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“Sheraton Airport Hotel” 3 of 5 stars
Review of The Sheraton San Diego Hotel & Marina

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The Sheraton San Diego Hotel & Marina
4.0 of 5 Hotel   |   1380 Harbor Island Drive, San Diego, CA 92101   |  
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4th Night Free & Credit
Ranked #133 of 273 Hotels in San Diego
GreenLeadersGold level
Middleton, Massachusetts
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Sheraton Airport Hotel”
3 of 5 stars Reviewed September 5, 2013

Conveniently located at the airport . Offers frequent shuttle service. Short didtance from downtown area and other Sandiago attractions. Offers two towers with Marina harbor view or bay view. A quality breakfast buffet or menu available. Room service available. Also a bar/small meals on site.

Room Tip: book in advance for beat rates offers a prepaid rate if sure your visiting this hotel.
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  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AustinGubrud, Marketing Coordinator at The Sheraton San Diego Hotel & Marina, responded to this review, September 17, 2013
Dear terry l,

Thank you for sharing your great experience at the Sheraton San Diego Hotel and Marina. You truly used our property the way it was designed and we couldn't be happier to hear about the details of your stay.

Chef will be pleased to hear that you enjoyed every plate served.
Thank you for visit and for your kind comments. We hope to host you again during future travels to San Diego.

Warm Regards,

Austin Gubrud
Marketing Coordinator
Sheraton San Diego Hotel and Marina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,902 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (935)
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St. John's, Canada
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed September 5, 2013

This was just an average hotel for us.The rooms were nice and clean.Our room had a nice view of marina.We were there to see San Diego and this hotel is a good distance from most of the sights which made it costly to get around. There was a shuttle bus on site but ended at 10pm.(for a cost)The biggest problem was the $22.00 a night for parking.This would a great hotel if you were arriving by boat or a 1 night layover because it is right next to airport.

Room Tip: a room overlooking pool and marina
See more room tips
  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AustinGubrud, Marketing Coordinator at The Sheraton San Diego Hotel & Marina, responded to this review, September 17, 2013
Dear bobbyclobber2010,

Thank you very much for your recent stay and we were delighted to read the wonderful review you shared on TripAdvisor. Our team is committed to providing memorable experiences, and we're glad it showed.

While the majority of your time with us was excellent, we are disappointed to hear you feel the hotel is a large distance from other attractions. We apologize for any inconvenience this may cause. Thank you for the kind words. We look forward to having you stay with us again in the future.

Warm Regards,

Austin Gubrud
Marketing Coordinator
Sheraton San Diego Hotel and Marina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed September 5, 2013 via mobile

Stayed just one night. If your staying to visit san diego there are better options downtown. This place is across from the airport with not much close by. Lobby is very nice but hotel rooms are a bit old. Resturants are pricey but unless your driving nothing else around to choose. Definitly not quiet with airport next to it. The biggest complaint was water pressure it was horrible. I would stay here again but not for what they ask for a night

  • Stayed August 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AustinGubrud, Marketing Coordinator at The Sheraton San Diego Hotel & Marina, responded to this review, September 17, 2013
Dear VegasTraveler80,

Thank you for your review and recent stay. We understand the complications travelers face when planning a vacation and we are deeply sorry our hotel was not what you originally expected.

We never want a guest to depart from our hotel with worries that there San Diego experience was lack-luster and we apologies if these are the memories you took back with you.

Thank you, again, for your review and we hope for another opportunity to host you in the near future.

Warm Regards,

Austin Gubrud
Marketing Coordinator
Sheraton San Diego Hotel and Marina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 4, 2013

A group of friends rode our bikes from Las Vegas to San Diego. Pulling into the Sheraton Hotel and Marina after a long hot ride we were pleased to see a cool tranquil place to rest our tired bones. The available shuttle was a great way to get around the town. The rooms were clean and comfortable, although it took a while for the room to cool off after we check in due to the housekeeping staff shutting them off after every guest departs but that just gave us an excuse head to the pool for awhile. The employees were very helpful and always greeted us with a smile and ask how they could be of service. The only problem I had was the water pressure in the room, it wasn't great, it did the job but could have been a lot better. Overall though I would not hesitate to stay here again.

  • Stayed August 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iselin, NJ
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed September 4, 2013

my experience at this hotel was overall verygood. This was a business trip so i did not reall get to enjoy the really nice pool area. I had a balcony overlooking the pool and the marina wich was excellant. i would strongly reccomend that if you go you insist on a balcony with Marina view.

The service was generally good. Everyone was upbeat and friendly.There was an incedent where i needed a new room key. i did not have my wallet so no ID but i had a large meeting ID badge on. they made me go to the room and wait for security. after a long wait security came and just opened the door...no request for ID?

