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“Make sure you have a steady hand to take your "breakfast" to your room” 1 of 5 stars
Review of Marina Inn and Suites

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Marina Inn and Suites
2.0 of 5 Motel   |   1943 Pacific Highway, San Diego, CA 92101   |  
Hotel amenities
Ranked #210 of 271 Hotels in San Diego
Fair Oaks Ranch, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Make sure you have a steady hand to take your "breakfast" to your room”
1 of 5 stars Reviewed September 15, 2012

Starting with a "parking lot" probably design for minicars, a room with a "unforgettable" smell, a "nice" view of a wall from your window, a bathroom that you have to remove the tp from the holder so you can"fit" and make sure no body tries to open the door because will hit your knees, a refrigerator that has a setting of frozen only, an air conditioner so loud that mask,the noise of the trains, the room needed more than a full cleaning a a bed that is as old as the building.
To top the above, I was going to be charged for 2 bottles of water ($5.00) that we did not use and a "safe charge" that I did not use because the management had the code to open them. I,was credited for this charges after I complained.
Be aware that I was told that they may charge for the use of the coffe maker.
Last the breakfast consist of coffe (you may have to wait until they brew a new pot), hard boiled eggs, muffin and orange juice (?) cereal, now the interesting thing take your little plastic tray from your room, so you can take it back to your "room", by the way do not be shock to see some guests outside the "reception room" having coffe in their pajamas.

Stayed September 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ida W, Guest Relations Manager at Marina Inn and Suites, responded to this review, September 17, 2012
It is with deep regret to hear your stay was not of an enjoyable one. These rooms have recently been renovated to capture guests needs to ensure comfortability while traveling. Please know these matters have been directed to our Operations department for further review.
To discuss these matters further, you are welcome to give me a call. Thank you for your comments.

Ida Williams
(800) 571-2933
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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317 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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English first
Southport, United Kingdom
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 10, 2012

Slightly belated review but stayed here in March 2012 for 5 nights with a friend whilst travelling California, would definitely recommend this hotel for those on a budget, Comfy Beds, clean/tidy rooms and the couple who run this hotel are really friendly and helpful. They are more than happy to help with any questions you have and give you info on things to do in San Diego.

  • Stayed March 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ida W, Guest Relations Manager at Marina Inn and Suites, responded to this review, September 17, 2012
Thank you for taking time in giving us your feedback. Better late than never :)
I am happy to hear that our Hotel Managers were able to provide outstanding service with assisting you when needed. Thank you again for your comments. We hope to see you again on your next visit to San Diego.
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New York City, New York
1 review
5 of 5 stars Reviewed September 8, 2012

Nice place where to stay, staff were always smiling and they help you with everything. We stayed only one night, but i can really recommend this place. Room was clean and we feel like in the hotel with price like in hostel.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ida W, Guest Relations Manager at Marina Inn and Suites, responded to this review, September 11, 2012
I am happy to hear you enjoyed your stay while staying in San Diego. Thank you for taking the time in posting a review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria, Canada
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 3, 2012

With San Diego hotels at full capacity, and tired after travelling, with no known nearby availability, we had little option but to accept a room at the Marina Inn. $249+taxes for a $20 experience. Comedy of errors. We should have booked ahead, I get it.

Room Tip: Try La Pensione Hotel, 606 West Date Street, 619-236-8000, 3 blocks away in Little Italy. Close by...
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  • Stayed July 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ida W, Guest Relations Manager at Marina Inn and Suites, responded to this review, August 9, 2012
It is with deep regret to hear you were not satisfied during your stay. We strive to ensure that customer service is provided for all our guests. Although there were no specific details as to why your stay was not to your satisfaction, your feedback brings great concern and attention with attempts to see where we are lacking.
Thank you for taking the time to post this review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Clara, California
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 1, 2012

I book this hotel on 7/28-7/29 for the family trip but on 7/28 2pm, they text me that there an issue on my reservation and they want me to go to Relax Inn in El Cajon (25 min driving from downtown San Diego). They said that they're doing maintenance. Relax Inn in El Cajon is small. I feel unsafe while staying in this motel. I also noticed unpleasant activity at night such as light in the bathroom turn on automatically at 2am. STAY OUT OF TROUBLE. DON'T MAKE RESERVATION WITH MARINA INN.

  • Stayed July 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ida W, Guest Relations Manager at Marina Inn and Suites, responded to this review, September 17, 2012
I am sorry to hear that we were unable to accomodate you with the reservation you had made. It is unfortunate that we experienced issues at the hotel that required serious maintenance attention and not allowing us to commit to the reservations that were booked for certain rooms. We do our best to notify guests prior to their arrival to avoid confusion and delays to their travel plans.
It is unfortunate that the relocating property was not sufficient to your needs as well. Please know we have forwarded this matter to our Reservations Department for further review.
Should you need any assistance, please feel free to give me a call. Thank you for taking the time in posting this review as your feedback is greatly appreciated.

Ida Williams
(800) 571-2933
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona, United States
1 review
2 of 5 stars Reviewed July 23, 2012

This place is a dump. The room was small, the a/c didn't work, there is no micro-wave,the wi-fi is a joke, limited parking, the fridge had one setting (frozen) , no pool and i had a view of the back wall of the hotel next door. This is just a few things on my list.

  • Stayed July 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ida W, Guest Relations Manager at Marina Inn and Suites, responded to this review, July 25, 2012
Thank you for taking time to post a review. I am sorry to hear your stay was not of an enjoyable one.
We do our best to ensure all amenities are working to avoid any inconveniences. I apologize that the a/c and wi-fi were not up to standard during your stay. Thank you for bringing these issues to our attention so that we are able to fix them.
The refrigerator control settings are located inside the fridge, and guests are welcome to adjust this setting to their liking. I will be sure the Staff takes the extra initiative to relay this information during registration.
Microwaves are not a standard amenity here, but is available upon request. A suggestion has been made to make this a standard amenity to avoid further inconveniences.
Due to the location and the size of the property, a pool is not permitted for this hotel.
We appreciate your feedback in informing us of areas that require extra attention and helping us better serve you and other guests.
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Exeter, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 18, 2012

I needed a room quick. The Marina went out of there way to find an opening. Thank you ARTI for directing me to the best places to eat and see during my stay. Arti is very knowledgable about the area and is very friendly. I would recommmend this hotel to anyone going to San Diego!!

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelationsDept, Guest Relations Manager at Marina Inn and Suites, responded to this review, September 26, 2012
I am pleased to hear you received outstanding customer service while staying with us.
Thank you for your time in posting a review and we hope to serve you again on your next trip to San Diego.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Marina Inn and Suites

Address: 1943 Pacific Highway, San Diego, CA 92101
Location: United States > California > San Diego
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#85 Business Hotel in San Diego
Price Range (Based on Average Rates): $
Hotel Class:2 star — Marina Inn and Suites 2*
Number of rooms: 29
Official Description (provided by the hotel):
Great location and friendly service! Just blocks from the Gaslamp, shopping, and San Diego Airport. Our amenities include, but are not limited to, Free Breakfast, In-room coffee, Microwave and Refrigerator available, and Swimming Pool. Sea World and Zoo Savings Packages are available. Great value visit us soon! ... more   less 
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Also Known As:
Marina Inn And Hotel San Diego
Marina Hotel San Diego
Marina Motel San Diego

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