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“Great Location” 4 of 5 stars
Review of La Quinta Inn San Diego Old Town / Airport

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La Quinta Inn San Diego Old Town / Airport
2.5 of 5 Hotel   |   2380 Moore St, San Diego, CA 92110 (Old Town)   |  
Hotel amenities
Ranked #72 of 271 Hotels in San Diego
East Dundee
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Great Location”
4 of 5 stars Reviewed November 29, 2013

We booked our trip with the Marine graduation at MCRD. The hotel itself is good no issues with staff. The breakfast is basic ,the coffee comes from a machine so it's more like instant and very small cups so bring one with you. This hotel has a shuttle to MCRD and also the airport at no extra cost. Its walking distance to old town which was very helpful.
The staff was also kind and courteous rooms were clean. The water pressure on the 3rd floor was ok not the best but the water was always hot.
Once you check in be sure to let them know you do not want the safe in your room or you will be charged for it when you check out.
I would recommend this hotel and would stay there again.

Room Tip: No real issues with any rooms that we had but stay clear if they have job interviews on site was noi...
See more room tips
  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SD_GM92131, General Manager at La Quinta Inn San Diego Old Town / Airport, responded to this review, January 13, 2014
Dear Valued Guest,

Thank you for taking the time to review the La Quinta Inn San Diego Old Town Airport. As you mentioned, we do offer complementary shuttle services and are so thrilled you were able to take advantage of it. We work hard in providing extraordinary service and are glad we were able to accomplish just that. Thank you again for taking the time to provide feedback and look forward to seeing you again at the La Quinta Inn San Diego Old Town Airport.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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438 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
A TripAdvisor Member
5 of 5 stars Reviewed November 28, 2013

I was advised that I would receive an evaluation form in the mail to make comments on my stay at LaQuinta Inn & Suites. I did not receive the evaluation form and felt that it was very important to relay my experience with the chain.

In October 2013, my son from Pennsylvania was visiting relatives in San Diego CA . Due to unforeseen circumstances, my son ended up a room at LaQuinta Inn and Suites at 2380 Moore Street in San Diego. He ultimately ended up at an Emergency Care Hospital in the area with no identification or money and only thanks to a local person was he able to briefly contact his family back in Pennsylvania to get some help in getting back home.

Since there was nothing I could do 3,000 miles away, I decided to contact the LaQuinta Inn where my son was staying to see if they could help me. It was at that time I spoke with Park Cooper who was on duty that evening. Park handled all of the arrangements to get a cab to the hospital and bring my son back to his room. Park went above and beyond what we could expect and my family can never express how grateful we are that Park was so capable of remedying this situation.

I arrived in San Diego a few days later and Park continued to be of enormous help in obtaining a rental car, advising me of the local restaurants and obtaining airline information for our trip back home. I can't emphasize enough how much I and my entire family appreciated his generosity and professionalism.

Park Cooper certainly deserves to be recognized for the outstanding assistance he provided to me and my family in a very difficult time for us. He is truly a professional and an asset to LaQuinta Inns & Suites.

Wayne Vandermark
Greeley, PA
(570) 228-6396

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with La Quinta

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SD_GM92131, General Manager at La Quinta Inn San Diego Old Town / Airport, responded to this review, January 13, 2014
Dear Valued Guest,

We so appreciate you taking the time to provide feedback about your stay at the La Quinta Inn San Diego Old Town Airport. As you mentioned, we are located near several delicious restaurants. Our goal is always to provide excellent quality service and we are delighted we were able to accomplish just that. Thank you again for reviewing the La Quinta Inn San Diego Old Town Airport and hope to see you during your next visit to San Diego!
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Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 24, 2013

This worked well for getting quickly to car rental, airport,old town and downtown San Diego. It was clean and quiet and the staff was nice as well as efficient. The bed was comfortable and it was easy to access off the freeway. We would definitely stay again.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with La Quinta

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SD_GM92131, General Manager at La Quinta Inn San Diego Old Town / Airport, responded to this review, January 13, 2014
Dear Valued Guest,

