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“Everything on their website and photos is a lie-HORRIBLE HOTEL” 1 of 5 stars
Review of Mission Valley Resort

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Mission Valley Resort
3.0 of 5 Resort   |   875 Hotel Circle South, San Diego, CA 92108 (Mission Valley / Hotel Circle)   |  
Hotel amenities
Ranked #230 of 269 hotels in San Diego
1 review
2 helpful votes 2 helpful votes
“Everything on their website and photos is a lie-HORRIBLE HOTEL”
1 of 5 stars Reviewed May 9, 2013 via mobile

The rooms look nothing like they do online. I had to get my rooms changes due to the fact that my phone in the room was broken and one of the lamps buzzing and blinking like crazy. Our new room had one light bulb completely off and the beds had hair in the sheets. The toilet also had short hairs on the seat. The rooms have a funky smell and the customer service is pretty bad too. The girl at the front desk hung up on me when I spoke to her and I had to go look for the person who was supposed to bring us our new room keys myself due since they took forever to bring them to us... Super sketchy... This place.is disgusting. . I would never recommend it to anyone.

  • Stayed May 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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Rio de Janeiro, RJ
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 8, 2013

I have travelled California for the last two weeks. I have stayed in hotels and motels near the highroads from Los Angeles to Chula Vista, and it was a very nice hotel i have found. Nice rooms, nice service, nice people! Great restaurant, food is very nice!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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North Hollywood
1 review
4 of 5 stars Reviewed May 5, 2013

All the staff go out of their way to make sure your stay is the best it can be. Nani was fantastic at the front desk and if she wasn't there Monica was every bit as wonderful. The rooms are modest but well maintained and competitively priced. Will stay here again next time we come
Be sure to try the restaurant, food was great.

Beth. L

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Manitou Springs, Colorado, United States
1 review
5 of 5 stars Reviewed May 2, 2013

I've been traveling an average of two times/month for over 20 years for my business. I am always on a budget, and don't like to spend a lot of money on hotels. For the money, this is the best value of any hotel I have ever stayed, bar none. I sometimes bring my kids (ages 5 and 7), and they absolutely love it. I've probably stayed here 10 times in the last couple of years.

There is:

free wifi (not super fast, but acceptable)
an excellent restaurant (and the room service is the same price, with a 15% delivery charge)
a large, well-equipped gym
shuffleboard courts
a great pool/jacuzzi
super friendly and accommodating staff
the rooms are unique (including a variety of suites)
in-room coffee makers (suites have a small kitchen, microwave and fridge)

True, it's an older property. The TVs are small. But my room has always been clean, and the bed comfortable (which is what I care about the most).

If you can afford to spend $200/night on a hotel, don't stay here..there are many nicer options. But if you're looking for an older "resort-style" property for the price of Motel 6, this place is a great bet!

Room Tip: the suites are much bigger, and only a little more money...
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 of 5 stars Reviewed May 1, 2013

For the whole 2 nights and 3 days I stayed there, there were dirty dishes outside my room that never got cleaned up no matter how many times we asked. Asked for towels at 10pm, got them at 12:30am. My room was a smoke free room, when I walked in that's all I can smell. Then we found a cigarette box on the counter. My friends next door to our room, got 2 whole luggage bags stolen. The bathroom wall was peeling. There was a hole on the sheets from some kind of burn, and the next day, they hole was still there. House keeping didn't even change the sheets. Terrible place

  • Stayed April 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mazatlan, Mexico
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 27, 2013

This is not a 'resort', however, it is indeed a nice place. Come with realistic expectations and you will not be disappointed. The grounds are lovely, our room is GREAT - very spacious with a vaulted ceiling and a private balcony overlooking the courtyard. There is a table and chairs out there. The staff - from the folks at the front desk, to the bartender in the lounge, are all very nice and personable. It is a great location close to the freeway, malls and dining. The only negative thing I have to say is that the walls are paper thin and the internet service is extremely SLOW. However, it's free and I guess you get what you pay for. But all things considered, we are VERY pleased with this place and will absolutely stay here again when in San Diego.

Room Tip: Ask for an upstairs room toward the back of the property. It will be away from the freeway and comes...
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 of 5 stars Reviewed April 22, 2013 via mobile

I had read the reviews and was just looking for a cheap, simple room with basic comforts, but this hotel disappointed me time and again. When we entered the room, we had to kill two spiders. The next morning, we found that the coffee machiene didn't work. We asked for a replacement in person at the front desk and twice by phone, and never received one. Finally, we tried the air conditioner which made some attempts to start and failed. I will definately not stay here again.

Was this review helpful? Yes 1
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.

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Additional Information about Mission Valley Resort

Address: 875 Hotel Circle South, San Diego, CA 92108
Location: United States > California > San Diego > Mission Valley / Hotel Circle
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #230 of 269 hotels in San Diego
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mission Valley Resort 3*
Reservation Options:
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Also Known As:
Mission Valley Hotel San Diego
Mission Valley San Diego

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