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“Only Queen size” 4 of 5 stars
Review of Residence Inn San Diego Downtown

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Residence Inn San Diego Downtown
3.0 of 5 Hotel   |   1747 Pacific Highway, San Diego, CA 92101   |  
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Ranked #99 of 271 Hotels in San Diego
Tempe, Arizona
Top Contributor
56 reviews 56 reviews
23 hotel reviews
Reviews in 36 cities Reviews in 36 cities
17 helpful votes 17 helpful votes
“Only Queen size”
4 of 5 stars Reviewed May 29, 2014

I love the hotel but it has only Queen size beds. Seems odd but I guess the location wins out over this problem. Hubby and I opted for the hotel for the location. What's not to like?! It has a nice free breakfast. Free soda and coffee available 24 hours. It has a "managers" happy hour on Tuesday and Wed. The studio's are spacious. BUT!!! we are too old and too big to try to hotel sleep in a Queen bed.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam L, General Manager at Residence Inn San Diego Downtown, responded to this review, June 24, 2014
Greetings patonfairmont,

Your review was a joy to read. We apologize about not meeting your bed type but greatly appreciate about all of your positive comments and feedback you have given us.

We hope you think of us the next time you and your husband are visiting San Diego again. Thanks again for your fantastic review of Residence Inn by Marriott San Diego Downtown.
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231 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
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English first
Couple in Washington
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 29, 2014

Our stay at this hotel was a work tripped turned family mini vacation. The rooms ar not as big and there is a train that goes right by the back of the location but all the extras make this hotel great! There is dinner with wine/beer service Monday, Tuesday and Wednesday with hot breakfast offerings every day of the week. The free shuttle service to anywhere within a 30 mile radius is a money saver. They have regular trips to the zoo, Gaslamp district, and even drop off/pick up by reservation. It is close to bases for work travel and within walking distance to nice restaurants, convenience stores and the train stop. The employees are so nice and helpful. You will enjoy your stay.

Room Tip: If you have kids choosing a room at the end of the horseshoe and on the 3rd floor will allow them to...
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  • Stayed April 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam L, General Manager at Residence Inn San Diego Downtown, responded to this review, June 24, 2014
Greetings Onnopia,
What kind words you have stated for your stay at Residence Inn by Marriott San Diego Downtown. We are so lucky to be where we are located as you had mentioned.

Our shuttle takes you with a 3 mile radius to all of the top attractions that our beautiful city has to offer.

We appreciate your positive response and invite you back any and every time a work trip turns into a mini-vacation.
Thank you again.
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Ocoee, Florida
Senior Contributor
44 reviews 44 reviews
3 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 29, 2014

We made reservations for the Residence Inn Downtown because it had shuttle service to the airport. When we arrived I called the hotel to request transportation. They said their shuttle was out on a lengthy run and I should catch a cab and they would reimburse me. Wow, great service! I told the cabbie to take me to the Residence Inn Downtown. The apparently NASCAR trained cabbie zoomed us to the downtown Gaslamp district Residence Inn where I discovered that there are two Downtown residence Inns and this was not the right one. I had held the cab as I was suspicious of the distance from the airport and he delivered us to the correct property. I was reimbursed with no problem and we chowed down on chili dogs and wine for dinner. Breakfast the next morning was fine as was airport transportation. There is a nice new park across the street and you can take a nice long stroll along the bayside.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam L, General Manager at Residence Inn San Diego Downtown, responded to this review, June 24, 2014
Greetings Shocker816,

We cannot thank you enough for this exceptional review of Residence Inn San Diego Downtown. You painted a perfect picture of how you finally arrived to Residence Inn as we are so happy your found your way. This type of review are spectacular and appreciated by our entire team.

Thank you again.
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Denver, Colorado
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 21, 2014

Four friends and I shared a two-bedroom suite which we found very comfortable and roomy with an excellent view of the bay. The Staff was extremely helpful and accommodating. We especially enjoyed and made good use of the hotel shuttle within the downtown area.

