Overall the hotel was good. The complimentary shuttle from the airport is helpful - just remember to get your bags before you call. The staff was hit and miss on correct information around this when I called so it was a challenge to get the pick up.
The driver was a great lady and shared some local intell. Only about 10 minutes from the airport it was an easy ride. Remember to book ahead of time fro the return trip to the airport. Easy to do with the concierge.
upon my arrival the staff was helpful and efficient in checking me in. I received my breakfast vouchers for each day and headed to my room. my room (705) overlooked the pool area. That was nice when the sun came in as I woke. The room was good, offering a king sized bed and standard amenities.
The first night was a bit of a challenge as I realized how thin the walls are - hearing the couple next door kept me up after midnight. And then a drain started gurgling somewhere. I wasn't awake enough to realize that it was actually in my own room until it happened on the last night too.
When I reported (on my morning of checkout) the issue with the drain they just said "oh that's too bad". I was disappointed by their reaction and lack of concern for their hotel guests satisfaction with the room. Management might want to review that beyond fixing the drain.
Each day I woke to head to the lobby for the great breakfast buffet. With a good selection of milks, cereals, bread products, fruit (cut and whole) plus eggs, bacon, sausage, hash browns and one day crepes. It is a super way to start the day. Remember to tip the staff even with the voucher. These guys work hard and are very pleasant!
I tried the gym. It is small but works for those traveling and wanting a workout. It goes out onto the pool so bring down your swim stuff and jump in after your workout - there's a locker room to change.
This location is close to Little Italy, a trolley station and a 19 minute door to too to the Hyatt. So I'd recommend it no matter where you have to be downtown! Enjoy your trip!
As for pool side - it's nicer than being on the highway side. Mine was 705.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.