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“Great staff but small room !” 4 of 5 stars
Review of Holiday Inn Express San Diego Sea World - Beach Area

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Holiday Inn Express San Diego Sea World - Beach Area
2.5 of 5 Hotel   |   4540 Mission Bay Drive, San Diego, CA 92109 (Formerly Comfort Inn)   |  
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Ranked #61 of 271 Hotels in San Diego
Certificate of Excellence
Ooltewah, Tennessee
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
13 helpful votes 13 helpful votes
“Great staff but small room !”
4 of 5 stars Reviewed August 11, 2014

Tried checking in early but to no avail, staff was always prompt and friendly, room was great but small, flat screen was of great quality. Breakfast was outstanding and the area clean and tidy, I would definitely stay again in the future, there is a nice park about 2 blocks from hotel which is nice to exercise in.

  • Stayed August 2014, traveled with family
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Holiday Inn Express San Diego Sea World - Beach Area, responded to this review, August 12, 2014
Dear dg463,

Thank you for taking the time in reviewing the Holiday Inn Express San Diego SeaWorld Beach Area. We are delighted to hear we have “great staff” at our hotel. We strive in providing excellent quality service to our guests and are pleased to have accomplished said task. As you mentioned, we do offer a complimentary breakfast and are so glad you were able to enjoy it during your stay. We anticipate your next stay with us and appreciate your feedback regarding the Holiday Inn Express San Diego SeaWorld Beach Area.
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244 reviews from our community

Traveler rating
    121
    69
    43
    9
    2
See reviews for
85
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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  • French first
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English first
San Diego, California
1 review
5 of 5 stars Reviewed August 10, 2014

My husband and I were very satisfied with our stay at this hotel. Rose and Ceci went out of their way to assist us in getting something to eat after hours. They were very pleasant and made sure that our stay met our expectations. They were friendly and courteous no matter how many times we called down or came to the front desk to ask questions. The location of the hotel was perfect for our needs to go back and forth to my kinfolks homes. Dolores provided all services requested during our stay.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Holiday Inn Express San Diego Sea World - Beach Area, responded to this review, August 12, 2014
Dear MDFoster2014,

Thank you for providing feedback regarding your stay at the Holiday Inn Express San Diego SeaWorld Beach Area. We are thrilled to hear our hotel should be “highly recommended”. We work hard in providing outstanding quality service and are touched you took notice. As you mentioned, we are centrally located near everything San Diego and are delighted to hear how beneficial it was to you, during your stay. We hope to see you again, during your next trip to San Diego. Once more, thank you for reviewing the Holiday Inn Express San Diego SeaWorld Beach Area.
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New Jersey
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed August 6, 2014

I recently had to travel to this area unexpectedly due to a family emergency. As this was during the Comic Con convention, most hotels were either booked or extremely expensive. Our room rate was expensive, but when I arrived and explained our circumstances to the registration desk, they were able to accommodate us with a better rate for Fri/Sat of our 4 night stay. The staff was very helpful and also reached out to their guests to make sure their stay was pleasant. Each morning a manager was in the breakfast buffet to assist the staff and make sure that all was going smoothly. Our room was very clean and spacious and appeared to have been recently up-dated. Although I didn't use the pool area, it appeared clean but very small.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Holiday Inn Express San Diego Sea World - Beach Area, responded to this review, August 7, 2014
Dear Schoonz,

Thank you for taking the time in reviewing the Holiday Inn Express San Diego SeaWorld Beach Area. We are delighted to hear you experienced “exceptional customer service & very clean hotel”. We strive in providing outstanding quality service and are touched you took notice. As you mentioned, we do offer a complimentary breakfast to our guests and are so pleased you were able to enjoy it during your stay. We hope to see you again and appreciate your feedback regarding the Holiday Inn Express San Diego SeaWorld Beach Area.
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1 review
5 of 5 stars Reviewed August 6, 2014 via mobile

They hotel staff are happy about their job and go above and beyond to make sure your stay is enjoyable. The breakfast was great and service even better. Marcia and the rest of the staff went out of their way to welcome us each day and honestly made this the best hotel I have experienced and I travel a lot for work. Location is close to beach and Seaworld and always plenty of free parking.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Holiday Inn Express San Diego Sea World - Beach Area, responded to this review, August 7, 2014
Dear Trudy S,

