My family was going to Sea World and after reading all the wonderful reviews of the Lamplighter, I thought I'd give them a try. Some reviews on TripAdvisor had rates under $90/night, but I could only find more expensive prices online. So I called the hotel directly. The lady who answered the phone offered me a lower rate--I was thrilled.
The room was clean, the sheets soft, the beds comfortable. We'd ordered a crib and it was assembled and waiting in our room. Unfortunately, the next morning I found a moldy bagel in the breakfast room. I didn't complain immediately--I was travelling with two toddlers and frankly felt too tired and harrassed. But I did fill out the comment card that was in the room.
To my surprise, the manager of the hotel called me to apologize. He said he was so upset to hear that I'd had a bad experience. Then he insisted on taking $50 off my bill. I was floored. He also said that he'd talked to his whole staff and that "this would never happen again." I believe him.
The bottom line: this hotel really does go the extra mile. It is a fantastic deal close to downtown and Sea World. I will certainly stay there again!!!
- Official Description (provided by the hotel):
- The Best Western Lamplighter Inn & Suites (a AAA 2-diamond hotel) is conveniently located 3/4 miles from San Diego State University, and only 15 minutes from Downtown, the San Diego Zoo and Balboa Park. Many of the rooms include kitchen facilities, making this the ideal place for an extended stay. Amenities include: complimentary expanded continental breakfast, free Wi-Fi and parking, and heated outdoor pool, Children 12 and under stay free. Pet friendly. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Lamplighter Inn And Suites At Sdsu Hotel San Diego
- Best Western Lamplighter Hotel
- Best Western San Diego
- San Diego Best Western