Staff are clueless on how to resolve room repairs, the house keeper stole my sports coat. If you forget something in your room just take it as a lost because their lost and found does not exist. Did not offer to change rooms after I reported 3 times of the sink regurgitating. Good luck with getting someone on the line whether it is the receptionist, housekeeping or the front desk. This hotel needs a major renovation. Hotel Is overpriced for the service they provide. Hotel needs a whole new staff you could tell its been ran by the same ol Joes who is comfortable and don’t care to make the hotel better. Keep your money and go elsewhere i f you are looking for a nice room, good customer service, And A lost and found with integrity. if standards don’t matter to you and you just want a quick night stay then this hotel is for you and this review do not pertain to you.. But if quality matters to you then i suggest you go elsewhere. I’m a Starwood gold member and I WOULD NEVER ATTEND THIS HOTEL AGAIN! I do not see the difference in being a Starwood member here. I would recommend the board that governs star status on Starwood hotels remove this hotel from the Starwood list. NOT A GOOD LOOK FOR STARWOOD OR SHERATON. REMOVE FROM INTERNATIONAL HOSPITALITY AND AA QUALITY STANDARDS FOR HOTELS.
- Official Description (provided by the hotel):
- The Declan Suites San Diego offers a warm welcome on your next visit to San Diego. Our all-suite downtown San Diego hotel features all two room suites with some of the largest hotel rooms in the area. All of the two room suites feature a separate living area and pull out sofa. Our San Diego hotel is built around the San Diego Symphony Hall and is within walking distance to the Gaslamp Quarter, known for 16 blocks of amazing dining, shopping and entertainment. The Declan Suites San Diego is located minutes from the world-famous San Diego Zoo, Little Italy, Old Town, Petco Park and Sea World. ... more less
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- Also Known As:
- Sheraton Suites San Diego Hotel San Diego
- Sheraton Hotel San Diego
- Sheraton San Diego
- San Diego Sheraton