This was my first Sheraton experience which did not meet my expectations. I usually stay at Hilton chain hotels and I never have had a bad experience. I expected more from the Sheraton. First of all, our rooms were not ready upon check so my group had to be split onto different floors. We had the issue of the fire alarm going off when taking a shower which was annoying. Hotel pool claimed to be heated but was cold. The jacuzzi did not work properly and it was filthy. Room service was inconsistent. Once, they removed our bath mat and they only gave us 1 extra shampoo even though we used it daily for 5 nights. Gym was okay and breakfast was delicious but expensive. Overall, the workers were very nice but they seemed slow and could not do much.
- Official Description (provided by the hotel):
- Welcome to the Sheraton Mission Valley San Diego Hotel. Whether it is our comforting amenities, caring service, and spacious guest rooms, you're sure to enjoy your stay. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton San Diego Hotel, Mission Valley Hotel San Diego
- San Diego Sheraton