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“Relaxing and a great rate!” 5 of 5 stars
Review of Old Town Inn

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Old Town Inn
2.5 of 5 Hotel   |   4444 Pacific Highway, San Diego, CA 92110   |  
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Ranked #20 of 271 Hotels in San Diego
Abita Springs, Louisiana
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Relaxing and a great rate!”
5 of 5 stars Reviewed June 9, 2014

The hotel is a small one but it has everything you need. We stayed here because it was close to the airport and didn't want to be stuck in Monday am traffic. The inn is very clean, the staff was friendly and accommodating, free coffee, tea and fruit flavored water available in the lobby until 11 pm. The rooms are clean, althoug a bit small especially rooms with 2 queen beds. We only had a shower available in our room but thatis all we needed. The pool are is surrounded by lush flowers that line the fences and walkways and it was very pleasant to sit out and relax by the pool. The free breakfast in the morning was great! For uch as all in they offered a wide variety of choices.fresh oatmeal with all the fixings like brown sugar and raisins, do it yourself waffles, cereals, yogurt, boiled eggs, bagels, and a varetyof breads for toasting. Orange and apple juice, milk(low fat, whole), fruit salad, along with fresh fruit. I truly enjoyed my stay here and wish it could have been longer but I had a plane to catch.

Room Tip: Get a room near the pool area 140 -137 for easy access to everything.
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OTICustomerCare, Front Desk Agent at Old Town Inn, responded to this review, June 15, 2014
Dear Valued Guest, Thank you for taking the time and giving us a great review, we appreciate and value your feedback. Although Old Town Inn is a small and family owned hotel, we provide the best service. Here at the inn we believe in treating our guest like family and our staff does an amazing job in welcoming our guest and making them feel at home. We provide a free continental breakfast every morning from 6 am-10 am that includes waffles that you make yourself, hard boiled eggs, 3 types of cold cereal, bagels with the topping of butter and syrup, Danishes, muffins and croissants with the topping of butter, fresh fruit as well as cocktail fruit, wheat and white bread with the toppings of butter, jelly and peanut butter, instant oatmeal with the toppings of brown sugar, raisins, chocolate sprinkles and cinnamon powder. Free, fresh lemon water, decaf and regular coffee, tea and fruit until 11 pm every night in our lobby. Our lobby is open 24/7 if a guest have any questions, concerns or late check INS.

Our pool area is the perfect get away spot with chairs to lounge on, tables to sit and chat with friends and our pool is heated 80 degrees. There are two towel valets so our guest doesn't have to worry about using their room towels. A BBQ grill is also available we provide the essentials for the grill, and you provide the great food for your family and friends. This is a fun and relaxing zone our guest love, with tropical flowers that alien the fence and the heat of the sun that makes everything better.

We strive to offer the best personal service for our guest, book directly with us by going to our website or calling the front desk. We have many room types that are not always available on our booking partner’s website. Like our deluxe rooms that have a bath tub with two Queen Beds also available with Mini fridge and Microwave or Efficiency Kitchen, or a room with a King size bed Sofa siting area Mini fridge and Microwave. Old Town Inn is a small hotel with a single-minded dedication of consistent service, quality and value.

Thank you for choosing to stay at the Old Town Inn and for the great review. We greatly appreciate your feedback, mostly it was a pleasure to have you as our guest, and we hope to see you again soon!

* Book Direct with Us - For the Best Service, Selection, and Value! *

Yours in Hospitality,

Alex| Front Desk Agent
Old Town Inn
Visit our Hotel Website or Call Us at (800) 643-3025
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1,218 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (158)
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English first
Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 8, 2014

I stayed here for 6 nights from May 24-May 30, 2014. I arrived very early from the airport but was allowed to check in early. The front desk staff were AWESOME! The hotel is located across the street from the Old Town state park and was easily walkable for great food. The hotel's location is close to everything without being in the middle of downtown. Parking was also free. The room was very clean and the bed was comfortable. The breakfasts were simple but tasty. If you come back early from a long day of excursions (and jet lag), you can order in food from local restaurants and rent a movie from the front desk to veg out. I can't say enough good things about this place. If I come back to San Diego, I will definitely stay here

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OTICustomerCare, Front Desk Agent at Old Town Inn, responded to this review, June 14, 2014
Dear Carmenad Michael, Thank you for your great comments on Tripadvisor regarding the Old Town Inn San Diego. It's always great to read we were able to accommodate you with a early check in. We are very proud to say our front desk and housekeeping team members are always willing to help out guest in any and all situations, because we believe in treating our guest like family and our staff does an amazing job in welcoming every guest and make them feel at home.

