When I made the reservations to stay at this hotel, I was excited about the prospects given the location and knowing the beauty of San Diego. What I found is that location does not make a memorable hotel experience. I was so disappointed in the service level of employees, and overall appearance of the rooms that I will most likely never stay at this property again. I travel quite a bit and this hotel fell short on so many levels. The good: gym (better than most hotels), pool, location. The not so good: attitude of employees, service level overall, room condition, lobby crowds at all hours of the day.