I wanted to love this hotel, but it's not easy. Certainly the location is fabulous for conventioneers, a couple of blocks from the convention center and right on the edge of the Gaslamp District for easy access to restaurants. And despite numerous complaints from other visitors about the uncaring staff, I thought they were just fine, friendly, chatty and helpful, just not particularly 'corporate'. They didnt seem like career hoteliers, just nice folks. The lobby was a study in floral upholstered wicker and freezing cold during my visit. The in- house restaurant was fine for breakfast, although we found the Cafe 222 down the street to be much better. It was the rooms that made it so difficult, as they weren't just old fashioned, they were run down and positively reeked of mold. It's the first time I have ever felt that I had to go out and buy a scented candle, which didn't help all that much. When I asked the maintenance guy who came to show me how to adjust the temperamental room thermostat if all the rooms were so stinky, he told me that it was from new carpeting and curtains. But we all know what new smells like, and this wasn't it. The oddly shaped bathrooms had pedestal sinks without adequate room for toiletries, and the shower head was installed at such a low height it was barely manageable even for me, 5 foot 0 inches. The much touted in-room fireplaces have a single candlesized gas flame burning in a corner without even the benefit of some fake logs. The bed was comfortable. Had the owners tossed the synthetic gold colored 1960s Howard Johnson's looking bedspreads and gone with patchwork quilts or Victorian lace, the whole atmosphere would have been upgraded while staying in theme. And felt a great deal cleaner. For a hotel that caters so frequently to conventioneers, greater effort should be put into providing free or affordable wifi and adequate smartphone charging stations. Still, the atmosphere was so homey, so much like staying in an old house, that I adjusted quickly and focused on the coziness rather than the annoyances. I don't think it would necessarily be my first choice for a return visit, but at the $130 convention rate, neither would I object.
- Also Known As:
- The Horton Grand Hotel San Diego
- Official Description (provided by the hotel):
- Horton Grand Hotel is in the heart of the Gaslamp District in Downtown San Diego, CA, within 4 blocks of 100 restaurants, bars, and night clubs. Enjoy your favorite beverage in Palace Bar. 4 blocks to Convention Center, Petco Park, and Horton Plaza Shopping Mall. Old Town trolley stop in front of hotel. Every Guest and Grand rooms have gas-burning fireplace, complimentary WiFi, coffee/tea maker with signature selections, and HD TV. Valet parking available with unlimited in and out priviledges for $25 per day. ... more less
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