after giving the carlson a poor review last year titled(accessible room beware)i logged into tripadvisor to see what the reviews are now, and was glad to read nothing but good to great reviews of the facility,so i went ahead and thought i would give them another try, boy was i glad i did! i ended up getting two rooms! upon arriving we were greeted and given all the information needed to enjoy our stay thanks to the hotel management and staff!,the rooms were great we had a nice view,beds were comfy, all linens were clean my hat's off to the cleaning crew they knocked this one outta the park, the breakfast in the morning has alot to offer, none of that continental breakfast here, way too much to list! both hot and cold breakfast.the place is in top shape! how can i keep that past review up!! i guess i should so we can all tell that the CARLSON INN& SUITES really do care about us,and would do anything to make it right,to every horror story this one had a very happy ending! looking forward to coming back!!