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“New Year's Eve” 4 of 5 stars
Review of Manchester Grand Hyatt San Diego

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Manchester Grand Hyatt San Diego
4.0 of 5 Hotel   |   One Market Place, San Diego, CA 92101 (Downtown)   |  
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Ranked #19 of 270 Hotels in San Diego
Certificate of Excellence 2014
GreenLeadersSilver level
Westminster, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“New Year's Eve”
4 of 5 stars Reviewed January 2, 2011

We have always stayed at the Hyatt in Mission Bay and wanted something different so we booked a night at the Manchester Grand Hyatt on New Year's Eve . The hotel was beautiful and our check-in was a breeze. Our room was on the 22nd floor over looking the bay and the USS Midway. We loved it! The view could not have been better. The room decor was a little out-dated. The bathroom had only one towel-- very disappointed. We had to call room service for more. It took our heater almost two hours before it started blowing hot air. We were cold. The room was clean; the carpet was a little run-down with stains here and there, but overall a beautiful hotel. We loved, loved the location. It was close to everything and would stay again.

Breakfast buffet at Lael's is a must. Delicious!

  • Stayed January 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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3,538 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Bay Area, CA
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed January 2, 2011

The location was very convenient, the views wonderful, and the staff attempted to provide excellent service. However, our room was more like those of cheaper Hyatts, not as nice as at other Grand Hyatts we've stayed at. There was one big problem - a very noisy room. We requested a quiet room, but were given a room just below a "hospitality suite" where there were parties or receptions both nights we were there, and whenever anyone moved a bar stool or anything else on its hard floor, it echoed surprisingly loudly in our room, keeping us awake. When the cleaning staff showed up to clean the hospitality suite at about 5:30 in the morning, the noise of moving furniture or carts woke us up again. It never seemed quite worth the effort late at night to get dressed, pack, request another room, and move our things, but we seriously debated it while lying there awake listening to the crashes and bangs from above, waiting for the parties to end. If you're not a heavy sleeper, we strongly recommend you ask for a room that isn't below a "hospitality suite"! Also, the parking garage (for something like $24 a day) had really tiny spaces with many cars over the lines, so parking was difficult and annoying, sometimes with a long slow line of cars waiting to exit.

  • Stayed December 2010, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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San Diego, California
Top Contributor
81 reviews 81 reviews
43 hotel reviews
Reviews in 31 cities Reviews in 31 cities
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed December 31, 2010

I was not impressed with this hotel. Living in San Diego, there was a lot of hype when this was built. The lobby is gorgeous, but the rooms are very average. I was not too impressed and actually expected more than the average hotel room. The shower had very little hot water and the walls between rooms are VERY thin. The location is great by Seaport Village, but I was expecting a nicer hotel than what we got.

  • Stayed December 2010, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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St. Helier, United Kingdom
Top Contributor
91 reviews 91 reviews
62 hotel reviews
Reviews in 46 cities Reviews in 46 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed December 30, 2010

I have stayed at this hotel on many occassions and never have found too much at fault at the hotel. There is one down side and that is even on the 29th floor you get woken quite early by the ever blowing horns of the Amtrak and Coaster trains, along with freight trains, passing directly below the hotel..the rooms probably are double glazed they need to be tripled or more. If you want uninterrupted views of the bay ask for a reaonably high floor and if able request North Tower harbour view. There is good views form the South Tower but are limited due to the twin North Tower adjacent.

  • Stayed December 2010, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Texas
Top Contributor
84 reviews 84 reviews
48 hotel reviews
Reviews in 45 cities Reviews in 45 cities
176 helpful votes 176 helpful votes
3 of 5 stars Reviewed December 28, 2010

I stayed here for 5 nights in November while attending a conference, and overall, I enjoyed my experience. I was in one of the rooms in the tower that has yet to be upgraded, so I believe there were some cleanliness issues. For instance, my bare feet got dirty walking on the carpet (ewwww!) and I saw trash under the cabinet containing the fridge (double ewww). However, the bed and bathroom were clean, and the view of the bay was AMAZING from my 12th floor room. Moreover, the staff were all very friendly, the common areas of the hotel were tasteful and relaxing, and the parking--while waaaayyyyy overpriced--was very convenient. The room service had its high and low points--some dishes were excellent (such as omelets and the cheeseburger), while others were not very good (and the quesadillas were horrible.) I also believe the internet should be free in this day & age, esp. when paying close to $200/night for a room. Despite the issues this giant hotel has, I would definitely stay here again, esp. in an upgraded room, because the locale and views are wonderful.

  • Stayed November 2010, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Fresno
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 21, 2010

I stay at this hotel frequently, as my son is at the VA hospital, but this time, I am really mad. They cleaned my room (apparently) but left all of the dirty room service dishes, left dirty glasses, did not replace them, did not replace the coffee, so no coffee. When I asked the front desk, she said "they don't generally give clean glasses , nor do they give new coffee packets, nor do they take dirty dishes". Hellooo? Is this the Hyatt or not?They gave me clean glasses at the Marriott courtyard. So I called the manager, Sean, and he said , "she didn't know what she was doing, but brushed me off". Also the toilet is running constantly. Fix it!!

  • Stayed December 2010, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Dana Point, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 16, 2010

We drove down to San Diego for the Chargers vs. Chiefs game and really enjoyed our one-night stay. The lobby and entrance are beautiful, and the gym was very nice w/ state-of-the-art machines, a nice view of the bay, and scented refrigerated towels to cool of with.

Our room was on the 30th floor w/ a great view of the Coronado bridge and Mexico in the distance. Spectacular sunrise! The room was clean an nice, and the bathroom was very motel-simple (but it was clean and functional which is all I care about). I would definitely stay in this hotel again!

  • Stayed December 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Manchester Grand Hyatt San Diego

Address: One Market Place, San Diego, CA 92101
Phone Number:
Location: United States > California > San Diego > Downtown , Marina
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in San Diego
#6 Luxury Hotel in San Diego
#10 Green Hotel in San Diego
#49 Family Hotel in San Diego
#54 Business Hotel in San Diego
#56 Romantic Hotel in San Diego
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Manchester Grand Hyatt San Diego 4*
Number of rooms: 1628
Official Description (provided by the hotel):
Under new ownership. The Manchester Grand Hyatt San Diego is the ultimate waterfront urban hotel and spa and tallest waterfront building on the West Coast rising high above magnificent San Diego Bay. Panoramic bay and city views welcome you in all of our 1628 newly renovated guestrooms including 76 suites. A 25,000 sq/ft roof top pool deck overlooks San Diego Bay and has 2-whirl pools, a pool bar, cabanas, fire pit and stage area. The Grand lobby is filled with marble, brass, dark stained woods and several grand paintings all lit naturally by 3 stories of windows, which look out over a massive 5 lane porte cochere giving the guest a sense of arrival not seen outside of Las Vegas. The hotel has two marina-view restaurants, a full service Marilyn Monroe Spa and Salon, a sky lounge, a lobby bar, coffee house, a deli and an upscale lounge/restaurant featuring specialty martinis, mojitos and California cuisine. The hotel has over 130,000 sq/ft of meeting space, featuring a 34,000 sq/ft exhibit hall, a 30,000 & 25,000 sq/ft ballrooms next to each other, a 10,000 sq/ft Jr Ballroom and 41 meeting rooms and 45 conference suites. We hope to welcome you soon! ... more   less 
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Also Known As:
Manchester Grand Hyatt San Diego Hotel San Diego
Hyatt San Diego
San Diego Hyatt
Manchester Hyatt San Diego
Grand Hyatt San Diego

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