We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Service!” 4 of 5 stars
Review of Town and Country Resort & Convention Center

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save
You added Town and Country Resort & Convention Center to your Saves list
Town and Country Resort & Convention Center
3.5 of 5 Hotel   |   500 Hotel Circle North, San Diego, CA 92108   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Ranked #164 of 270 Hotels in San Diego
Panama City, Florida
1 review
“Great Service!”
4 of 5 stars Reviewed April 4, 2013

Loved my second stay at your hotel. Staff very helpful. I was expecially grateful for Trellis Restaurant and Pati Mukzevicz. They served us breakfast food after the breakfast service time so that we could get to the airport on time! Thank you so much!

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
barbaraw387, Sales & Mktg. Coordinator at Town and Country Resort & Convention Center, responded to this review, April 5, 2013
Thank you for coming again to our hotel -- we look forward to welcoming you back a third and event fourth time in the future. I'm so glad that Trellises was able to accommodate your breakfast needs by staying open later so you could make your scheduled flight. We are here to serve and thank you for taking the time to post your comments online.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,636 reviews from our community

Traveler rating
    826
    712
    507
    308
    283
See reviews for
499
328
149
1,232
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (541)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
San Diego, California
1 review
5 of 5 stars Reviewed April 4, 2013

I was there for a banquet on March 26 and Scorro Enriquez was my server. She was FABULOUS! I felt not only attended to, but that my time and my comfort were of upmost importance to her. She made the banquet that much more special and memorable. Thank you for having staff members like Scorro. I highly suggest that your management take note of her and consider what her next move up the ladder might be; as her invaluable skills could richly assist others who are learning. Thank you Scorro! : )

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
barbaraw387, Sales & Mktg. Coordinator at Town and Country Resort & Convention Center, responded to this review, April 4, 2013
We appreciate your taking the time to post your online comments about our banquet server Socorro. She has been a member of our team for a number of years and we do agree that she is a wonderful employee. Her service to our guests is well known, but we still enjoy hearing about them and they will be shared with her. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 3, 2013

Just stayed at the Town and Country and had a wonderful experience. The location was great, right next to a shopping mall with plenty of shops and restaurants. Lovely landscaped grounds with bungalows and a tower hotel. Staff was welcoming and service was excellent. Room was quite spacious with balcony overlooking a lovely pool. Very family friendly!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
barbaraw387, Sales & Mktg. Coordinator at Town and Country Resort & Convention Center, responded to this review, April 4, 2013
We thank you for your review about your wonderful experience at our hotel. We’re so pleased that you enjoyed the location, mall right next door, the beautiful gardens and room and how family friendly we were, not to mention our welcoming staff. We look forward to the opportunity to serve you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Cruz, California
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 3, 2013

We booked a total of 8 rooms for a family wedding we were attending. (Stayed here about 3 years ago and had a pleasant stay.) Here are some of my complaints. Rooms were old and outdated. Lighting was dark. Sheets had partial tearing in them. Requested 2 of the rooms to be next to each other or adjoining for myself and my elderly mother ( I realized could not guarantee). After checking in they said there was nothing available. I found 2 others in our wedding party that had checked in after us that had connecting rooms and they were willing to change with me. I contacted the front desk to change. They were very rude and finally agreed to let us switch rooms. I even helped the maid change the sheets. Breakfast was terrible. We had the buffet at the Terrace Café. Food was cold and french toast so hard you could not even cut with a knife. Worst of all...after returning one evening my daughter found a COCKROACH on the bathroom floor in her room. She immediately contacted the front desk and asked to be moved (this was at midnight). Front desk was rude and acted like she was bothering them! None of the guests in our wedding party will ever stay here again (nor will any of our family or friends).

