LISTEN AND LISTEN GOOD. There are only two kinds of people who stay at the Marina Inn and Suites: those who don't know any better and those who've been tricked by sites like Travelocity. I fell in the latter category.
This past Fourth of July weekend, my husband and I booked a two-night stay at a hotel through Travelocity's mystery deals for our San Diego trip. The way this feature works is that you book first, then find out where you're going. And we poor, unfortunate souls ended up being sent to the Marina Inn and Suites. Once the name was revealed, we quickly did research and realized that there were many negative remarks from consumers. Since our payment of $356.68 was non-refundable, our trip was sealed.
Even though we were uncomfortable with the place upon arrival, we tried to make the best of it until we encountered a ROACH making a journey across the carpet! I have the pictures to prove it! We wanted to leave immediately. We were beyond disgusted because we know where there's one roach, there are many. And roaches say a lot about a place. In our many travels, we have never paid money to share a room with such vile creatures. We reported the roach incident to the front desk and they came to spray Boric acid in the room because we wanted to have peace of mind. Now, whatever was in that bottle looked more like soap and water!!!
The only good thing about staying at this MOTEL was knowing that our day was packed with activities and we didn't have to stay in it for long. This place is nothing but false advertisement. Their pictures are a lie from He**. It's nothing like an Inn or a Suite. I know some Yelpers claim, "you get what you paid for" but I expect better even if I only handed over a dollar. I won't bore you with more negative details but in a nutshell, the place is a dump. It's dirty and old. I took a shower with sandals on and never let my feet touch the carpet. You can visibly see the smear of dirt on the curtains. And the room did not come with an iron nor an ironing board. Yeh, yeh, yeh, parking is free but it's so limited. And yes, your pets stay for $20 a night and the location is somewhat prime, but it's not worth your dime nor your time.
Upon check out, we had to take the time to shake down our clothes and belongings to make sure we weren't taking any uninvited guests back home with us. Though we did some cool activities while in San Diego, the roach incident is unforgettable. Moving forward, I will not use Travelocity for future travels cause I can't believe they sent us there! Surely they do their research! Talk about their slogan, "go and smell the roses." It was more like, "go and smell the roaches."
My husband and I are by no means hotel snobs, but after this experience we won't stay anywhere unless it's four-stars and up. We will pay the extra buck or two to have a clean, comfortable stay.
NOTE: This message is for any response from Marina's personnel. Unless you intend to make this right, do not attempt to write a reply. From reading responses to other posts, I find them empty and tiresome.
- Official Description (provided by the hotel):
- Great location and friendly service! Just blocks from the Gaslamp, shopping, and San Diego Airport. Our amenities include, but are not limited to, Free Breakfast, In-room coffee, Microwave and Refrigerator available, and Swimming Pool. Sea World and Zoo Savings Packages are available. Great value visit us soon! ... more less
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- Also Known As:
- Marina Inn And Hotel San Diego
- Marina Hotel San Diego
- Marina Motel San Diego