My husband I used our free Marriott certificate to stay at this hotel for Saturday night and overall found it not be a hotel we would return to this hotel again. Let's break it down:

Plus: We did arrive early on Saturday and were able to check in early (before noon).
Minus: Staff at check in were kinda snotting and used a unfriendly tone.
Minus: Parking is $33
Plus: Cab ride from the airport with tip is only $15
Plus: Can walk to the gaslamp, Horton Plaza, the transit lines and Amtrak, and even the Seaport Village
Minus: Loud hotel room; lots of street noise; lots of noise from the evalator and hallways
Minus: Breakfast was AWFUL. We both had a the buffet - cold food and never were offered a refill on coffee until my husband went and help himself. (It was not busy). I will walk to Subway instead of ever eating there again.
Minus: The room was boring and rough condition. We had a king bed, one chair and office chair. The chair needed replacing.
Plus: Comfortable bed

I had stayed here once before and do find it to be in a good location; but will avoid this hotel in the future. I won't even waste my free night on it!

Unusual for sure, this hotel is a converted 1928 bank tower. Very big rooms, wide halls. Staff were helpful & friendly. But the 40 ft high ceiling in the lobby and the marble everywhere makes it feel cold and grim. Our room and bath were clean, the mattress OK, the TV good. We were on the 9th floor and had a view of....nothing but the next door building.

The hotel is very close to the gaslight district, the tram, and Horton Plaza. BUT, there are large numbers of street-people everywhere, if that bothers you, don't stay here.

I recently stayed there two nights for a convention, and was so pleased and delighted with the entire staff. They were courteous, friendly, and very professional. I was also most impressed with the fact that upon my arrival home, as I was unpacking, I realized I'd left several items of clothing in a drawer in my room. I called the hotel, and Lisa made sure to take care of everything and sent my items back to me right away. I would definitely recommend them and would stay there again. :)

I hate to say it because the building is fantastic with so much possibility, and the staff is lovely, but this hotel is awful. I travel for business often and have never changed hotels before until now. Here's why:

-Dated and dingy rooms
-Mold in the bathroom
-Horrible bed- mattress like a plank
-Coarse sheets- really!
-Terrible food. A grilled cheese was harder than the mattress and poached eggs that were also hard (it's a theme!), tasteless, and on an untoasted english muffin. I paid a total of over $50 for inedible food.
-Room service only until 10:00 pm (but you really don't want the food anyway.)
-Steps down to the elevator. Not a problem unless you have heavy suitcases. But, who travels with those?

Wifi is free, though. And the location is good.

With an overhaul this hotel could be fantastic but until then spend your money elsewhere for a more comfortable stay.