I wish I could rate this place less than terrible! I booked a night here for a family trip to the San Diego Zoo. The website made it look like a nice play to stay. SO DECEIVING! We arrived at check in but had to leave and return later so that they could clean our room. There was trash and abandoned vehicles all around the property. The room was disgusting. We had brought our baby who was crawling and after a couple minutes on the floor his knees were black. There were smears on the walls, the paint was flaking, the bathtub wouldn't drain and the nasty water would back up around your feet while showering. I took my kids to the pool which was full of drunk rowdy partiers, acting inappropriately, from a wedding reception that was going on on the property. The walls of the room were very thin, which is typical of many hotels, but this was ridiculous! The people in the room next to us were partying loudly all night. About 1am I heard someone yell "Everyone get out now!". I jumped out of bed to gather my family thinking that it was an emergency only to find that it was the manager confronting the loud partiers. After we all got settled back in bed here comes repeated banging on the door next to us. This times it was the cops removing everyone from the room. At check out I requested a refund but was told I'd have to take it up with the online website that I booked through. I took it up with them and it too them MONTHS to get me my money back because the hotel would not cooperate with them. This place is in NO way the "resort" that they depict. Don't fall for it! This place should be shut down!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.