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“Highly Recommended” 5 of 5 stars
Review of Courtyard by Marriott San Diego Downtown

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Courtyard by Marriott San Diego Downtown
3.0 of 5 Hotel   |   530 Broadway Street, San Diego, CA 92101   |  
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Ranked #11 of 271 Hotels in San Diego
GreenLeadersBronze level
Santa Clarita, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Highly Recommended”
5 of 5 stars Reviewed November 11, 2013

My Wife, brother in law, his wife and his two teenage daughters spent one night (Sat. Nov. 9th '13) at the downtown Courtyard by Marriott hotel. From start to finish it was a very pleasant experience. The employees were all polite, attentive and enthusiastically helpful without making it feel, like it does in some hotels, that they are just fishing for better tips. They all truly seemed to enjoy their jobs and it showed.

We had adjoining rooms on the 4th floor facing south. The rooms were modern, comfortably set up and quiet. The rooms were spotless. They were several very tall windows on two walls making the room bright and inviting. Being on the 4th floor, we had wonderful city views.

The building itself is historical having originally been a bank that opened in the early 1900's. Because it's a registered historical site, they have kept the building largely the same as it was when it was a working bank with its many fascinating features. It's an architecturally beautiful building with many interesting features.

Although all of the employees we encountered were polite, professional and friendly, one stood out and deserves special mention; 19 year old Bell person Ramon Morales was in training in the dining area when we ate and we got to know him well over the several hours we were there. What an amazing young man. His enthusiasm was infectious. He seems to love the hospitality industry and particularly his job at the Courtyard by Marriott that was employing him. He was unfailingly polite, knowledgeable, and a great raconteur of the buildings history. He volunteered to give us a tour of the building, pointing out the many historical flourishes and artifacts which we all found fascinating. We all agreed that it was one of the highlights of our visit.

This Marriott is centrally located downtown to many of the San Diego attractions people will want to see while visiting the city and we cannot recommend this hotel highly enough. We had a very pleasant, very comfortable stay, and will no doubt stay at this hotel in the future.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley R, Front Office Manager at Courtyard by Marriott San Diego Downtown, responded to this review, November 14, 2013
John Y, Thank you for such a wonderful review. We have received all of your comments and are so happy to have had such an impact on your stay, especially from Ramon. I am very pleased our staff and our unique property were able to impress you. On your next trip to San Diego, please contact one of the front desk supervisors or myself if you need assistance with reservations. You can reach us at Ashley.reid@cymsandiego.com, Veronica.padilla@cymsandiego.com, or Sergio.lee@cymsandiego.com. We look forward to providing you with another great experience at our property.
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410 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
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English first
Newburyport, Massachusetts
1 review
5 of 5 stars Reviewed November 9, 2013

One of the nicest hotels we've ever stayed at. Beautiful remake into a hotel from a 1920's bank.
Aside from the building, the staff, without exception, was attentive, smart, friendly, and knowledgeable.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley R, Front Office Manager at Courtyard by Marriott San Diego Downtown, responded to this review, November 14, 2013
David C, Thank you for such kind words about our staff. I am glad to hear you enjoyed your stay at our unique property and that our wonderful staff was able to assist you. We hope you stay with us on your next visit to San Diego.
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Huntington Beach, California, United States
Top Contributor
89 reviews 89 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed November 7, 2013

Located on the edge of the Gaslamp District and within walking distance of Balboa Park, this hotel was a perfect location for a romantic weekend getaway. What a magnificant Courtyard! They took a historic bank building and converted it into a beautiful hotel. Very modern, yet at the same time they pay homage to the history of the building throughout the hotel. The lobby, elevators, hallways and rooms are a perfect blend of new and art deco style. Marble flooring and intricate ceilings in the lobby as well as some beautiful furniture from the bank days are fantastic Modern elevators have a warm, historic feel to them Guest room hallways are beautifullly carpeted and are lined with richly paneled crown moulding. Each room is designed with a classy bank theme on its walls, flooring an bedding. Staff is professional and courteous. Daily Happy Hour in bar is another nice feature. VERY impressive hotel. .

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley R, Front Office Manager at Courtyard by Marriott San Diego Downtown, responded to this review, November 14, 2013
Steve R, Thank you for such a great review. We are pleased to hear how much you were able to enjoy our unique and historic property. If you didn’t get a tour, I recommend asking for one from a bellman on your next visit. We would be more than happy to open the vault room for you as well. I am glad you were able to enjoy our convenient location and our wonderful staff as well. We hope to see you on your next visit to San Diego.
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Minneapolis, Minnesota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 6, 2013

The hotel had a very friendly staff. It is a beautiful hotel inside and out. The rooms were spacious and clean. It was centrally located to attractions; both the zoo and the harbor. The happy hour was a great deal with friendly servers.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley R, Front Office Manager at Courtyard by Marriott San Diego Downtown, responded to this review, November 14, 2013
Mary S, Thank you for your review. I am glad to hear you enjoyed your stay with our friendly staff and convenient location. We hope you choose to stay with us again on your next visit to San Diego.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 3, 2013