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam L, General Manager at Residence Inn San Diego Downtown, responded to this review, May 28, 2014
Greetings VDson:

Thank you for taking the time to write such a positive review. We are extremely pleased you enjoyed your stay at Residence Inn by Marriott San Diego Downtown. It was also very pleasant to hear that you were able to enjoy some of our complimentary amenities such as our shuttle to take you to the downtown arena and enjoy all the many attractions our great city of San Diego has to offer. We look forward to hosting your next adventure in sunny San Diego.
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Fort Valley, Georgia
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
Reviews in 28 cities Reviews in 28 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 16, 2014

I really like this property but there are a few things one should also be aware of. The rooms are small and the building is old and a bit noisy BUT there are lots of pluses that overcome any possible issues.

1) Location - it's near the water, near downtown, near the airport, near everything.........
2) Service - the staff is friendly, professional, helpful, all the things you want.
3) Breakfast - good, hot and if you don't like what they brought out, wait ten minutes, they'll bring out something different. Oh, yes - it's all yummy.
4) Shuttles - Many of the hotels near the airport do not offer an airport shuttle or charge for one. This hotel doesn't and when you call for a shuttle, they dispatch one quickly.

What was not my favorite stuff:

1) Small rooms and a bit noisy rooms. Again, the hotel is in a great location and it's not the newest building (and I am a bit noise sensitive). It's part of the price of being a couple hundred of yards from the water.
2) Parking - Tight, not that much and expensive. The room rates are a bit high and charging for parking isn't fair.

One note to the manager - I was given a handicap room and NOT told about it until I walked in the room. That's not cool in my book, not caring about that issue was even less cool. I know the hotel was booked and we got there late (9 PM) but just saying something when I checked in would have been nice.

Room Tip: Front of the hotel facing westward is my choice.
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  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam L, General Manager at Residence Inn San Diego Downtown, responded to this review, May 19, 2014
Greetings RoadCorgi:

We greatly appreciate your thorough feedback about our hotel. You touched on all the points that are important to as hotel associates to hear, listen, and act upon. I have shared this with our entire staff during our daily huddle in hopes to bring attention to all of your details you mentioned.

We apologize for not properly communicating the room type we had you blocked in and causing any inconvenience you might have experienced. Rest assured, this will be re-visited to see where we went wrong and to correct it for future reservations.

Thank you again for taking the time to review our home away from home.
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Dallas, Texas
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 8, 2014

wonderful stay option if you want to be little away from gas lamp busy area..although very much connected to gas lamp by San Diego Trolley. Excellent stay, wonderful staff. Fixtures, cabinets little out dated. Clean rooms, nice and neat breakfast area. All in all..good option to stay.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam L, General Manager at Residence Inn San Diego Downtown, responded to this review, May 16, 2014
Greetings travlerenthu:
Thank you so much for your positive review of Residence Inn by Marriott San Diego Downtown. We hope you visit us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
1 review
5 of 5 stars Reviewed May 7, 2014 via mobile

Great service by staff. A group of us had to relocate due to broken water pipes at a competitor hotel. Day Manager 'Carlos' was extremely helpful in arranging accommodations for the group on short notice. I definitely recommend this hotel.

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam L, General Manager at Residence Inn San Diego Downtown, responded to this review, May 16, 2014
Greetings Pdxk9cop:

Thank you so much for your review. We greatly appreciate the positive feedback about your stay at Residence Inn by Marriott San Diego Downtown. During one of our daily huddles where we get together as a team to promote the great culture and best practices of our hotel, we went ahead an read this allowed to acknowledge Carlos. Thank you again. Please visit us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn San Diego Downtown

Address: 1747 Pacific Highway, San Diego, CA 92101
Location: United States > California > San Diego
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#69 Business Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn San Diego Downtown 3*
Number of rooms: 121
Reservation Options:
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Also Known As:
Residence Inn San Diego Downtown Hotel San Diego
San Diego Residence Inn

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