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“Ideal Location” 4 of 5 stars
Review of Ocean Park Inn

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Ocean Park Inn
2.5 of 5 Hotel   |   710 Grand Ave, San Diego, CA 92109   |  
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Hotel amenities
Ranked #41 of 271 Hotels in San Diego
Certificate of Excellence
Philadelphia, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Ideal Location”
4 of 5 stars Reviewed August 16, 2014

The location is fabulous! I looked at many of the hotels in the area right on the beach and most were about the same price as this one. I stayed with my family and the room was a great size; especially after the hotel we came from in Santa Monica the previous night. I loved that we received breakfast so you have that option for something quick. The front desk service was great though the housekeeping was mediocre. The housekeeper tried getting in our room at 4:30 in the afternoon when my daughter was returning from the beach. The towels that they offer you for the beach and the pool are a joke, just a bit bigger than a hand towel. I would recommend bringing your own beach towels or you will need to purchase them when you get to the beach. They do offer you to use 2 beach towels that you can use but if you have a family you need more than that.

  • Stayed August 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benny G, Front Desk Supervisor at Ocean Park Inn, responded to this review, September 14, 2014
Awesome feedback Heather! We are glad you chose to stay with us during your recent trip to San Diego. You’re right about most of the hotels in the area being about the same price. What sets us apart from the rest is our location as well as the fact that we offer a hearty complimentary continental breakfast and we offer the lowest price for secured parking in the area. We know that there are many options when staying in the area, but we strongly believe that we offer the best value for the price. Our housekeepers are usually cleaning rooms until 5:30 pm and we do try to get to our in house guests as quickly as we can. As for the beach towels you will be glad to hear that we recently upgraded to bigger, thicker towels for our guests to use at the pool and the beach. Thank you again for your feedback and we hope to see you again soon.
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782 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (254)
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English first
Las Vegas, Nevada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 15, 2014 via mobile

Alexandra and staff are the best. Did all they could to make our stay very enjoyable. They kept the homeless persons away from the guests. The breakfast was great and we arrived early to hotel, they didn't have our rooms ready but they accomidated our 8 guests with support and lettingnuse all facilities necessary.

  • Stayed August 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benny G, Front Desk Supervisor at Ocean Park Inn, responded to this review, September 14, 2014
Plinio, thank you for the great review! We are glad to hear that you enjoyed your recent stay with us and we appreciate the kind words about our staff. Our rooms are guaranteed to be ready for check in by 3 pm and our guests are welcome to arrive early to park their car and relax by the pool or beach while they wait for the room to be ready. Thanks again for the review! And we hope to see you back soon.
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Benton City, Washington
Top Contributor
85 reviews 85 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed August 9, 2014

We spent a week here for a family reunion (we had 7 hotel rooms between us including ocean view and family suites) and couldn't have asked for a better location or arrangement. The hotel served as "home base" for our families from CA, NM, WA and England. The recent bathroom renovations were much appreciated and the rooms were nice. You can't get closer to the beach and boardwalk. The family suites were spacious with kitchens that were perfect for those with small kids. There are tons of restaurants and shops, and the best part was a super Ralph's grocery plus a CVS pharmacy right across the street (and of course a Starbuck's). They provide beach towels and the pool area is just terrific for being "at the beach" when you just don't want the sand. On the way out to the beach, you can grab a beach chair or boogie board that other guests have left which the hotel leaves for others to use - a great little benefit if you don't want to buy all that stuff and haul it home! A nice "heavy" continental breakfast is included (hard boiled eggs, cereal, oatmeal, make-your-own waffles, yogurt, etc.). I was worried at first that the property was going to be a bit old and tired but I was happily surprised. and the staff were terrific. There is only one elevator but I never had to wait for more than a minute. And the underground parking is a great benefit since parking in the area can be a challenge (note - it is NOT free, it is $10 per night, and the spaces are really small so don't bring a big vehicle!). The beds were just about the most comfortable hotel beds I have ever slept in, a bit on the soft side. I would highly recommend this hotel - just large enough to be a hotel but the perfect size to have a few amenities and a staff who really cares!

Room Tip: All rooms have at least some view of the ocean so you really can't go wrong! We were on the thir...
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  • Stayed August 2014, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benny G, Front Desk Supervisor at Ocean Park Inn, responded to this review, September 14, 2014
Thank you so much for taking the time to provide us with an excellent review! We are elated to hear that your whole family enjoyed their time at the OPI. We greatly appreciate you taking the time to mention some of the amenities we offer such as the complimentary breakfast, affordable underground parking and complimentary beach equipment. Thank you for using us as your home base and we hope to see everyone back again soon.
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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 8, 2014

You honestly couldn't ask for a more helpful, nicer staff! We ended up wanting to stay an extra day, our room was already booked for the extra night, so they helped us move into an ocean front room. I love the location of this hotel, easily located to restaurants and bars, right on the boardwalk and you walk right out to the beach. Close to the pier if you want to fish. We really loved our stay here & very comfortable for our family! The extra boogie boards and sand buckets and shovels for the kids to borrow, The pool and spa, I could go on for a while. We have reservations for another hotel for labor day weekend, and i'm getting ready to see if this hotel has availability so we can switch. We really loved this place!

