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The US Grant: Traveler Reviews

5.0 of 5
326 Broadway, San Diego, CA 92101
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The US Grant
Ranked #20 of 271 hotels in San Diego
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1,311 reviews from our community

Traveler rating
    813
    322
    109
    41
    26
See reviews for
Families
215
 
Couples
549
 
Solo
107
 
Business
326
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Leesburg, Virginia
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
“Very nice..”
4 of 5 stars Reviewed December 15, 2012

Very nice hotel in an outstanding location. Recently renovated and very nicely appointed. I fail to understand why they don't have free wifi. Pretty much every budget hotel in america offers that

That being said, I would certainly consider staying here again. BTW, its listed as one of the most "haunted" places in America in some places. That makes it all the more fun.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by emccaleb for San Diego
Ask emccaleb about The US Grant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NFBD, Manager at The US Grant, responded to this review
December 17, 2012
Thank you for your review Ms. Caleb,

While we hear many of the stories regarding our storied past we are elated that you have chosen to write part of your story with a stay at THE US GRANT!

We hope that you continue to be a fixture in our future with every stay in San Diego.

Thank you, Nathan Davis, Director of Operations
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“To bad everything was not great at the US Grant.”
2 of 5 stars Reviewed December 12, 2012 via mobile

My stay in room 702. The carpet looked and felt as old as the hotel. The #1 problem was the temp in the shower would not adjust to a comfortable temp. Only blazing hot. My lady and I could not take showers after hitting the town, or in the morning before we checked out. I called the front desk, late that night, and they offered to move us to another room. It was to late at night for that, and all of our stuff was unpacked, to go through packing and moving to another room was too much. We live in La Mesa and decided to stay at your hotel because it was near the restaurant we had a Christmas party at. My lady was very excited to stay at your hotel because her grandfather work as a elevator attendant in the 60's there. Unfortunately we had to wait to take showers when we arrived home.

  • Stayed December 2012
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Furn619 about The US Grant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Douglas K, General Manager at The US Grant, responded to this review
December 19, 2012
Dear Furn619,

We apologize for not providing you with a memorable stay because of the issue regarding the water temperature in your room. We would love to have the opportunity to recover from your unpleasant experience especially since our hotel has a sentimental connection with your partner.

If your travels take you back to our property, I welcome you to contact me directly so we can prepare for your arrival and ensure that your stay is flawless.

Sincerely,
Douglas Korn
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1 review
“Beautiful hotel in the center of downtown San Diego.”
5 of 5 stars Reviewed December 11, 2012 via mobile

My husband and I stayed at the US Grant for 3 nights while visiting San Diego. I'm very particular about where I stay when choosing a hotel and this hotel exceeded my expectations. Every employee that we came across was super nice, professional, and helpful which included the valet, bellhop, front desk, concierge, restaurant bartender, and the housekeeper. If you appreciate history and architecture then you would agree that this hotel is beautiful and possesses a great deal of character. Our room was very clean and well maintained, the bed was very comfortable, and the hotel is within walking distance of a lot of restaurants and shopping. We will definitely stay at the US Grant the next time we visit San Diego!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Ambular127 about The US Grant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NFBD, Manager at The US Grant, responded to this review
December 17, 2012
So much goes into exceeding a guest's expectation Ambular127,

We do not take your compliment lightly and appreciate your feeling strongly enough about this to share it with others so they too may find out what the experience is all about!

Sincerely, Nathan Davis, Director of Operations
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San Francisco CA
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
“If You're in Downtown San Diego”
4 of 5 stars Reviewed December 11, 2012

Lovely, charming hotel. Warm staff. Only complaint (minor) is the low lighting in the room. Our suite's sitting area was practically in the dark day and night. Proximity to Gaslamp District and Horton Plaza a plus. Walking distance to USS Midway and Star of India,

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 4 more reviews by JBGall for San Diego
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“great location, lovely staff (and drinks)”
5 of 5 stars Reviewed December 11, 2012

This hotel is a landmark and the rooms are appropriately stunning. Very lovely accommodations and the drinks at the Grill were old school awesome (I enjoy a well-crafted cocktail, who doesn't?). This place is on the edge of the gaslamp district and has done me well on my several visits to San Diego. Easy driving access and good location. I ordered a movie one night (don't recommend that as they're crazy expensive) and we had tv issues for an hour. Someone came to fix the issue, but I never ended up watching said movie and they took the charge off (as they should, but with no hassle). Great experience both times I've been here and looking forward to the next. The grand lobby makes you feel extra special, if you like that sort of thing.

  • Stayed April 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Ava G about The US Grant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NFBD, Manager at The US Grant, responded to this review
December 17, 2012
Ava G,

You hit the nail on the head in so many ways! From our award winning custom cocktails to the lobby experience and everything in between, we have a lot to celebrate and appreciate your taking the time to join us in this endeavor.

Please come back to see us again for as they have in the past 102 years, some things stay the same and other things continue to evolve for the best!

Nathan Davis, Director of Operations
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Additional Information about The US Grant

Also Known As:
The Us Grant Hotel San Diego
The Us Grant Hotel
Us Grant San Diego
Us Grant Hotel
Address: 326 Broadway, San Diego, CA 92101
Phone Number:
Region: United States > California > San Diego
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotels in San Diego
#7 Romantic Hotels in San Diego
#22 Business Hotels in San Diego
#32 Family Hotels in San Diego
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Our Luxury San Diego Hotel offers an exquisite experience in one of America's finest cities. The US Grant has a luxury experience with a historic feel to make your trip to San Diego memorable. ... more   less 
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