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“Wonderful Manchester Grand Hyatt” 5 of 5 stars
Review of Manchester Grand Hyatt San Diego

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Manchester Grand Hyatt San Diego
4.0 of 5 Hotel   |   One Market Place, San Diego, CA 92101 (Downtown)   |  
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Bed & Breakfast for Two
Ranked #26 of 270 Hotels in San Diego
GreenLeadersSilver level
Arcadia, California
Top Contributor
64 reviews 64 reviews
21 hotel reviews
Reviews in 26 cities Reviews in 26 cities
226 helpful votes 226 helpful votes
“Wonderful Manchester Grand Hyatt”
5 of 5 stars Reviewed December 23, 2006

We booked a regular room at the Hyatt (we stayed at the seaport tower, which is the newer building). The rooms are pretty good, but the bedding is a bit old. The views are excellent (midway ship, Seaport village, sea, etc.) and the windows can open too!
The restroom is pretty good, which fresh smelling portico toiletries (Which are very expensive, actually). There are also pictures of the hotel in the bathroom, like before the hotel was built, and after the hotel was built.
There is not much to talk about the guest room, they are just like any other 4/5 star guest room. The coffee maker was broken in one room (coffee couldn't drip while it worked in our other connecting room.
The lobby is expansive and it shows that Manchester Grand Hyatt is truly a spectacular hotel. There are also Victorian paintings, and very good lighting throughout the hotel.
Some interesting things about the hotel is that there are pictures of the owner of the hotel, the Manchesters, at the Harbor tower. It is very cool, with ARMY uniforms, and other wonderful pictures. This hotel is also convenient because of its close proximity to the Convention Center, Coronado, Midway Ship, and other attractions, shopping areas, etc.
Try to bring your car/rent a car to go to other places (such as UCSD, Shopping, etc.) , but the parking rates are pretty expensive at the parking garage.

  • Disliked — Low Floor
  • Tips/Secrets — Book by calling if you are booking 2 rooms, you will get a discount (50%) on the second room
  • Stayed August 2006, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chandler, Arizona
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed December 21, 2006

Despite my status with the Hyatt. There were only 2 impressive things about this hotel. The outside and the lobby. The rest from staff (More trainees than I care to count), to the rooms (Old and significantly outdated - If you like the 70s look then this is a place for you) were terrible. The price is steep and parking is $19/day. I don't mind paying if we are getting 5 star service and quality. We stayed there for 2 nights and were asked to change room after the first because some one else had our room the following night. Checking in at Gold Passport was meaning less. It too us 45 min to check-in with the trainee. Overall, serverely disappointed. I would never stay here again.

  • Liked — The location and view was nice
  • Disliked — Overall hotel experience was horrible
  • Tips/Secrets — Please stay away! If you like to see the view and the lobby you can always walk to the Hyatt and experience it. No need to stay with them
  • Stayed December 2006, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Top Contributor
73 reviews 73 reviews
71 hotel reviews
Reviews in 39 cities Reviews in 39 cities
152 helpful votes 152 helpful votes
3 of 5 stars Reviewed December 20, 2006

I got this hotel from the priceline for 100/night on a day before convention. It was a very busy weekend and seems like everyone was busy preparing for something big thats coming up. However, I was just there to have a relaxing weekend visiting San Diego For the first time. I did alot of the research online (including research here) and noticed there alot of the people refer to stay at a newer tower however people will charge you extra $ since its newer . In my case, I was pretty lucky that the check in guy offered me a complimentary upgrade to the new tower but did not offer me the regency club room since its all gone and he was saying there's not much difference besides the Flat screen TV. The Lobby is HUGE. One of the biggest hotel lobby I have ever seem. It IS pretty connecting 2 towers altogether.

