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“Good Place to Stop” 4 of 5 stars
Review of Quality Suites Otay Mesa

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Quality Suites Otay Mesa
2.5 of 5 Hotel   |   2351 Otay Center Ct., San Diego, CA 92154-7614 (Formerly Comfort Suites Otay Mesa)   |  
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Ranked #128 of 271 Hotels in San Diego
GreenLeadersPlatinum level
california
Top Contributor
78 reviews 78 reviews
26 hotel reviews
Reviews in 36 cities Reviews in 36 cities
88 helpful votes 88 helpful votes
“Good Place to Stop”
4 of 5 stars Reviewed July 10, 2014

We needed a hotel near the border and this is as close as you can get. Good size rooms with sofa and work station. Room was clean and no outside noise. Check-in and out was easy. Breakfast was offered at 6:00 AM and offered a good selection. This place had everything we needed.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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55 reviews from our community

Traveler rating
    28
    13
    6
    7
    1
See reviews for
22
9
5
13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Tacoma, WA
Top Contributor
189 reviews 189 reviews
56 hotel reviews
Reviews in 99 cities Reviews in 99 cities
113 helpful votes 113 helpful votes
5 of 5 stars Reviewed July 5, 2014

This was my second time at the Quality Suites Otay Mesa, the first one being 5 years ago when the motel was new. This motel still looks as new and as clean as it did 5 years ago and the staff was just as friendly. The drive into San Diego is actually easier now than it was with the completion of the CA-905 freeway. I would easily recommend this motel for anyone who is visiting the San Diego area but doesn't want the price and hassle of staying in closer to the city.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 25, 2014

I visited the hotel for 2 nights with a family of four, including 2 teenagers. On arrival, the hotel wasn't too easy to find and was at the last exit before the Mexican border.

The staff couldn't have been more helpful or friendly and welcomed us with a smile every time we came into the hotel.

San Diego's Seaport is around 25 minutes away by car and the Mexican border is a 15 minute walk.

The room was very clean and spacious and perfect for a family. Breakfast was basic but great for a quick bite to eat before going out for the day.

Although being close to San Diego would have been nice, the proximity to the border made the stay unique and very handy for a little trip to Mexico for dinner in Tijuana.

Stayed June 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality S, Manager at Quality Suites Otay Mesa, responded to this review, August 1, 2014
Thank you so much for sharing your review with us! I am so happy to hear that you enjoyed your stay and our team was able to meet all your needs. We look forward to seeing you again the next time you are in San Diego.
Be well,
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Casa Grande, Arizona
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 26, 2014

This hotel is very, very clean and staff are very friendly. The prices is very reasonable for the room we got. We reserved a room for three people. My son decided to go. When we got to the hotel they were able to accommodate us with an extra bed. The only bad thing is that is about 20 miles south of downtown San Diego, our destination. So if you don't mind the drive to the beaches or amusement parks this hotel is great.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 1 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tijuana, Mexico
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 21, 2014

VERY CLEAN !!! I highly recommend for anybody thats going on vacation , going across the border or just simply wana get away, the staff there are great very friendly Breakfast its delicious its also very quiet which was great.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality S, Manager at Quality Suites Otay Mesa, responded to this review, August 1, 2014
Thank you so much for sharing your review with us! We consider our staff to be our greatest asset and they love to be recognized! We pride ourselves on our welcoming and friendly staff and thank you again for recognizing them. We hope to see you next time you are in San Diego.
Take Care,
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El Monte, California
1 review
5 of 5 stars Reviewed January 19, 2014

im so happy and satisfied with the service and everything from this hotel.the manager is great.I felt very welcomed here and im so happy that there is a clean gym and a wonderful pool.In the mornings you get wonderful breakfast.there is waffles,bagels,orange juice,apple juice,eggs and toast and more.its so good.The room is wonderful. im in love with the bed.It is absolutely clean.I will be coming here more often.I live in los angeles and when i come to San Diego.I will definetly be staying here.You also get different discounts for restaurants.I cant wait to come back.

