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“Fun little place!” 4 of 5 stars
Review of Old Town Inn

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Old Town Inn
2.5 of 5 Hotel   |   4444 Pacific Highway, San Diego, CA 92110   |  
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Ranked #22 of 271 Hotels in San Diego
Phoenix, Arizona
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Fun little place!”
4 of 5 stars Reviewed March 18, 2014

This place was fun!! It was right outside downtown so you weren't very far from anything!!! The room was a little small, but for just of us it was great!!! and they also had a great collection of movies you could take back to your room and watch!! We went though in June 2011, but I still remember it as a great little hide away

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OTICustomerCare, Front Desk Agent at Old Town Inn, responded to this review, March 20, 2014
Dear Valued Guest, Thank you for your wonderful review, we are glad to hear you enjoyed a fun stay with us! By reading your review, I believe you stayed in one of our “Economy” rooms, our original circa 1950 rooms. These rooms are the only original rooms in the hotel, and yes, they are older. Some of our guests think these rooms are small, however, others ask for them, I’m glad you enjoyed it.

On your next trip to San Diego, you may try our standard and deluxe rooms, which are equipped with a microwave and refrigerator, kitchenette to a full kitchen, or even go all in our Jacuzzi suite. You can also check out our nice outdoor heated pool, we have a barbecue grill at the pool area, you and your family can enjoy.

We are a small hotel with a single-minded dedication with consistent service, quality and value. We believe our AAA 2-diamond hotel is well located, friendly and very clean. Our housekeeping and maintenance staff works very hard to keep our rooms and grounds fresh and uptight every day.

It was a pleasure having you as our guest, and we hope to see you in the near future.

*Book Direct with Us - For the Best Service, Selection, and Value!*

Yours in Hospitality,
Gilda Prado/ Front Desk Agent
Old Town Inn
Visit our Hotel Website or Call Us at (800) 643-3025
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1,250 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (163)
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English first
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 14, 2014 via mobile

We stayed here in the end for only one night, as we missed our flight connection at Houston due to the slow homeland security queue. I rang as soon as I could from Houston & they cancelled our reservation for our first night with no penalty. Our room was quite basic but contained all we needed. The staff here are great - very friendly and helpful. Good to have free coffee available most of the day. We walked into Old Town & enjoyed sightseeing, having booked tickets for a bus tour at reception. Good location - some traffic (including train & plane) noise but not excessive.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OTICustomerCare, Front Desk Agent at Old Town Inn, responded to this review, April 3, 2014
Dear Valued Guest, Thank you for the time taken, to review the Old Town Inn on Trip Advisor, we do appreciate your feedback, and it helps us to understand where we are doing right, wrong and where to improve. We do sympathize with our guests in situations of flight delays, which are under no ones control, and we were more than delighted to cancel your reservation for the first night without any penalty. We are happy to know; you enjoyed and appreciated our coffee station, available to our guest all day. If you are an evening coffee drinker like me, this is a real nice amenity to have all throughout the day. We are a small hotel with a single-minded dedication to consistent service, quality and value. We believe our AAA 2-diamond hotel is well located, friendly, and very clean.

We look forward in the near future to have you and your family stays with us at the Old Town Inn on your next visit to San Diego.

* Book Direct with Us - For the Best Service, Selection, and Value! *

Yours in Hospitality,

Laura | Guest Services
Old Town Inn
Visit our Hotel Website or Call Us at (800) 643-3025 ext visit to San Diego.
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Tustin, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 14, 2014

If you are traveling in San Diego, consider staying here. Right next to Old Town and the Trolley into the downtown: (Cab fares to downtown will run you $16 -- also not bad if you split it)

Good breakfast, allow pets, ample parking, all around great place.

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OTICustomerCare, Front Desk Agent at Old Town Inn, responded to this review, March 15, 2014
Dear Coryasilva, Thank you for your fabulous review, and for choosing to stay at the Old Town Inn. We do appreciate your feedback and recommendations to other travelers. I do concur our location is perfect as well, with us being very close to Old Town, San Diego beaches, Zoo, Sea World, Downtown and local shopping, the Old Town Inn San Diego makes a great central point to enjoy all of the San Diego attractions and a perfect getaway.

Thank you again for taking the time to share your perspective with us. We are truly grateful for the helpful feedback that you have shared, and we look forward to welcome you back to the Old Town Inn San Diego.

