We were attracted to the location of this hotel, just on the outskirts of the Gaslamp neighborhood in San Diego. There was easy access to many of the awesome things to do in one of our favorite cities. Coronado was a 10 minute drive, Balboa Park was within a mile. We weren't let down by any of this.
As a family of five, the two double beds and one couch bed seemed like they were perfect for all of us to sleep comfortably. The price was not ridiculous and we assumed this was a great value.
We were unimpressed with what we found upon our arrival. Stained carpets in the hall way. A broken toilet paper roll holder in the bathroom. Stains on the furniture within our room. Nothing that made the experience horrible, but definitely not what we had come to expect in a Sheraton, especially not on the Starwood Preferred Level.
After two days of mediocre service (housekeeping forgot to leave us coffee the first night, we had to ask for extra towels each of the first two days because apparently two towels is enough for a room that sleeps five people, etc) we had to call the front desk twice in the middle of the night on New Years Eve (3:00 AM and 3:30 AM) as a load of Neanderthals hooted and hollered and made noises one would expect to hear at a football game.
The front desk staff was courteous. The valets were great... But we are never staying here again.
- Official Description (provided by the hotel):
- The Declan Suites San Diego offers a warm welcome on your next visit to San Diego. Our all-suite downtown San Diego hotel features all two room suites with some of the largest hotel rooms in the area. All of the two room suites feature a separate living area and pull out sofa. Our San Diego hotel is built around the San Diego Symphony Hall and is within walking distance to the Gaslamp Quarter, known for 16 blocks of amazing dining, shopping and entertainment. The Declan Suites San Diego is located minutes from the world-famous San Diego Zoo, Little Italy, Old Town, Petco Park and Sea World. ... more less
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- Also Known As:
- Sheraton Suites San Diego Hotel San Diego
- Sheraton Hotel San Diego
- Sheraton San Diego
- San Diego Sheraton