Room Tip: The rooms are great.I check many of them before I got one.I recommend them all
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  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality S, Front Office Manager at Quality Suites Otay Mesa, responded to this review, January 30, 2014
Thank you very much for your wonderful feedback. I have shared your comments with our staff, and they join me in thanking you for your kind words. These kind of comments are what keeps our staff striving to give better & better service to our guest.

Thank you again for sharing your experience, and we hope your next visit will be an even better experience.


Sincerely,

Mr. ID
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Rosarito, Baja California, Mexico
1 review
5 of 5 stars Reviewed November 5, 2013

i had the best time here mostly due to the wonderful staff, everyone was so professional and courteous. Luis the night attendant was the most wonderful person you could ask for. helpful and considerate and extremely professional, i will refer my friends here. the rooms are immaculant and there are pleny of towels and soap, the tv is huge and great. very quiet and the best part no smoking. i enjoyed my stay here and will definitely come back joan from san diego and roasarito and nebraska the breakfast is very good and the wi fi system is great, no complaints at all only praises joan

Room Tip: see above description
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  • Stayed November 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ishwar R, Guest Relations Manager at Quality Suites Otay Mesa, responded to this review, November 11, 2013
Dear Joan,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Ishwar D. Rathod
Quality Suites Otay Mesa
(619) 661-1966
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Additional Information about Quality Suites Otay Mesa

Address: 2351 Otay Center Ct., San Diego, CA 92154-7614 (Formerly Comfort Suites Otay Mesa)
Phone Number:
Location: United States > California > San Diego
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in San Diego
#11 Best Value Hotel in San Diego
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Suites Otay Mesa 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
The Quality Suites Otay Mesa hotel, a San Diego hotel located at the U.S., Mexico border just north of Tijuana, MexicoThe Quality Suites® Otay Mesa connects the maquiladoras of Tijuana, Mexico with the business community of Otay Mesa. Several Mexico and U.S. manufacturing companies such as SANYO North America Corporation, Panasonic Corporation of North America and Maxwell Technologies are minutes away. Travelers will appreciate being close to the U.S./Mexico border and enjoy shopping at several duty free shops, Las Americas Premium Outlets and Otay Ranch Town Center.This San Diego, CA hotel is within minutes of Cricket Wireless Amphitheatre, Knott's Soak City water park and the U.S. Olympic Training Center in Chula Vista. The Tijuana International Airport is seven miles, the San Diego International Airport is 25 miles and Brown Field Municipal Airport is four miles from the hotel.Popular San Diego points of interest within 25 miles include:• SeaWorld San Diego • San Diego Zoo • Coronado Island • San Diego Convention Center • Gaslamp Quarter The hotel is driving distance to Balboa Park, Imperial Beach, PETCO Park ballpark and QUALCOMM Stadium. A variety of cultural dining experiences can be found within a short drive.Additional amenities and features at this San Diego, CA hotel include:• Free hot breakfast• Free wired and wireless high-speed Internet access • Free newspaper • Outdoor heated pool and hot tub • Exercise room Business travelers to this hotel in California will appreciate additional conveniences like a lobby computer with Internet access, access to copy and fax services and a meeting room that can accommodate up to 50 people.This San Diego, CA hotel near Tijuana offers spacious suites with one king or two queen beds, sitting areas with sofa sleepers, refrigerators and microwaves. Select suites feature whirlpool bathtubs.Ample parking, laundry facilities and same-day valet laundry services are provided on the premises for added guest convenience.The exceptional multilingual staff and vast array of services and amenities make the Quality Suites Otay Mesa the perfect hotel for vacation and business travelers to the San Diego, California area. ... more   less 
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Also Known As:
Comfort Suites Otay Mesa Hotel San Diego
Comfort Suites San Diego
San Diego Comfort Suites
Otay Mesa Comfort Suites

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