It's always great to read positive note about our location, AND, really all the amazing things to do all around Old Town and San Diego area. The housekeeping team does an amazing job in getting the rooms ready for our guests to have a fresh and comfortable stay with us. Because of their dedication and conscientious work, we are able to accommodate our guest to their rooms promptly. I do concur with you our breakfast is tasty; it includes waffles that you can make yourself, steel cut oatmeal, hard boiled eggs, muffins, danishes, fruits, three types of cold cereals, fruit salad, bagels, cream cheese, juice, 2% and skim milk, hot cocoa, water and coffee.

Thank you, again for your glowing comments, regarding our Inn in Old Town San Diego. You got to experience first-hand the value of knowing our staff members and our capabilities to offer”Great Customer Service”. We strive to offer the best personal service for our guest, book directly with us by going to our website or calling our front desk. We have many room types that are not always available on our booking partners website. Like our deluxe rooms that have a bathtub with two queen beds also available with mini fridge and microwave or efficiency kitchen or a room with a king size bed, sofa siting area, mini fridge and microwave. The Old Town Inn is a small hotel with a single-minded dedication with consistent service, quality and value.

Thank you for choosing the Old Town Inn for your accommodations in San Diego.

* Book Direct with Us - For the Best Service, Selection, and Value! *

Yours in Hospitality,

Mike M| Front Desk Agent
Old Town Inn
Visit our Hotel Website or Call Us at (800) 643-3025
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 6, 2014

My daughter and I stayed here for 3 nights 27th May 2014 until 30th May 2014. We arrived at around 8am after flying in from Albuquerque and even though we arrived way before check-in, a room was rearranged so that we could check-in early. We were in the rooms opposite the pool so that we had a beautiful view each time we walked in and out of our room. We were given advice on how to get to Old Town which is in walking distance, The front desk staff were always wiling to give tourist advice to us, ringing different companies to try to get us on bus trips, we were given a travel ticket for the trams which we used, our room was always immaculate, toiletries replaced each day, breakfast was beautiful with a huge array of foods, the dining area was always kept clean, staff were always friendly. Anyone thinking of going to San Diego should definately stay here. Couldn't fault anything, a very welcoming, friendly and safe place to stay and so close to transport, Old Town and beautiful restaurants, all within a safe walkjing distance. The beds and pillows were also very comfortable.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OTICustomerCare, Front Desk Agent at Old Town Inn, responded to this review, June 12, 2014
Dear Valued Guest, Thank you for taking the time for reviewing us on Trip Advisor. We greatly appreciate your feedback. I am glad to hear you enjoyed your stay. Here at the Old Town Inn we provide a free continental breakfast that includes waffles that you make yourself, instant oatmeal, hard boiled eggs, muffins and Danishes, fruit, fruit salad, 3 types of cold cereal, bagels and cream cheese, toast, juice, 2%milk, skim milk, hot cocoa, water and coffee. We also have free parking, free Wi-Fi and free movies you can rent from us so you can watch in your room as well as books and board games.

Our front desk agents are awesome. I am very proud to say that our agents have great customer service and are always willing to help out guest in any and all situations. The house keeping team does an amazing job in getting the rooms ready so you may have a fresh and comfortable stay with us. Because of their dedication and conscientious work we are able to accommodate our guest to their rooms promptly.

Our AAA 2-diamond hotel is located in a perfect area; we are within 10 min or less driving distance of the Zoo, Sea world, Airport, Balboa Park and some of San Diego’s beautiful beaches. We are a less than a 5 min walk distance of the historic Old Town, where they have good restaurants with amazing food and lots more. We also provide menus and phone numbers of great places that have good customer service and food that deliver around the area.

