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“Return to the scene of the honeymoon!” 5 of 5 stars
Review of Old Town Inn

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Old Town Inn
2.5 of 5 Hotel   |   4444 Pacific Highway, San Diego, CA 92110   |  
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Ranked #19 of 269 hotels in San Diego
Seattle, Washington
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Return to the scene of the honeymoon!”
5 of 5 stars Reviewed December 31, 2012

Last November, the spouse and I returned to San Diego for anniversary trip. We booked a five day stay at the Old Town Inn with no regrets--except one, we wish we could have stayed longer! We enjoyed our 2nd floor room with two queen beds. We checked in early, all accommodations were excellent. We enjoyed the breakfast and spend the afternoon swimming in the pool. The staff was very friendly and welcoming to us.

Room Tip: The 2nd floor corner room is less noisy.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YoursinHospitalitySD, Customer Service at Old Town Inn, responded to this review, January 4, 2013
Dear Valued Guest,

Congratulations on your Anniversary!! We can’t thank you enough for your loyalty in visiting us once more. We greatly appreciate and understand that you have many choices when traveling, and it is great to know that you choose the Old Town Inn. It is always a pleasure to know when we've made a difference in our guests' vacations.

We are delighted to hear that you received one of our deluxe rooms on the second floor, and we are so glad you enjoyed it. We truly appreciate your compliments; it helps us to know what we are doing right, and what we should continue to do to provide an excellent experience for our guests. We are thrilled to know you were able to relax and enjoy our pool area.

Everyone here at the Old Town Inn reads TripAdvisor, and always enjoys a review that mentions how helpful and friendly our staff members are. One of our goals at the Old Town Inn is to provide hospitality and customer service that goes above and beyond for our guests.

We are truly grateful that you took the time to post your feedback. It was a pleasure to have you as our guest, and we hope to get the pleasure of welcoming you back in our lobby soon. Thanks again!

Yours in Hospitality,
Mike M. | Front Desk Agent
Old Town Inn
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1,178 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (150)
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English first
Prague, Czech Republic
Senior Contributor
46 reviews 46 reviews
30 hotel reviews
Reviews in 32 cities Reviews in 32 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed December 26, 2012

This hotel was definitely the best one of 17 hotels we stayed in during our trip across the USA. Room and bathroom were large, nice and clean, beds were huge.
Swimming pool was nice and clean, but it could be bigger.
Breakfast was very good, it was refilled all the time.
Staff was very friendly.
Location is simply great, close to the historic state park (there was some fest when we were there) and to the trolley and bus station.
Parking and wifi (with good signal) was for free.
Was there any imperfection? We would appreciate higher shower because we are tall :-), but that´s detail.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YoursinHospitalitySD, Customer Service at Old Town Inn, responded to this review, January 2, 2013
Thank you for taking the time to share your experience at the Old Town Inn San Diego with the TripAdvisor community. We are very proud to hear that you found us to be the best Hotel in the U.S.A during your trip across the country. We strive to ensure that all of our guests’ experiences with us exceed expectations. Thank you for your lovely description of your stay at the Old Town Inn, we are delighted to hear that you enjoyed your stay and all the services and amenities we offer, including our complimentary breakfast. We couldn't be happier knowing that on your next visit to San Diego, your first choice will be the Old Town Inn. It was a pleasure to have you as our guest, and we hope to see you again soon.

Yours in Hospitality,
Mike M.
Front Desk Agent
Old Town Inn
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Honolulu
Top Contributor
81 reviews 81 reviews
12 hotel reviews
Reviews in 26 cities Reviews in 26 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed December 18, 2012

We stayed here for one night after flying into San Diego late last week. The location of the motel is very close to the airport and the room was clean and spacious. The staff is very friendly and accommodating and the only drawback was the water pressure in the shower. Overall our stay was very pleasant and I would recommend this motel!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YoursinHospitalitySD, Customer Service at Old Town Inn, responded to this review, January 2, 2013
Dear Valued Guest,

Thank you of the review. We truly appreciate your feedback and compliments. I am so glad to hear that your stay with us was enjoyable, and that though your time with us was short, we were able to provide you with the service and quality we pride ourselves in.

I am also glad to hear that you found our location to be convenient; we love our location because it is so useful for our guests travelling to the airport like yourself, and also for guests who want to be close to all of San Diego’s many attractions.

I am sorry about the shower water pressure. I know how uncomfortable it can be when a shower doesn't have enough pressure. We have plans to fix this problem, along with the height of the shower-heads. All of our shower-heads will have both height and water pressure very soon!

Thank you again for reviewing our hotel and recommending us! It was an honor to have you as our guest. We hope to see you again in the future.