Thank you for providing feedback regarding your stay at the Holiday Inn Express San Diego SeaWorld Beach Area. We are thrilled to hear you received the “best customer service ever” at our hotel. We strive in providing outstanding quality service and are touched you took notice. As you mentioned, we do offer a complimentary breakfast and are so glad you were able to enjoy it during your stay. We hope to see you during your next trip to San Diego. Again, thank you for reviewing the Holiday Inn Express San Diego SeaWorld Beach Area.
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 2, 2014

My wife of 14yrs and I wanted a quick little get away before I headed back to work. The staff here were very friendly and the location was not too far from the beach. We rode the MTS everywhere and came back to the hotel after a busy day to a great relaxing environment.
Marcia and Maria Elena were very helpful and friendly.

Stayed August 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Holiday Inn Express San Diego Sea World - Beach Area, responded to this review, August 4, 2014
Dear Pmespino,

Thank you for providing feedback regarding your stay at the Holiday Inn Express San Diego SeaWorld Beach Area. We are delighted to hear our staffs “were very friendly”. We work hard in providing excellent quality service and are touched you took notice. As you mentioned, we are centrally located near several of San Diego’s famous attractions and are thrilled to hear you were able to enjoy them during your stay. We hope to see you again, during your next “quick little get away” and appreciate your reviewing the Holiday Inn Express San Diego SeaWorld Beach Area.
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Minneapolis, Minnesota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 1, 2014

The Holiday Inn Express was wonderful. My 16 year old nephew and I had a great time. We didn't rent a car, but it was a perfect place to get everywhere with public transportation. The #30 was a ten minute bus right to the most lovely part of Pacific Beach. Catch the #30 in the other direction and connect with bus and train service will take you to Belmont Park, Sea World and Petco Park. The hotel was very quiet and clean. The service was terrific and the breakfasts were delicious! I never had to wait for a table and I was down there at varying times each day. We got there at 9:30 am and because they had a no show we were able to check in right away, which was nice because we were tired. Our room was clean and the beds were so comfortable. We both got great sleep every night. I will recommend this hotel to anyone going to San Diego. It is a great place at a reasonable price. I can't think of a single thing that would have made this a better stay.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Holiday Inn Express San Diego Sea World - Beach Area, responded to this review, August 4, 2014
Dear lovinglife0729,

Thank you for taking the time in reviewing the Holiday Inn Express San Diego SeaWorld Beach Area. We are thrilled to hear our hotel is “wonderful”. We strive in providing our guests with a memorable experience and are pleased to have accomplished said task. As you mentioned, we do offer a complimentary breakfast and are delighted you were able to enjoy it during your stay. We appreciate you recommending our the Holiday Inn Express San Diego SeaWorld Beach Area and hope to see you during your next trip to San Diego.
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Phoenix, Arizona, Usa
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 26, 2014

The staff were overly friendly and constantly went out of their way to be helpful. Especially Juan and Marcia they couldn't do enough for us. Also the free breakfeast was really good. They gave you free coffee and tea for the in room coffee pot and two bottles of water every day

Room Tip: the hotel was also close to seaworld, mission beach , etc top floor rooms away from the elevator see...
See more room tips
  • Stayed July 2014, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Holiday Inn Express San Diego Sea World - Beach Area, responded to this review, July 28, 2014
Dear PatrickD251,

Thank you for providing feedback regarding your stay at the Holiday Inn Express San Diego SeaWorld Beach Area. We are thrilled to hear that our staff “constantly went out of their way to be helpful”. We strive in providing outstanding quality service and are delighted to have accomplished said task. As you mentioned, we do offer a complimentary breakfast and are pleased you were able to enjoy it during your stay. We hope to see you again, during your next trip to San Diego. Once more, thank you for reviewing the Holiday Inn Express San Diego SeaWorld Beach Area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express San Diego Sea World - Beach Area

Address: 4540 Mission Bay Drive, San Diego, CA 92109 (Formerly Comfort Inn)
Phone Number:
Location: United States > California > San Diego
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #61 of 271 Hotels in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express San Diego Sea World - Beach Area 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Holiday Inn Express San Diego Sea World - Beach Area Hotel San Diego
Comfort Inn San Diego
San Diego Comfort Inn
San Diego Days Inn
Days Inn Mission Bay
Days Inn San Diego
San Diego Day Inn Mission Bay

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