Town, Downtown, Gaslamp Quarter and the world famous San Diego Zoo. Mission Beach, one of San Diego's most popular beaches, is located two miles away, and Mission Valley and Fashion Valley Malls are both within three miles. Popular restaurants and shops are within walking distance of the hotel. This San Diego hotel has one bedroom Junior Suites that will give you and your family the comfort you desire while you enjoy your San Diego vacation. Has special Kids Mini Suites, with a custom-designed bedroom for kids separated from a bedroom area for parents, are perfect for families with children. ... more   less 
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Also Known As:
Wyndham Garden San Diego Near Seaworld Hotel San Diego
Mission Plaza Hotel
San Diego Holiday Inn
Holiday Inn San Diego

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