The Room we had was on the 24th floor, facing the ocean and the room size is OK, not big not small but the furniture is a bit WORN. The color of the room makes it seem really old and our biggest complain is the BED. Its to my understanding that Hyatt should be upgraded their mattress by now (as stated in their website). HOWEVER, the bed at this hotel was NOT upgraded. It is those mattress withOUT pillowtop, bad linen and the floral top bedspread (God I HATE this kind of bed, I have to give credits for Hilton Hotel for having such a wonderful bed which makes me doesn't want to wake up in the morning). And btw, their pillow is PRETTY flat too, like those u will get at the coach class flight. The shower room is just SO SO but I like their white ginger collection, they smells just right.

The parking is easy with in&out previliages, the staffs are generally friendly but they certainly look understaffed and the staffs do complain about the lack of manpower in the hotel.

The concerige recommended the "Fish Market" too. IT is a short walk from the hotel and it got a nice view of the bay, but the food is so so. I am from Orange County and for the price, I think u can find a better quality seafood (and more variety) at Market Broiler (in the Block of Orange), just to get u an idea how their seafood quality r like. However, the real Perk for this hotel is their buffet. They offered Friday night seafood and Sat BBQ and Sun Brunch. Whereas Sunday brunch is my favorite. They have the BEST oysters I had in buffets (Even better than those vegas buffet). They serve the TRUE restaurant quality seafood (go there if u eat tons of food and picky as I am). I think its better value to eat here than eating sunday brunch on the Hotel Del Mar on the Corona Island. THey aren't as all that as they seem. Being a historic hotel can not justify everything (esp the QUALITY, and their bathroom STINKS!!). Good Job for Hyatt for this part!

They have a lovely jacuzzi and tennis court on 5th floor? Everyone should try that out. and I really, really hope that Hyatt would make an effort to listen to their customer's complain b/c my friend whom stayed at the Hyatt 2 wks ago (in vancouver) had problem with hsi rooms but management NEVER responded ever since. It seems like a common problem among the hyatt chain hotels.

I was hoping to stay at Omnis but I had to stay where priceline would take me. I still had great experiences neverless, just that next time, I hope I can get to stay at other hotels but would come back for the great seafood buffet (and their desserts are GREAT too)!

  • Liked — Buffet
  • Disliked — The Bed is so HARD to sleep with, feels like motel 6 mattress
  • Tips/Secrets — try to ask for a complimentary upgrade to the new tower with the view, its awesome!
  • Stayed August 2006, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed December 19, 2006

I stayed at the Manchester Grand Hyatt in early November. I went for a conference but I took my mom as well since she had never been to San Diego. The hotel was great. VERY centrally located and right on the water. There are two towers and we were able to see the bay and the mountains from our window. Our window opened which was great. The hotel also offers complimentary compact refrigerators so call the front desk and get one to keep all your bottled water cool or for snacks. The one thing I will say about our room is that it wasn't very soundproof. I could hear doors slamming at night (there were kids on our floor) and people talking. The fitness center was very nice but you had to be a member of the Hyatt Gold Passport Club if you wanted to workout for free so sign up (the membership is free and you can sign up online)! The pool was awesome although we didn't pack our suits and it was too cold two of the days we were there. The jacuzzis did seem very popular. The hotel was located behind Seaport Village which was rather touristy but had some unique little shops. The hotel is also close to the Gaslamp District which has many restaurants to choose from within a couple of blocks radius. I would never encourage anyone to walk around a strange city by themselves but I will say that I felt extremely safe in the area around our hotel. Across the street towards the downtown area was actually very residential (lots of condos and townhouses) and then a few blocks down more commercial (shopping, restaurants, etc). I would definitely consider staying there again for a vacation.

  • Liked — Location
  • Disliked — Loud hallways
  • Tips/Secrets — Join Hyatt Gold Passport Club and get the complimentary fridge!
  • Stayed November 2006, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 21, 2006

Like almost everyone else, I suppose, I was there for a conference. This hotel has expanded significantly in the past few years, corresponding to growth in the San Diego convention business, and it is <BIG>. Public rooms and facilities are pretty nice -- well equipped and maintained. My sleeping room, in the original tower, was satisfactory, but hardly distinguished. Carpet was stained in a couple of places, towels seemed a bit worn, and the whole thing was just a little worn. It was what one would anticipate if the hotel were operating on a basis of not expecting to see the customer again anytime soon. That said, from a meeting perspective, it worked like a well-oiled machine. So, if a little soulless, at least, unlike others, the trains ran on time.