Thank you for reviewing the La Quinta Inn San Diego Old Town Airport. We are pleased to know you slept comfortably and that we were easily accessible to you. We strive to provide excellent quality service and are pleased you took notice. Thank you again for providing your feedback and we look forward to your next stay at the La Quinta Inn San Diego Old Town Airport.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palm Springs, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 21, 2013

During a recent trip to Maui we had a 7 hour layover in San Diego and no place to go. When we landed at the airport I took a chance and called the LaQuinta 800 number and was quickly reserved a room at a local LA Quinta so we could sleep until our departure time. We were there from 9:00am to 3:00pm. We had breakfast in the dining room and retreated to our room for a nap. It was so nice to have a place that was clean, comfortable and quiet. Thank you LA Quinta!!

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with La Quinta

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SD_GM92131, General Manager at La Quinta Inn San Diego Old Town / Airport, responded to this review, January 13, 2014
Dear Valued Guest,

Thank you for reviewing the La Quinta Inn San Diego Old Town Airport. As you mentioned, we do offer a complimentary breakfast and are please you were able to take advantage of it. We work hard in providing a well-maintained property and are glad we were able to accomplish just that. Thank you again for providing feedback about your stay at the La Quinta Inn San Diego Old Town Airport. We hope to see you again during your next trip to San Diego.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 of 5 stars Reviewed November 21, 2013 via mobile

This accom was a little out of the city - but
made up for this in service - especially a young man called Park - cleaning was 10/10. We had a Old Town Trolly Tour which was a perfect way to see the city even from this local. Downside on this accom was room a little small - plus the pool communial area stays open till 10pm. Allowing people to talk, eat & drink, noise would echo quite loud to all the surrounding rooms. Ear plugs are a must unless they change this time to say 8pm.

Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
SD_GM92131, General Manager at La Quinta Inn San Diego Old Town / Airport, responded to this review, January 13, 2014
Dear Valued Guest,

Thank you for taking the time to review the La Quinta Inn San Diego Old Town Airport. We strive in providing a well-maintained building and are glad you took notice. Thank you again for providing us with feedback regarding your stay and we hope to see you during your next visit to San Diego.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
A TripAdvisor Member
5 of 5 stars Reviewed November 14, 2013

The only thing that I would suggest is stronger vents / fans in the bathroom, there wasn't very good circulation after a shower. We where extremely happy with every staff member, everyone starting with the person that I spoke to prior to our arrival, and every person that helped us through out our stay, including the shuttle driver.)

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with La Quinta

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SD_GM92131, General Manager at La Quinta Inn San Diego Old Town / Airport, responded to this review, January 13, 2014
Dear Valued Guest,

Thank you for providing feedback regarding your stay at the La Quinta Inn San Diego Old Town Airport. We appreciate your feedback and concerns as it is invaluable to us. Our goal is to always provide extraordinary quality service and we are pleased to know we have accomplished just that. Thank you again for reviewing the La Quinta Inn San Diego Old Town Airport and we look forward to your next stay with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newport Beach, California
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 10, 2013

The property is in desperate need of repair and modernization. The bed was lumpy and everything in the room looked like it came from the 80s. Room was HUGE, but the couch and bed looked dirty.

Hair in the shower and the sink, like it had not been cleaned. Towels are worn and thin. Our first room did not lock, so we were moved to another room. It wasn't any better, only larger.

The place felt grungy. For about $20 more, we could have gone across the street to a well-known hotel.

We won't be going back.

  • Stayed November 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SD_GM92131, General Manager at La Quinta Inn San Diego Old Town / Airport, responded to this review, January 13, 2014
Dear Valued Guest,

Thank you for investing some time in reviewing our hotel. We appreciate your feedback and concerns as it is invaluable to us. Please know that these issues are being addressed with our staff so that we are able to improve our amenities to future guests. We hope you reconsider and give us another chance by staying with us in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn San Diego Old Town / Airport

Address: 2380 Moore St, San Diego, CA 92110
Location: United States > California > San Diego > Old Town
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#68 Business Hotel in San Diego
#78 Family Hotel in San Diego
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn San Diego Old Town / Airport 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
La Quinta Inn San Diego Old Town Hotel San Diego
La Quinta San Diego
San Diego La Quinta

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