The meeting facilities were good. The banquet food was disapointing. Both quality and selection.
The service at the Tapitina bar and the bar by the pool was exceptional.

This hotel is very close to the airport the wrong room and you will be staring at it. it is also far from downtown. there is an exceptional bus that will run you back and forth to town and atractions for 3 dollars per day...highly recommend this.

Verg efficient airport shuttle service as well.

Room Tip: i think a combination of pool marina view above the 6th floor is your best bet.
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  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oro Valley, Arizona
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed September 4, 2013

My husband and I always book this hotel when we visit San Diego...and always stay in the bay tower. It has the best views! Two of the nights we were there fireworks were set off in the bay with the Coronado bridge and all the lit up, colorful high rises in the back ground. What a beautiful sight! Rooms are very nice and we love that it has a balcony, too. I've always been very impressed by this hotel, but this last visit we had a few problems. There was no fridge in the room....we had to ask for one to be brought up. They've replaced it with a full stocked small vendor/mini bar which of course you have to pay for if you remove anything. Also, there was no water pressure in the shower and mold in different places in the tub. I was surprised, being what a nice hotel it is. I told someone at the front desk after the first night and he said he would have it taken care of it. We were there 3 nights and no one ever came to the room to fix the problems. I would think they would be more on top of things, but apparently someone didn't get the message. Overall though, it's worth the stay. Look for deals to get a lower price though like we do, because it can be pricey!

Room Tip: Always ask for the Bay tower!
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  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Queen Creek, Arizona, United States
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed September 4, 2013

We have stayed at this hotel several times because it has a beautiful location on the water and great views. Also centrally located to downtown San Diego so easy access to all of the sections. The rooms are spacious and there is a beautiful pool.

Room Tip: Harbor side rooms are quieter than the other side with some road noise
See more room tips
  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Sheraton San Diego Hotel & Marina

Address: 1380 Harbor Island Drive, San Diego, CA 92101
Phone Number:
Location: United States > California > San Diego
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Green Hotel in San Diego
#22 Spa Hotel in San Diego
#34 Luxury Hotel in San Diego
#61 Business Hotel in San Diego
#75 Romantic Hotel in San Diego
#77 Family Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Sheraton San Diego Hotel & Marina 4*
Number of rooms: 1053
Official Description (provided by the hotel):
San Diego has established itself as a destination featuring world class spirit with genuine warmth. The Sheraton San Diego Hotel & Marina offers an authentic San Diego experience. Iconic sunsets and a waterfront destination…it’s comfortably upscale without pretense. As an architectural cornerstone positioned at the point of entry into the city - by air or sea - the imposing facade of the hotel reflects an architectural design inspired by the region’s naval influence. In the mid 1800s, city leaders realized the potential of the San Diego Bay and, with the anticipation of the opening of the Panama Canal, the importance of improving the harbor for commerce. Significant modifications were needed to the Bay to accommodate large ships. As a result, Harbor and Shelter Island were developed, as well as much of the land beneath the San Diego International airport. Today’s San Diego has evolved into a place to meet and share inspiration. Overlooking the scenic San Diego Bay and a private marina, the hotel is a place where San Diego soul and contemporary style go hand and hand. A Bayside resort with urban accessibility, the hotel is a waterfront hub connecting you to the destination’s renowned attractions. Ideally located within easy reach, the historic Liberty Station, the waterfront districts of Point Loma, the energy of Little Italy and the Gaslamp Quarter offer convenient, lively dining and entertainment venues. Amongst exquisite lifestyle decor and a relaxing atmosphere, the Sheraton San Diego Hotel & Marina reflects a perfect haven for the active lifestyle that is woven deep into the region’s DNA. There are waterside fire pits and three pools - each with a unique personality. But most importantly, the hotel is designed to make best use of San Diego’s average 72 degree year-round sunny weather. Sitting on the dock of the Bay, the hotel offers access to water sport rentals and sailing tours to provide an extraordinary perspective of San Diego. Along with the diversity that found home in San Diego, the intense energy that the destination acquired offers a remarkably unique experience. Naturally, this energy worked its way into the foundation of the hotel. From the moment of arrival, the hotel is designed to offer a scenic environment with unmatched flexibility and capability. The nautically inspired guest rooms and suites come with an elegant array of amenities and social enabling conveniences. Social travelers seeking something astonishing can choose one of the spacious and well equipped suites for a unique and luxurious home away from home. Reflecting the needs of the world’s social traveler, a great hotel is built with much more than awe-inspiring design. The Sheraton San Diego Hotel & Marina enlists a warm, friendly and tenured staff that is connected to the urban energy of downtown San Diego. ... more   less 
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Also Known As:
The Sheraton San Diego Hotel And Marina
San Diego Sheraton Hotel Marina
Sheraton San Diego Hotel Marina

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