  • Stayed March 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
barbaraw387, Sales & Mktg. Coordinator at Town and Country Resort & Convention Center, responded to this review, April 8, 2013
Thank you for taking the time to speak with our Executive Assistant Manager personally regarding your stay so that she could address all the concerns you had. We are taking steps to prevent future reoccurrences and do apologize to you and the rest of your wedding party for the difficulties you encountered. We do thank you for mentioning that Jeremy from the front desk was able to assist you in coming to a room solution for you and your mother and will pass along your comments to him. Again, thank you so much for your time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Ramon
1 review
5 of 5 stars Reviewed April 2, 2013

We recently stayed at the Town and Country hotel. We were amazed at how beautiful and well maintained the property was. The flowers and pools were like an oasis. Our room was spacious and beautifully decorated with a very nice view overlooking the pool. Service was first rate especially at the restaurant Garden Trellis. We were very pleased when the manager, Robin Davis, came by our table to see how our stay and food was. The Eggs Benedict was simply amazing. Light and fluffy and the hollandaise accented the dish perfectly. We will definitely be staying here again the next time we are in San Diego.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
barbaraw387, Sales & Mktg. Coordinator at Town and Country Resort & Convention Center, responded to this review, April 3, 2013
Thank you for staying with us and for your wonderful review. We look forward to having you back on your next visit to San Diego so you can again experience our beautiful grounds, nice room and yummy Eggs Benedict at Trellises Garden Grille – I agree that they are indeed delicious! We will pass along your comments to Robin.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ames, Iowa
Senior Contributor
45 reviews 45 reviews
21 hotel reviews
Reviews in 31 cities Reviews in 31 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 29, 2013

Had a nice stay at the T&C. Bigger property with several pools and convention center attached. Only ate at one restaurant for breakfast and it was good. The room was clean yet a little out dated but they said they're in the process of remodeling all the rooms. Could hear everything that was happening in the courtyard area but music stopped about 10. Would stay again if in the area.

Stayed March 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
barbaraw387, Sales & Mktg. Coordinator at Town and Country Resort & Convention Center, responded to this review, April 1, 2013
It was our pleasure having you with us and, yes, we are in the process of updating all of our guestrooms. We are so pleased that you enjoyed your stay, your breakfast in the restaurant and that we can look forward to the opportunity to serve you again in the future should you return to San Diego. Thank you for your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Window Rock ,Az
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 27, 2013

this resort is located in the Mission Valley Area. In a very convient place. the Fashion Valley Mall is in a walking distance. several Shopping malls, resturants in a mile area setting. there is a trolley on the westside of the property that can take you down town. it is right off the Interstate 8, easy access to Interstate 5 and 163 Great Location. Convention Rooms are great, hotel rooms are upgraded and comfortable. there are a few resturants on locations a starbucks. I enjoyed my stay and definatley would return.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
barbaraw387, Sales & Mktg. Coordinator at Town and Country Resort & Convention Center, responded to this review, March 28, 2013
Thank you so much for coming for the Native Wellness Conference. We love having your group here with us and look forward to your return. As you mentioned, it is very convenient with the shopping center, golf course and trolley line right next door and easy access to everything San Diego has to offer. We appreciate your comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Town and Country Resort & Convention Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Town and Country Resort & Convention Center

Address: 500 Hotel Circle North, San Diego, CA 92108
Phone Number:
Location: United States > California > San Diego
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#34 Romantic Hotel in San Diego
#70 Family Hotel in San Diego
#78 Business Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Town and Country Resort & Convention Center 3.5*
Number of rooms: 900
Official Description (provided by the hotel):
Located in beautiful Mission Valley, the heart of San Diego. Convenient, central location provides easy access to all of the city's sites, businesses & attractions. 6 miles from Lindbergh Field and ten minutes from Old Town, Zoo, Balboa Park, SeaWorld, beautiful bays & beaches. On property you will find tranquil grounds adorned with picturesque gardens & scenic walkways in addition to a full service spa, fitness center, 3 pools,large sunning deck and whirpool,4 restaurants & trolley stop. Shopping & golf adjacent. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Sabre Hospitality Solutions, Hotels.com, TripOnline SA, Cheap Tickets, Orbitz, BookIt.com, HotelTravel.com, Priceline, Odigeo, getaroom.com and Hotwire so you can book your Town and Country Resort & Convention Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Town And Country Hotel San Diego
Hotel Town And Country
Town Country Resort San Diego

Owners: What's your side of the story?

If you own or manage Town and Country Resort & Convention Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.