The valet parking attendants were very friendly and well mannered. The lobby is small but beautiful with a few chandeliers and nice staircase. The front desk personal was friendly.
All the employees are not in a uniform but rather in very nice attire. Every employee we encountered made some sort of small talk with myself and my 12 year old daughter. I felt welcomed after a good day in SD.
The rooms are not directly visible from the hallways. You have to go through a small hallway to get to each room which adds more privacy and eliminated the noise. It felt very private. My room was on the 11th floor and it had a great view of the city.
The room had a powder room, large mirror, robes, and the actual bathroom was separate from the dual sink area.
The room itself had a full size desk, outlets all around and comfy beds. The balcony opened wide so you could walk out and overlook the pool. The AC can be controlled in your room and isn't noisy or too cold/hot.
The workout room is available and nice!
Chocolates were left on the pillow and the staff came by to fill the ice bucket.
Room service was a little late with our breakfast but it was good. The gentleman who brought our food was kind and verified our order. I forgot to order coffee and he brought it right away.
The only negative was the small TV. I think it was 20 inches?? Not sure but definitely was not proportionate to the room.
I would go back and recommend it for a couple or anyone that enjoys nice stays.