* Book Direct with Us - For the Best Service, Selection, and Value! *

Yours in Hospitality,

Mike M| Front Desk Agent
Old Town Inn
Visit our Hotel Website or Call Us at (800) 643-3025
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Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 12, 2014

We found the Old Town Inn after spending four days in San Diego at the Wyndam. When our flight was cancelled due to bad weather on the east coast, we found this hotel. The difference was remarkable - huge room, better price, great service and clean! Free parking, Internet and a very nice and filling breakfast of oatmeal, cereal, waffles, pastries, eggs and fruit. Will definitely stay again! Excellent value, excellent location!
Oh, another nice feature is that each room has a DVD player and they offer a good selections of DVDs in the lobby at no charge!

Room Tip: We stayed in a deluxe room which was quite large. We stayed on the far end on the third floor - very...
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  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelGuySanDiego, Owner at Old Town Inn, responded to this review, March 13, 2014
Dear Valued Guest - Thank you for taking the time to share your experience of your recent stay at the Old Town Inn. We're humbled by the love we receive from our guests on TripAdvisor and other review sites.

We are a modest, family-owned, AAA 2-star rated hotel. We are not everyone’s cup of tea, but we tend to rate highly with guests who want to get the most for their dollar, value cleanliness, appreciate genuine hospitality and have done their research.

Our positive reviews are also a reflection of our superstar team! From our housekeepers who work so hard to keep our rooms spotless, to our maintenance crew who are on top of potential problems, to our groundskeeper who takes pride in keeping our flowers looking beautiful, to our awesome front desk staff who ROCK the front desk! :D

Our company culture is to provide quality, affordability and great customer service to our guests. Thank you all who choose US amongst the many choices you have in San Diego.

Sincerely,

John Lyon
Proud Owner

* Book Direct with Us - For the Best Service, Selection, and Value! *
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Lymm, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 8, 2014

We have stayed in at least 45 hotels/motels/inns in California & without any doubt recommend this as the best. Superb location, Old Town is within walking distance, transport to Downtown & airport is very convenient. More than anything else this absolutely clean hotel is run by a very efficient & extremely friendly staff.
Our appreciation to Laura (exceptionally helpful for the last minute reservation) & everybody else who made our 3 day stay in San Diego so enjoyable.
If you are thinking of a relaxing holiday at a very reasonable rate, don't think twice; just book Old Town Inn.
Maliyadde & Asoka Chandratillake

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OTICustomerCare, Front Desk Agent at Old Town Inn, responded to this review, March 14, 2014
Dear Valued Guest, We can’t thank you enough for your outstanding review on TripAdvisor! We at the Old Town Inn, Truly enjoy all the recent positive comments we have received from so many of our happy guest. It’s an honor when a guest grades us as the best in California. I’m delighted to know, you did appreciate our outstanding location as AAA2-star rated hotel near the historical Old Town San Diego. Many agree with you and we do our best to offer quality services at reasonable and affordable rate-I believe we have the best value in Old Town San Diego.
It’s always a pleasure to read our staff has gone above and beyond for guest expectation and Laura of course is one of our best of the best for guest services.

Thank you, for your wonderful compliments regarding our wonderful staff, cleanness and location. We hope to remain your number one choice when visiting San Diego.

* Book Direct with Us - For the Best Service, Selection, and Value! *

Yours in Hospitality,

Mike M| Front Desk Agent
Old Town Inn
Visit our Hotel Website or Call Us at (800) 643-3025
Report response as inappropriate
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Bend, Oregon, United States
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 8, 2014

In planning this trip we started looking at lesser priced hotels/motels and saw that this motel had some great ratings. After reading the majority of them we decided to take a chance. We were already very familiar with the area and knew we had driven past this place many times. We checked out thier website (http://www.oldtown-inn.com/) but chose to book the room by calling the hotel so we could ask a few questions. The gal (sorry, I can't remember her name) was nice and helpful! A confirmation was emailed to us. When we arrived we were greeted and checked in by Laura. She was super nice!

ROOMS: It's older but the main rooms (they also have single story bungalows) have been upgraded. We got the Deluxe Room with 1 King Bed. Our room was very spacious. A small fridge, microwave, desk, sofa, and flat-screen TV. The king bed was very comfortable. The bathroom was good size. The inner bathroom had a toilet, sink and shower. The outer area had a large counter top with a sink and a large closet. The fan and AC worked just fine. The room had no odor or damage. Free Wi-Fi worked great. We didn't use this, but in the lobby they offer tons of DVD's and DVD players.