We are here to help make your visit to San Diego an enjoyable one. When you’re ready to come back, book your room by visit our website for the best room type selection and value! Don’t hesitate to call or email us, we strive to offer the best personal service and value to our guest. Thank you for choosing the Old Town Inn for your accommodation.
* Book Direct with Us - For the Best Service, Selection, and Value! *

Yours in Hospitality,

ALex | Customer Service Agent
Old Town Inn
Visit our Hotel Website or Call Us at (800) 643-3025
Report response as inappropriate
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Villa Park, Illinois, United States
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 29, 2014

This charming hotel is not located in the prettiest area of San Diego, but you could not find a better location! It's 5 to 10 minutes from almost everything!! Including Old Town, the water front, the ferry to Coronado, and within walking distance to the trolley/train service. The rooms were adequate and clean. The daily breakfast was very good. And every single person we talked to at the reception desk was friendly, helpful and courteous. They seemed to go out of their way to be of help. We were even able to get discounted tickets to the zoo. Having a computer and printer available in the lobby was very helpful as well.

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OTICustomerCare, Front Desk Agent at Old Town Inn, responded to this review, June 7, 2014
Dear Patricia, Thank you for taking the time to review our hotel, we appreciate your candid comments. As you mentioned, our neighborhood is a little different, because we are immediately surrounded by a few larger industrial businesses, but the hotel is very centrally located to most of San Diego’s major attractions. Despite our immediate surroundings, we get a lot of repeat guests due to our convenient location, our reasonable price, cleanliness and comfortable rooms, with our consistent efforts to give the best service possible to all of our guests.

I’m not sure if you stayed in one of our economy rooms, or one of our deluxe rooms, but we have many room types available if you book directly through our website, or by calling us at the hotel directly. Book direct with us for the best service, room selection, and value! If you call us directly, you can get all the little details you may miss if booking through an external website. We have lots of little extras like the lobby computer for guest use, a gas barbecue out by our heated pool; we have free DVD rentals, and a little dinosaur waiting to greet you in our lobby.

Thank you for taking the time to review our hotel, your feedback is very valuable to help people get a clear picture of what our hotel is like. We hope to see you again in the future!

*Book Direct with Us - For the Best Service, Selection, and Value!*

Yours in Hospitality,
Cecily/ Front Desk Agent
Old Town Inn
Visit our Hotel Website or Call Us at (800) 643-302
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Los Angeles, California
1 review
5 of 5 stars Reviewed May 29, 2014

I was quite impressed by this little hotel, the surrounding area may seem a bit industrial, but the hotel it's self and it location in reference to everything is very convenient.
The grounds are very well maintained, the rooms are clean, we needed a room with a fridge, microwave and a roll-away. There is a little pool, great for kids, the breakfast room was very clean and well stocked with a good breakfast(waffles, hard boiled eggs, breads, coffee etc.) We have a small child so we had to come back for naps and it took just minutes to go for a nap from any San Diego attraction.
When we did not feel like going anywhere, we could walk to the Old Town state park, or just hang out at the pool.
The staff was genuinely very nice and helpful, from complicated reservations to restaurant recommendations and suggestions on beach choices. We will be back, it is good to find a place you can return to. Good Job Old Town Inn

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lis D, Customer Service Agent at Old Town Inn, responded to this review, June 5, 2014
Dear Valued Guest - Thank you for this review and thank you to all of our other guests who give us such wonderful reviews – you understand us! We are a modest, AAA 2-star rated hotel with a single-minded dedication to consistent service, quality, and value. Every single member of our team, from the owner, to the managers, to our housekeeping team, to our maintenance crew to our landscaper believes in this mission.

I’m happy to learn that you rented just the right room for your needs. We have many room types, some with kitchenettes and some with micro/fridge. (We have consciously decided not to place micro/fridge in every room as this allows us to conserve energy where we can.) TIP: When you’re ready to make your reservation, book directly on our website as we have many room types that are not always available on our booking partners’ websites. Please call us directly if we can assist you in deciding which room type is the best for you.

