I recently stayed there two nights for a convention, and was so pleased and delighted with the entire staff. They were courteous, friendly, and very professional. I was also most impressed with the fact that upon my arrival home, as I was unpacking, I realized I'd left several items of clothing in a drawer in my room. I called the hotel, and Lisa made sure to take care of everything and sent my items back to me right away. I would definitely recommend them and would stay there again. :)

I hate to say it because the building is fantastic with so much possibility, and the staff is lovely, but this hotel is awful. I travel for business often and have never changed hotels before until now. Here's why:

-Dated and dingy rooms
-Mold in the bathroom
-Horrible bed- mattress like a plank
-Coarse sheets- really!
-Terrible food. A grilled cheese was harder than the mattress and poached eggs that were also hard (it's a theme!), tasteless, and on an untoasted english muffin. I paid a total of over $50 for inedible food.
-Room service only until 10:00 pm (but you really don't want the food anyway.)
-Steps down to the elevator. Not a problem unless you have heavy suitcases. But, who travels with those?

Wifi is free, though. And the location is good.

With an overhaul this hotel could be fantastic but until then spend your money elsewhere for a more comfortable stay.

I stayed in the Courtyard for a week and had an excellent experience. This was my second time staying at this hotel and have no reasons to look for any other when I am in San Diego. It was less than a 2 minute walk to Starbucks to start off my days and equally close to very fine dining. As always, a special thanks to Tiffany and Christie in sales who helped me arrange 13 rooms. Thanks guys and I will see you next time.

We spent one night here. The hotel was originally a bank and the historic details remain. Even the halls still look like there are offices instead of hotel rooms in the building. So it's kind of fun when you come off the elevator to your room. The front desk is the teller station - another nice touch. Check in was friendly and efficient. Once inside the room, the decor is standard. It was clean and comfortable. The bathroom was small but well laid out and had a big window, which was neat.
Parking is valet, and expensive. There are not really any other options. The valet service was efficient and they have it set up so you can text down to have car brought around, which is nice.
The location is at the far end of the gas lamp district, more towards downtown. It’s at the opposite length of the district from the convention center and a bit of a walk if you were doing it daily. Location is the one not great thing about the hotel – it’s just about one block off the touristy area, you have to get past the check cashing centers and just into the downtown. Downtown is looking rather gritty these days – I would not say it’s unsafe, but definitely you need to be aware of your surroundings.