OUTER AREA: The view from our 3rd floor room was of the main office. The landscaping is mature and extremely well maintained. The pool is big and heated however we didn't take advantage of it. It has an elevator that was clean and odor-free. The thing we were most surprised about was the cleanliness of the stairwell at the east end of the building (street side). Not a cigarette butt, piece of garbage or food/drink stain.

LOCATION: Excellent location on the west side of Pacific Hwy, walking distance from Old Town. And just a few blocks east of Point Loma. When exiting the hotel property, you can only go south on Pacific Hwy, turn right on one of the first two streets you come to and it will take you to Rosecrans St. Turn left and you'll have Del Taco, In-n-Out, Starbucks, Walgreen's, Chic-fil-a, Target, Ross, and so much more. Turn right and you'll be on the way to SeaWorld and access to the I-5 and I-8. Heading south on Pacific Hwy takes you to the airport area, Little Italy, the harbor area, the convention center, and the Gaslamp Quarter in downtown San Diego.

We look forward to another trip to San Diego soon and plan on staying here again.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OTICustomerCare, Front Desk Agent at Old Town Inn, responded to this review, March 22, 2014
Dear Valued Guest, Thank you for the pleasant review, and the time taken. The description of our hotel was so thoughtful and well said in detail, from our rooms, location of our property, as well to the front desk staff and the service. I am glad your family decided to stay at our Inn, after driving by for more than few times. We are grateful for considering, the Old Town Inn for your last minute accommodation. Trip Advisor is all about guest satisfaction and we tend to rate highly with guests who want to get the most for their dollar, value, cleanliness, and who appreciate genuine hospitality and have done their research. I am glad we met your expectations, I am (Laura) personally I want to take the time to thank you for the lovely comment; it was my pleasure assisting you and your family at check in.

I hope to see you back soon at the Old Town Inn San Diego and thank you again for your business and choosing the Old Town Inn for your accommodation.

* Book Direct with Us - For the Best Service, Selection, and Value! *

Yours in Hospitality,

Laura | Guest Services
Old Town Inn
Visit our Hotel Website or Call Us at (800) 643-3025
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lexington, Massachusetts
1 review
5 of 5 stars Reviewed March 5, 2014

Very nice hotel, reasonable prices, staff was very friendly, breakfast bar was good, rooms were clean, very big and equipped, we got a kitchen room but never got to use the kitchen. Free parking internet, computer and printer are available at the lobby. We would stay there again if we get to San Diego.

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OTICustomerCare, Front Desk Agent at Old Town Inn, responded to this review, March 8, 2014
Dear Valued Guest, Thank you for the awesome review and compliments, with so many other comments similar to yours, really help others who travel and review Trip Advisor for reasonable value, cleanliness, friendly atmosphere and service. Most important, our entire staff strives to make our guests vacations complete and feel at home. Our guest enjoy their stay even more in our deluxe rooms with a kitchenettes, expanded bathrooms and we do provide dishes dinnerware for this rooms, upon request, specially for families, who want to cut cost for dinning out every day. Whether you are planning a romantic getaway, try our beautiful Jacuzzi suite with contemporary décor, warm colors and comfortable space to unwind. We do offer so many free amenities at the Old Town Inn; you can relax around the poolside or enjoy the barbecue grill with friends, family for lunch or dinner gatherings. Enjoy a cup of tea or coffee in the lobby by the fire place and stay connected with wireless or use the computer at the lobby.

Thank you for choosing us for your accommodation in Old Town San Diego, we do understand you have many choices when it comes to hotel stay in San Diego.

* Book Direct with Us - For the Best Service, Selection, and Value! *

Yours in Hospitality,

Mike M| Front Desk Agent
Old Town Inn
Visit our Hotel Website or Call Us at (800) 643-3025
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Old Town Inn

Address: 4444 Pacific Highway, San Diego, CA 92110
Phone Number:
Location: United States > California > San Diego
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Romantic Hotel in San Diego
#19 Family Hotel in San Diego
#47 Business Hotel in San Diego
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Old Town Inn 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
Our rates reflect what we are, a modest AAA 2 Diamond property, family owned with a priority on customer service. Great central location, commercial pocket – we joke that we are nowhere but right next door to everywhere. Amenities include a complimentary expanded continental breakfast, free wireless internet and parking, and heated outdoor pool. Children 12 and under stay free. Pet friendly. We have a wide selection of room types, including large apartments with kitchens. ... more   less 
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Also Known As:
Old Town Hotel San Diego
Old Town Inn San Diego
Old Town San Diego

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