Downside to restaurant was that breakfast appeared to be entirely self-service buffet, and there was a 20 minute wait for a table, even though many tables were seen open throughout the room. In that regard, it was not conducive to doing business.

Those comments notwithstanding, cast your eye to the harbor and the water and just take in the view. It makes up for a lot!

Would I stay there again? Probably. No better or worse than the neighboring Marriott. But they could do better.

  • Liked — location and views
  • Disliked — room upkeep
  • Tips/Secrets — don't bother with valet parking
  • Stayed November 2006, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed November 15, 2006

This hotel is located near the harbour in San Diego close to lots of great restaurants. The pool was lovely. The rooms are clean with a nice view. We had 2 double beds but the room was too small for 2 adults and 2 young kids. Better option of price permits is interconnecting rooms.

  • Liked — Great location
  • Disliked — Small rooms
  • Stayed March 2006, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 15, 2006

Just wanted to give my $0.02. Not much different than the rest. I would not pay a dime over $100 for this hotel. The lobby is gorgeous, and restaurants and bars were great. But the rooms were a tad bit more spruced up than a cheap-o hotel. The only thing "Grand" about this Hyatt is it's size. The rooms are small and carpet/beds/restroom are seriously pathetic for a 4-star mind you. Oh....and Mr. Manchester (Manchester Grand Hyatt) has every hallway in the lobby covered with pictures of himself. That is just lame....obviously cares more about his self image than the numberous customer complaints about this hotel.

I can't think of a single hotel I've ever stayed at when the owner had pictures of himself everywhere. LAME

FYI: Self Parking $19 Night / Valet $20 Night

  • Liked — Lobby/Bar/Restaurant
  • Disliked — Rooms
  • Tips/Secrets — Yea, Stay next door at one of the other hotels.
  • Stayed November 2006, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Manchester Grand Hyatt San Diego

Address: One Market Place, San Diego, CA 92101
Phone Number:
Location: United States > California > San Diego > Downtown , Marina
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in San Diego
#7 Luxury Hotel in San Diego
#11 Green Hotel in San Diego
#49 Family Hotel in San Diego
#53 Business Hotel in San Diego
#54 Romantic Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Manchester Grand Hyatt San Diego 4*
Number of rooms: 1600
Official Description (provided by the hotel):
Under new ownership. The Manchester Grand Hyatt San Diego is the ultimate waterfront urban hotel and spa and largest waterfront building on the West Coast rising high on the magnificent San Diego Bay. Panoramic bay and city views welcome you in all of our 1628 newly renovated guestrooms including 76 suites. A 25,000 sq/ft roof top pool deck overlooks San Diego Bay and has 2-whirl pools, a pool bar, cabanas, fire pit and stage area. The Grand lobby is filled with marble, brass, dark stained woods and several grand paintings all lit naturally by 3 stories of windows, which look out over a massive 5 lane porte cochere giving the guest a sense of arrival not seen outside of Las Vegas. The hotel has two marina-view restaurants, a full service Kin Spa, a sky lounge, a lobby bar, coffee house, a deli and a new upscale lounge/restaurant featuring specialty martinis, mojitos and California cuisine. The hotel has 125,000 sq/ft of meeting space, featuring a 34,000 sq/ft exhibit hall, a 30,000 & 25,000 sq/ft ballrooms next to each other, a 10,000 sq/ft Jr Ballroom and 41 meeting rooms and 45 conference suites. ... more   less 
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Also Known As:
Manchester Grand Hyatt San Diego Hotel San Diego
Hyatt San Diego
San Diego Hyatt
Manchester Hyatt San Diego
Grand Hyatt San Diego

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