Yours in Hospitality,
Alex | Customer Service Agent
Old Town Inn
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Tegelen, The Netherlands
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 16, 2012

Very nice hotel. A bit outside town but right next to Old Town. Check in was fast, the room was really nice, the beds were the best we slept in during our entire stay!!
They have a very good service. We were a bit early for check in, and they let us change into our bathing suites so we could use the pool untill our room was ready.
Breakfast was average.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YoursinHospitalitySD, Customer Service at Old Town Inn, responded to this review, January 2, 2013
Dear Valued Guest,

Thank you for sharing your experience at the Old Town Inn with the TripAdvisor community. I am so happy to hear that you enjoyed your stay with us. Everyone at the Old Town Inn strives to make your stay as comfortable and convenient as possible. Our company culture is to provide quality, cleanliness, affordability, and great customer service for our guests. We hope that you received all of these qualities during your stay with us.

It’s great to hear that the beds were so comfortable for you. We spent a good amount of time picking out the most comfortable beds and pillows for our rooms, and we’re so glad you noticed.

It was a pleasure to have you as our guest. Thank you again for reviewing us, we truly appreciate your compliments and feedback. We hope to see you again soon.

Yours in Hospitality,
Alex | Customer Service Agent
Old Town Inn
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Sydney
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 13, 2012

We stayed here following our early morning arrival into LAX then drove down to SD. We got there way before check in time but we were so tired. Tried our luck asking if we could check in early and surprisingly the front desk staff said yes.
Room was a typical twin queen bedroom with the most comfortable pillows I've ever felt. The bed was almost as good. WIFI signal was strong and breakfast was awesome.
Location is so convenient to Sea World (5 mins drive) and about 10 mins to the city.
Looking forward to staying here again in the future.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delray Beach
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 12, 2012

Stayed for one night while in town for a Chargers game. Clean, quiet, free parking. Free wi-fi and breakfast. Staff was friendly and helpful. Across the street from Old Town, as well as the trolley. In 15 minutes you can be at the Gas Lamp or Qualcomm. Definitely would stay again!

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Prov, RI
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 10, 2012

Hi,
Just returned from a 5 day stay at the Old Town Inn in San Diego. In my opinion, you get a lot of bang for your buck. Unlike many of the chain motels on Hotel Circle, there was no charge to park your car. The motel was very clean, freiendly, and conviently located to the Trolley, the city buses, and the Coaster. I read another review that was critical of the area. We made the short walk (5 minutes) to the Old Town transportation depot across the street without any worries. As for crossing the "busy" Pacific Highway, there are traffic lights and crosswalks.
We enjoyed the free breakfast each mornig which is served from 6am thru 10am. It consisted of coffee (also provided in the lobby 24 hrs) OJ, toast, bagels, 3 types of cereal, boiled eggs, waffles, oatmeal, fresh fruit, muffins, and danish. Something for just about everyone. Add free use of a computer and printer in the lobby plus free Wi-Fi in the rooms and there isn't much lacking. Decemer is a cool month so we didn't use the pool but it was available if you wished.
The location made it an easy drive to Cabrillo National monument, downtown to the Gaslamp and Seaport Village, or a quick access to I-5 to go north to La Jolla and points north or to I-5 south to get to the zoo or Coronado.
This facility is a real bargain and I look forward to staying there again when I visit San Diego.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YoursinHospitalitySD, Customer Service at Old Town Inn, responded to this review, December 17, 2012
Dear Valued Guest,

Thank you for the marvelous review. We are very pleased to know that our establishment met your expectations. We take great pride in our dedication to serving our customers and inspiring their return.

We are also glad to know that you found our location to be convenient for all your explorations around the city, and that you did not mind the slightly industrial area. Like you, most of our guests appreciate the convenience of our location, and find that Pacific Highway is not the busy, noisy street that some assume it to be; in fact, Pacific Highway is actually quite safe and much quieter during the non business hours of the day.

We love it when our guests are happy with the accommodations that we offer. I am so glad to hear that staying at the Old Town Inn was an affordable experience for you, and that you enjoyed our free amenities. Thank you again for your review; it was a pleasure to have you as our guest and we hope to see you again soon.

Yours in Hospitality,
David Washington
Old Town Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Old Town Inn

Address: 4444 Pacific Highway, San Diego, CA 92110
Phone Number:
Location: United States > California > San Diego
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Best Value Hotel in San Diego
#18 Family Hotel in San Diego
#18 Romantic Hotel in San Diego
#47 Business Hotel in San Diego
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Old Town Inn 2.5*
Official Description (provided by the hotel):
Our rates reflect what we are, a modest AAA 2 Diamond property, family owned with a priority on customer service. Great central location, commercial pocket – we joke that we are nowhere but right next door to everywhere. Amenities include a complimentary expanded continental breakfast, free wireless internet and parking, and heated outdoor pool. Children 12 and under stay free. Pet friendly. We have a wide selection of room types, including large apartments with kitchens. ... more   less 
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Also Known As:
Old Town Hotel San Diego
Old Town Inn San Diego
Old Town San Diego

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