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mat R, Front Office Manager at Ocean Park Inn, responded to this review, August 15, 2014
Lucinda, Thank you so much for the great feedback! We appreciate the kind words about our staff and we are glad to hear that you and your family enjoyed your time with us. We are in a great location so there is never a shortage of things to do for families or for anyone traveling on their own. We do still have some rooms available for Labor Day weekend! Thanks again for the review and we hope to see you soon.
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1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 8, 2014

I chose this hotel based on it's terrific location and nice photos online. I paid $450 (higher than average) per night thinking I would get a great experience with my daughter and friends, but it turned out that the poor customer service will detour me from ever staying at this hotel again. The staff was not friendly, informative or accommodating. The room was average, nothing special; however, I did enjoy the partial view on the balcony. I will not list all the poor customer service events that took place, but all of them in combination is why my rating is low. I will talk about the two most bothersome to me. Our room was not cleaned the second day that we stayed. After spending the entire day at the beach, my daughter was just stepping into the shower as the maids knocked on the door at 5:30 pm to clean our room. She asked them to come back later. They didn't come back later and when I called down to the front desk to find out what happened and if we could get some fresh towels, there were no apologies for them not coming to clean until 5:30 pm just blame put on us for sending them away. We had a late check out scheduled for 12 noon on our last day. We left early in the morning for the beach and when we returned to the hotel at 11:15 am to shower and pack, all of our keys had been deactivated. I had to go to the front desk for access and again no apologies for inconveniencing us just an answer of "that is how our keys work even if you have a late check out, they automatically deactivate at 11 am". I asked why no one told me that when we scheduled the late check out and she said again, "that is just how our keys work". These types of incidences happened over and over again. My experience and rating would be much different if the staff just used their manners and applied good customer service to their daily routine.

  • Stayed August 2014, traveled with friends
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mat R, Front Office Manager at Ocean Park Inn, responded to this review, August 15, 2014
Thank you for your feedback, Dawn. As we believe customer service is one of our fortes here at the Ocean Park Inn, we find it very disappointing to hear about your experiences with us. Our guest service agents have been trained to handle your situations correctly, so allow me to extend my personal apologies that the proper customer service was not exemplified during your stay. Rest assured, I will personally be addressing these issues with the staff and proper action will be taken.

To address your two main issues directly: our housekeeping staff is here servicing rooms for most of the day, often until 5:00 - 6:00 in the evening. If you declined service at 5:30, it should have been clearly stated that the housekeepers were departing, so any requests after their departure could have happily been fulfilled by the front desk and/or houseman staffs. I will personally bring this issue up with the head housekeeper.

Lastly, although the room keys do automatically expire at 11:00, this should have been made clear to you upon your request for a late checkout. I have already taken proper measures at the front desk to ensure this is no longer a problem.

We are all sorry to hear about your experience with us. We do hope the rest of your time in San Diego was relaxing and enjoyable.
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Des Moines
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 6, 2014

We recently stayed at Ocean Park Inn and had a great experience. The staff was wonderful from the front desk to the cleaning staff. The location can't be beat.......wonderful places to eat and shop within a block of the hotel. The pool and hot tub were perfect temps and clean (amazing with all the beach traffic.) We could all sit on our balcony and people watch on the boardwalk or take in the ocean. My daughter borrowed the hotels boogie boards and learned to body surf which was so fun. We would stay here again in a heartbeat!!

Room Tip: Get the partial or full ocean view.....it is worth it!
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mat R, Front Office Manager at Ocean Park Inn, responded to this review, August 15, 2014
Awesome review! We are thrilled to hear that you had an enjoyable stay with us. We greatly appreciate the kind words about our staff. Our location is truly incredible, as we are centrally located to much of San Diego and within walking distance of many excellent restaurants and shops here in Pacific Beach. Be sure to sign up for our newsletter for special promotions for your next trip to San Diego! See you then.
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Chesterfield
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 6, 2014

We stayed here for two nights as part of our honeymoon. The hotel is in an excellent location with plenty of underground parking available. The hotel is pretty basic but has everything you need and a wonderful view of the ocean.
The main selling point is definitely the location.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mat R, Front Office Manager at Ocean Park Inn, responded to this review, August 15, 2014
Thank you for the feedback Anna! We are so pleased to hear that you enjoyed your time with us in PB, and allow us to send our congratulations and best wishes to you and your spouse! We hope to see you back again soon.
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Additional Information about Ocean Park Inn

Address: 710 Grand Ave, San Diego, CA 92109
Phone Number:
Location: United States > California > San Diego
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 On the Beach Hotel in San Diego
#17 Romantic Hotel in San Diego
#33 Business Hotel in San Diego
#48 Family Hotel in San Diego
Price Range (Based on Average Rates): $$$
Hotel Class:2.5 star — Ocean Park Inn 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
Stay at the Ocean Park Inn and see for yourself why San Diego is known as America's finest city. Superior location, year-round sunshine,underground parking, incredible ocean views and an abundance of activities are only a few things this contemporary, boutique San Diego inn has to offer. ... more   less 
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Also Known As:
Ocean Park Hotel San Diego
Park Inn San Diego
Park Inn Ocean
Ocean Park Inn San Diego

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