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“Service very good, sound control lacking” 4 of 5 stars
Review of San Diego Marriott Mission Valley

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San Diego Marriott Mission Valley
4.0 of 5 Hotel   |   8757 Rio San Diego Drive, San Diego, CA 92108 (Mission Valley / Hotel Circle)   |  
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Ranked #74 of 271 Hotels in San Diego
Lafayette, Indiana
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
“Service very good, sound control lacking”
4 of 5 stars Reviewed July 8, 2013

While the service from Marriott employees was very good throughout my stay the rooms have some structural problems that no amount of service can really overcome.

Sound from the hallways comes into the room very loudly. So loud people in the hall = loud sound in your room. The sound proofing between rooms is much better, but you can still hear muffled loud sounds from your surrounding rooms -- but no more than is to be expected in a hotel. Also there is no hand towel rod near the sink so it either takes up real estate on the vanity or you end up hanging it on the bathroom doorknob.

Otherwise my room on the second floor was clean and inviting and a good home base for my San Diego vacation. The bed was very comfortable and the room came with a love seat (which I think pulled out) and a desk.

Like many hotels in this class you will be paying for parking and room wifi. However, there is a self-park option here for a lesser fee. Wifi in the public areas is free.

Room Tip: The upper room numbers (X25) are closer to the ice machine, the lower numbers (X00)closer to the ele...
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  • Stayed July 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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200 reviews from our community

Traveler rating
    89
    81
    23
    5
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
Las Vegas, Nevada
1 review
4 of 5 stars Reviewed July 7, 2013

Our family really enjoyed our stay here. The hotel staff was excellent, we had several requests during our week long stay and they were all met, everyone was so friendly. The property was very clean and comfortable. The pool and nightly smores around the fire were a big hit! The family movie around the pool was a nice touch. The room was comfortable and the beds were exceptional. This was a great hotel for us to base out of to enjoy San Diego. We are already planning to return for our next vacation. The only negative would have to be the parking, 16 dollars a day for self park and if don't drive a smart car or a mini you will not fit in the parking spots. I had to wedge myself in and out of the car door and back out to let the family get in. But, no door dings!

Room Tip: Better views from the balconies on the pool side of the hotel, west side. You can see the sunset and...
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  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rebecca C, Operations Administrative Assistant at San Diego Marriott Mission Valley, responded to this review, July 13, 2013
Thank you for your comments. We are so happy you and your family were able to enjoy some of our great summer leisure activities. We strive for service excellence and it is always great to hear when our guests recognize our staff for their friendly service. We will be taking into consideration your comments and the comments from previous guests regarding the size of our parking spots during our next parking lot renovation.
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Top Contributor
74 reviews 74 reviews
7 hotel reviews
Reviews in 28 cities Reviews in 28 cities
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed July 4, 2013 via mobile

We've stayed at several Marriott properties and this one was equally well maintained and clean. We booke what we thought was a great rate at this property and upon checking in realized that we were going to be incurring some pretty outrageous fees- Breakfast fee: USD 20 per person (approximately)
Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
Self parking fee: USD 16 per day
Valet parking fee: USD 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. (From hotels.com)

We had just left a nearby Hampton Inn that was $10 cheaper per night with free parking, free wifi in the room and free breakfast! Feeling rather ripped off and wishing wed chosen to stay our entire trip at Hampton.

  • Stayed July 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed July 1, 2013

My family and I very much enjoyed our stay for our first trip to San Diego. The room was very nice and clean. The beds were comfortable and the view from our balcony was nice. The staff was great and the hotel grounds were beautiful. The Marriott never lets us down!

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rebecca C, Operations Administrative Assistant at San Diego Marriott Mission Valley, responded to this review, July 5, 2013
Dear Brenda,

Thank you choosing our hotel for your first visit in San Diego. We are happy to hear you and your family enjoyed your stay. We hope you and your family come back and visit us again soon!
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British Columbia
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed June 30, 2013 via mobile

Stayed here with the family doing a California vacation. Landed in orange county and drove a rental car down. We're from canada and have 2 young boys. From the hotel it was a 10 minute drive to Sea world or the zoo and 40 minutes to legoland which was good. Staff and hotel were nice. Very friendly. Very nice grounds and pool area although the pool is 3.5 to 5' deep so not great for little kids. Biggest downfall was everything extra cost money. Free Internet only in the lobby, self serve parking $17 a day ( and the spaces are small! Watch your door dings) Cost for a mini fridge in the room and on and on... So again nice hotel and staff but for our family vacation purpose other than location not sure we' stay here again. Probably a good fit for some!

  • Stayed June 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 29, 2013

Stayed 2 nights at this Marriott hotel, which is centrally located in Mission Valley. It is close to the 8 and near Westfield shopping mall. The staff is friendly and the room was clean; however, the only disappointment inside the room was the actual shower head, which wasn't very powerful. The pool was impressive and there were plenty of areas available to sit and relax. My one suggestion for the this hotel would be to make changes to the parking lot operation. It seems unnecessary to keep a parking attendant there; it would be easier to install an electronic device where guests can tap their key card when going in/out.

Room Tip: Ask for a higher floor that overlooks the pool.
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta Georgia
Top Contributor
85 reviews 85 reviews
54 hotel reviews
Reviews in 49 cities Reviews in 49 cities
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed June 24, 2013

Hotel has recently been remodeled. It's conveniently located to attractions and the Tram. Staff were pleasant and helpful. It's a popular place on the weekend and the hotel was filled to capacity with a lot of kids. If you like kids and want services geared towards them, it's great. They even set up a special dining area for breakfast with small tables and finger foods, away from the regular dining area. This kept the kids occupied (assuming the parents were willing to be corralled there) and away from the other guests. If kids are not what you were looking for, then this is a negative. The pool area was nicely done with circular beds around the pool and plenty of chairs. The water is on the cold side - just makes you paddle fast. The Tram is a short walk out the back door. Get a day pass for $5 which allows you access to busses as well as the tram. Passes are bought at the tram station, although for some reason the machine does not always let you buy a day pass. The front desk will loan you a Compass Card, which you use to load your passes on.

Good
Room was spotless.
Bed comfy
Breakfast buffet was fresh and good. Selection was rather limited, especially Saturday, but it was good enough and the chef makes wonderful omelets. It is extremely pricey, at $20 for the buffet.

Negatives
Concierge room is closed on the weekends (typical for American Marriotts).
Down comforter on the bed is far too hot for the summer.
Nickel and diming on internet service - no guest computer (and Concierge lounge closed) - they have computers you can access for a fee.

  • Stayed June 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about San Diego Marriott Mission Valley

Address: 8757 Rio San Diego Drive, San Diego, CA 92108
Location: United States > California > San Diego > Mission Valley / Hotel Circle
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Luxury Hotel in San Diego
#84 Business Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:4 star — San Diego Marriott Mission Valley 4*
Number of rooms: 350
Official Description (provided by the hotel):
The Marriott San Diego Mission Valley hotel is conveniently located just minutes away from SeaWorld, Qualcomm Stadium, Gaslamp Quarter and Balboa Park. Experience our Mission Valley hotel's unique blend of Spanish accents and tropical landscaping. ... more   less 
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Also Known As:
San Diego Marriott Mission Valley Hotel San Diego

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