I took a one day trip to San Diego to celebrate my girlfriends birthday and I have stayed at 3 different properties in the Gaslamp in the last year. I did not even know this Courtyard by Marriott was even there. It came up in a hotel search and the first thing that caught my eye was that it was a 1920's bank building converted into a hotel. The pictures were very intriguing. They used bank vaults for conference rooms and there is such amazing architecture at this site and you can feel the history. The staff was beyond helpful, especially Ramon who was quick to point out the various services and was just as enthused as I have seen an employee at any property. I was upgraded to a suite and I have to say that it seemed like everyone at this property went out of there way to help us with finding restaurants and whatever we needed. This property is on 5th street and it is right in the heart of the Gaslamp so you can walk to just about any and every restaurant and you are a quick drive away to Old Town and a few other sites.

Room Tip: Room on the 8th floor seemed pretty quiet and not a lot of noise
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley R, Front Office Manager at Courtyard by Marriott San Diego Downtown, responded to this review, November 5, 2013
Shamar9797, Thank you for such kind words about our staff. We were all very pleased to hear we could make your girlfriends birthday trip special, especially Ramon. I am glad you were able to enjoy our convenient location and our newly renovated suites. We hope you choose to stay with us again in the future.
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Houston, Texas
1 review
5 of 5 stars Reviewed November 2, 2013 via mobile

I recently stayed at this hotel for a business trip. I was amazed by everything. The appointments in the lobby and my room were modern, tastefully done and colorful. The front desk guy that checked me in, john, was funny and got me all set up in no time. Every morning when I got my breakfast, the barista ryan was super cheerful and always made the best fraps. The location was convenient and I got to see a lot of downtown and the gaslamp district. Great stay and great hotel.

  • Stayed October 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley R, Front Office Manager at Courtyard by Marriott San Diego Downtown, responded to this review, November 5, 2013
Jdelavega85, Thank you for such a great review. John and Ryann will be very happy to hear that you were amazed by their service. I am also very glad to hear that we were able to make your business trip comfortable with our outstanding service and convenient location. We hope to see you again on your next visit to San Diego.
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Las Vegas, Nevada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 31, 2013

Stayed 2 nights at this property. The staff was stellar, the rooms were very nicely renovated, and the location is hard to beat. This is marketed as a Courtyard and could pass by as a full service Marriott. The nightly rate is hard to beat, and this is by far the best hotel my wife and I have stayed at in all of San Diego. If you're looking for a historical property in a killer downtown location, this is the property for you.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley R, Front Office Manager at Courtyard by Marriott San Diego Downtown, responded to this review, November 5, 2013
Benajamin M, Thank you for such kind words about our staff. I am happy to hear you and your wife enjoyed our convenient downtown location and that you received our exceptional service. We hope you chose to stay with us again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott San Diego Downtown

Address: 530 Broadway Street, San Diego, CA 92101
Location: United States > California > San Diego
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#16 Family Hotel in San Diego
#22 Romantic Hotel in San Diego
#27 Green Hotel in San Diego
#34 Business Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott San Diego Downtown 3*
Number of rooms: 245
Official Description (provided by the hotel):
Come experience the perfect hotel for your San Diego stay. Housed in a 1920's historic landmark building, the reinvented Courtyard San Diego Downtown welcomes guests with the sophisticated comfort of modern accommodations, while embracing the character of the distinguished former financial institution. From the moment you step through the revolving front doors, you will be whisked away to an inviting and intimate space to unwind, gather your thoughts, or share a laugh and a beverage with friends. Exquisite remnants of the former bank grace the interior of our hotel and mix with a fresh, contemporary style. Whether you are here for business or pleasure, you can expect impeccable service and an unbeatable location in the Gaslamp Quarter; offering hundreds of dining and entertainment options. We are conveniently located in the heart of the business district, walking distance to the waterfront and San Diego Convention Center, and minutes away from the San Diego International Airport and the world-famous San Diego Zoo. We are also just steps away from the San Diego Trolley which connects Downtown to Mission Valley, Chula Vista, and the International Border. Reinvented with fresh decor and design, our guest rooms and suites provide superior accommodations for individual travelers, business groups, event groups and families. Each of our rooms offers luxury bedding, free high-speed Internet and microwaves, refrigerators and safes in every room. After sightseeing or a day of meetings, enjoy delicious California cuisine at THE LOBBY or grab a snack at our 24-hour market. At the Courtyard San Diego Downtown, we're ready to serve up what you want - where you want. ... more   less 
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Also Known As:
Courtyard By Marriott San Diego Downtown Hotel San Diego
Courtyard San Diego Downtown
San Diego Courtyard
San Diego Marriott

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