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“Westgate Hotel - lovely” 4 of 5 stars
Review of The Westgate Hotel

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The Westgate Hotel
4.0 of 5 Hotel   |   1055 Second Ave, San Diego, CA 92101 (Downtown)   |  
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Ranked #30 of 270 Hotels in San Diego
Certificate of Excellence 2014
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Westgate Hotel - lovely”
4 of 5 stars Reviewed October 11, 2012

When our family, including our 8y.o. Twins arrived, we all said wow, what a beautiful hotel with a lovely foyer. Getting polite service, we then entered our room, and as my daughters stated on entry, 'can we live here'. Large, clean and elegant room with a lovely bathroom.
As a hotel, it was quiet, clean and in a wonderful position, and the staff were extremely friendly and helpful.
At fault, not to have a fridge operating was disappointing and very surprising and the hotel did not have a pool, but not such an issue but was of surprise also
Overall a lovely place to stay and would well and truly recommend this hotel.

Stayed September 2012, traveled with family
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685 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (149)
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Brasilia, DF
1 review
5 of 5 stars Reviewed October 8, 2012

I had a most delightful stay at the Westgate Hotel for five days late September. The hotel is old world and has lots of charm and the service was outstanding. It is in a superb location, close to the Gaslamp District. The Chief Concierge could not have been more helpful in every way. She was knowledgeable about the city and was so sincere in trying to help as much as possible. I would like to return to this hotel and bring my family and spend a few days enjoying the hotel and San Diego. Many thanks.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RichardCox, General Manager at The Westgate Hotel, responded to this review, October 9, 2012
We are delighted to hear that you enjoyed your stay at The Westgate Hotel. Please come back and visit us soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cary, North Carolina
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
Reviews in 24 cities Reviews in 24 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 6, 2012

This was my second stay at the Westgate. The staff was very warm and welcoming and helpful at every step. Bed comfort, shower, towels, water pressure were all top notch. Great location as well.

Where the property most falls short is the older furnishings, an old and small TV and the anitque desk area that lacked modern amentiies such as easy desktop electrical plugs and an adjustable desk chair.

If you like historic properties this may be for you, but in some ways the property is on the verge of just feeling old versus historic.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RichardCox, General Manager at The Westgate Hotel, responded to this review, October 9, 2012
Thank you for your kind and honest response. We are honored that you chose the Westgate Hotel and hope that we can welcome you back on your next trip to San Diego.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pointe Noire, Republic of the Congo
Top Contributor
59 reviews 59 reviews
39 hotel reviews
Reviews in 40 cities Reviews in 40 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed October 5, 2012

Three nights in the Westgate formed the perfect base for a mini-weekend break in San Diego. We chose the hotel for its central location that was within easy walking distance of the main attractions and we weren't disappointed - its a 20 min walk to Petco park, 15 minutes to the Maritime museum and ferries, 5 minutes to 4th and 5th avenues and all their attractions and only 2 mins from Dalton Plaza. We even walked back from Balboa Park (a 40 minute descent down 6th avenue), and a pleasant amble hom,e. it really is perfectly placed for a great downtown experience.
The hotel is themed on a Victorian ballroom with chintz and chandeliers aplenty and an old fashioned barber's shop in the basement. We had a suite style room with plenty of space, which though slightly dated in appearance, was immaculate with no flaws at all. Service was very, veyr good and really helpful - a good, well run professional team. We only sampled one breakfast, which contrary to most business hotels was NOT a standardized buffet - a most refreshing change, though the price was anything but - $4 for coffee? But, the food was excellent and freshly prepared and we it enjoyed it mightily, despite the sticker shock! The only real sting in the tail is the much-commented upon $15 daily surcharge for spa, water, conference centre etc - even fully forewarned on this, I still just don't get it...either charge it all-in on the reservation, or make it apply on as-used basis...why continue to press on with weird approach to customer relations when it elicits so-much comment?
Overall though, a great and nicely classy downtown place to stay and, if they dumped or included the surcharge, it would be excellent.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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RichardCox, General Manager at The Westgate Hotel, responded to this review, October 9, 2012
Thank you for your feedback and for your nice review. We hope that we can welcome you back to the Westgate Hotel upon your next trip to San Diego.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
60 reviews 60 reviews
45 hotel reviews
Reviews in 44 cities Reviews in 44 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed September 29, 2012

We booked a hotel through Hotwire and were given this place. We loved it. It has an old world look and feel. We spent four nights in the hotel and would certainly go back. The room was large, with a king bed. The staff were wonderful. Kathyrn, on reception made our booking in, very pleasant and easy. In fact all the staff we come in contact with we're great. The room was spacious, clean and very quiet. The location was very good with everything we needed within walking distant. The only down side was the large number of homeless people on the streets the $15a day that we had to pay for Internet use, use of the safe, unlimited local telephone calls and four bottles of water per day.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RichardCox, General Manager at The Westgate Hotel, responded to this review, October 9, 2012
Thank you so much for your kind review. The best that we can do is receive a review such as yours and know how much you enjoyed your stay. We hope that we can welcome you back to the Westgate Hotel upon your next trip to San Diego.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knoxville, Tennessee
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 25, 2012

When we travel, it's all about saving money. I try my very best to priceline a great deal whenever possible. We booked this absolutely gorgeous hotel for a great price and we were absolutely pleased.
First off, the hotel is BEAUTIFUL. I added a few photos so you can see the real beauty without any touch ups.
Secondly, we didn't know anything about San Diego, but everything I read kept mentioning Gaslamp Quarter. I'm so thankful we did our research because it was the perfect location. It is within walking distance to a million restaurants, bars, Petco Park, and most importantly the trolley (what I call a metro system) which can take you all over San Diego and the surrounding areas.
I would definitely recommend this hotel if you visit San Diego. The valet parking was $35/day, but that seemed about the same as the surrounding hotels. The staff was friendly enough, but we didn't really deal with them too much to comment otherwise. Enjoy your trip!

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Beverly Hills, California
Top Contributor
52 reviews 52 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed September 24, 2012

During the week, the Westgate is a bustling business hotel with an incredible location for conventions, concerts, shopping etc. On the weekend, it is a quiet secret. This beautiful hotel has reduced rates during San Diego's peak months. Why? I have no idea but the rooms are large, well-appointed, service superb and walking distance to everything including the Gaslamp District. The concierge is particularly attentive, as well as quite special, and we have been staying there for years, taking a long weekend to see the wonderful plays in Balboa Park. Only negative? For the same reasons we love it - the location, parking is very expensive!

Room Tip: Choose a high floor and away from the trolley tracks.
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  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Westgate Hotel

Address: 1055 Second Ave, San Diego, CA 92101
Phone Number:
Location: United States > California > San Diego > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in San Diego
#9 Luxury Hotel in San Diego
#29 Romantic Hotel in San Diego
#60 Business Hotel in San Diego
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westgate Hotel 4*
Number of rooms: 223
Official Description (provided by the hotel):
The Westgate offers the ease and pleasures of the world’s finest metropolitan hotels, and the best of Southern California! Minutes from the airport or the San Diego Convention Center, steps from the trolley/train station and readily accessible by freeway. Within walking distance is the Museum of Contemporary Art, the Opera and the Symphony, Horton Plaza shops and Gaslamp Quarter energy. Return to the quiet of your private room and relax in luxury, then consider a visit to Le Spa or the Fitness Center, a glass of wine in the intimate Plaza Bar, or an elegant dining experience graciously served in The Westgate Room. ... more   less 
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Also Known As:
Westgate San Diego
Westgate Hotel San Diego

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