Many guests ask about our location, we are located in an industrial pocket, when we first started in the 1940’s, Pacific Hwy had a long line of motels that greeted guests who used this road as the main thoroughfare from Los Angeles and Orange County to Mexico! The benefit of our location is that you can easily and quickly get to many famous San Diego attractions, as you found out. The other positive is that we are so close to the Old Town Transit Center, which allows our guests to get around San Diego with ease if you decide to leave your car behind.

Our breakfast is an expanded continental breakfast. We also provide daily made steel-cut oatmeal and soon we’ll be adding more choices!

Thank you again for your review, your kind words are much appreciated; we look forward to seeing you in the lobby of the Old Town Inn San Diego very soon!

* Book Direct with Us - For the Best Service, Selection, and Value! *

Yours in Hospitality,

Lis | Customer Service Agent
Old Town Inn
Visit our Hotel Website or Call Us at (800) 643-3025
Report response as inappropriate
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El Mansura, Egypt
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 28, 2014

close to bublic transportation amtrac,trolly,bus 9 to seaworld 2/ strong signal wifi 3/rich continental breakfast 4/comfortable bed, room microwave, 42 lcd tv, dvd with films from front disk 5/fabulous lobby&pool

Room Tip: i think all is good
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  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OTICustomerCare, Front Desk Agent at Old Town Inn, responded to this review, May 29, 2014
Dear Valued Guest, Thank you for the well thought out review, we do appreciate the feedback and the wonderful complements regarding our location, a short walk or drive-our great location makes us so convenient to all the attractions, events and sights you can visit. We really appreciate hearing from you and that you enjoyed the accommodations and the amenities that our hotel has to offer. Thank you for the positive comments regarding our cleanliness, breakfast as well our customer service. We are delighted to know our location, worked out for you, specially being so close to all the attractions and the historical Old Town San Diego.

Thank you for choosing the Old Town inn San Diego, and hope you choose us the next time you are in San Diego.

* Book Direct with Us - For the Best Service, Selection, and Value! *

Yours in Hospitality,

Mike M| Front Desk Agent
Old Town Inn
Visit our Hotel Website or Call Us at (800) 643-3025
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Landen, Ohio
Contributor
15 reviews 15 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 28, 2014

I really enjoyed staying at this lovely little hotel. The rooms were clean and well stocked. Nice breakfast and pool, The hotel employees were all very helpful and nice. The best part was no need to rent a car. Well within walking distance of Old Town Center and transportation.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OTICustomerCare, Front Desk Agent at Old Town Inn, responded to this review, May 29, 2014
Dear Landen Ohio, I am delighted to know you enjoyed your stay at the Old Town Inn San Diego, and we were able to meet your expectations. The housekeeping and maintenance team does a wonderful job working with our front desk team and embracing our service culture! We take great pride in making sure our guests are taken care of. We are thrilled that you were able to enjoy all the amenities and our central location that the hotel has to offer.

Thank you for choosing to stay at the Old Town Inn and for the great review. We greatly appreciate your feedback, mostly it was a pleasure to have you as our guest, and we hope to see you again soon!

* Book Direct with Us - For the Best Service, Selection, and Value! *

Yours in Hospitality,

Mike M| Front Desk Agent
Old Town Inn
Visit our Hotel Website or Call Us at (800) 643-3025
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Old Town Inn

Address: 4444 Pacific Highway, San Diego, CA 92110
Phone Number:
Location: United States > California > San Diego
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Romantic Hotel in San Diego
#18 Family Hotel in San Diego
#26 Best Value Hotel in San Diego
#46 Business Hotel in San Diego
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Old Town Inn 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
Our rates reflect what we are, a modest AAA 2 Diamond property, family owned with a priority on customer service. Great central location, commercial pocket – we joke that we are nowhere but right next door to everywhere. Amenities include a complimentary expanded continental breakfast, free wireless internet and parking, and heated outdoor pool. Children 12 and under stay free. Pet friendly. We have a wide selection of room types, including large apartments with kitchens. ... more   less 
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Also Known As:
Old Town Hotel San Diego
Old Town Inn San Diego
Old Town San Diego

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