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“Great Location with Fantastic Views” 4 of 5 stars
Review of Manchester Grand Hyatt San Diego

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Manchester Grand Hyatt San Diego
4.0 of 5 Hotel   |   One Market Place, San Diego, CA 92101 (Downtown)   |  
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Ranked #19 of 273 Hotels in San Diego
Certificate of Excellence
GreenLeadersSilver level
New Jersey
Level Contributor
150 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“Great Location with Fantastic Views”
4 of 5 stars Reviewed August 22, 2014

I've enjoyed my stay(s) at the Grand Hyatt San Diego - an excellent location not far from the business district but more importantly, right alongside the water, next to Seaport Village and within easy walking distance to the many impressive restaurants in the Gaslight District. A nice pool, a beautiful lobby and a top floor lounge with killer views for late night cocktails.

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand_Hyatt_SD, Guest Relations Manager at Manchester Grand Hyatt San Diego, responded to this review, August 26, 2014
Your review and the fact that you are a return guest is so important to us. Thank you for choosing to stay with us again and again. You are the reason we are in business - you are helping us be the #1 hotel here in San Diego, we couldn't do it without you. We look forward to welcoming you back soon. Until then..
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4,353 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,087)
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English first
Elk Grove, CA
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 22, 2014

I planned a surprise trip to SD for my husband's birthday. The hotel I choose is always my first priority and I tend to book based on reviews online (hence the reason I write this review). I booked this mini vacation through Southwest.com (it included flight, car, hotel). I noticed days before we left that Southwest had booked a premium double bed room. I called the hotel and spoke with Molly. She was amazing and changed our room to a king bed. Once we arrived, I was taken back by how "grand" the lobby was! We check in with two young ladies at the front desk. They immediately say happy birthday to my husband :-) and said that Molly made sure we had the best room in the house. They weren't kidding! I have never seen such an amazing view! We overlooked the entire harbor! This hotel was very clean, staff was super accommodating, and the location was very convenient! Really was a walk away from everything!
I do have one con I have to mention: the bathroom. For as grand as this hotel/and room was, the bathroom was very basic and the tub couldn't fit a small woman in it comfortable.
Overall, this hotel and the staff help make my birthday surprise so special for my husband! Thanks!!

Room Tip: Higher level in the Seaport Tower facing the marina
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand_Hyatt_SD, Guest Relations Manager at Manchester Grand Hyatt San Diego, responded to this review, August 26, 2014
Happy birthday indeed! We are so glad we could share in this special moment with you and your husband. Your comment about the bathtub is duly noted. Molly is so amazing at what she does and we're happy she was able to do something extra special for you and your husband. Happy birthday, to him. And thank you so much for staying with us. Until we meet again..
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Petaluma, California
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 21, 2014

I have nothing but good things to say about the Manchester Grand Hyatt. Beautiful location, close to everything. Beautiful views, nice restaurants, beautiful rooms, nice pool. Everyone from the bell desk, reservations, maid service, was so friendly and anxious to help. Chris who took our bags up to our room was so great at giving suggestions of where we should eat, and go visit. Took his advice and had an awesome meal at Puesto, Yum! Rooms are clean, nice decor, comfortable beds. You definitely get what you pay for. I would love to stay here again.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand_Hyatt_SD, Guest Relations Manager at Manchester Grand Hyatt San Diego, responded to this review, August 26, 2014
Thank you for your review. We are so pleased you enjoyed your time here. We've posted your comments in our back hallways so our associates can see that their efforts are leaving a lasting impression with valued guests like you. Thank you for choosing Hyatt - we look forward to welcoming you back soon.
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San Diego, California
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 21, 2014

The people at the check-in desk were very friendly and made sure that we knew that we could leave our car in their parking lot until 3:00 as we were shopping at Seaport Village. thank you for that info :)

  • Stayed August 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hyatt Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Torrance, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 21, 2014

This is a very comfortable hotel that is located at Seaport Village, which is very convenient for tourist type activities. There are great views of the North San Diego Bay, Coronado Island, and beyond from the pool deck, and the room I stayed in. The staff was friendly and efficient, and the food was great.

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand_Hyatt_SD, Guest Relations Manager at Manchester Grand Hyatt San Diego, responded to this review, August 26, 2014
Randolph,

Thank you so much for choosing to stay with us here at the Grand. You, our valued guest, mean so much to everyone here at the hotel and we are so happy you enjoyed your stay. We look forward to welcoming you back soon!
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Swampscott, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 21, 2014

The staff in this hotel take their tasks seriously. Courtesy and dedication should be in their name tags. I cannot mention a single flaw during my stay (except the overload with the elevators) There were a couple of conventions and the one I attended had 2700 participants therefore; the elevator part is understandable

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand_Hyatt_SD, Guest Relations Manager at Manchester Grand Hyatt San Diego, responded to this review, August 26, 2014
Lizete,

Thank you so much for your kind words. Seeing that we've made you happy and that each and every one of our associates impressed positively upon you means the world to us. You are 100% accurate about our elevators, being a 1,628 room hotel, we have quite a bit of traffic coming in and out of the elevators which can slow them down some due to all the floor requests, but what's refreshing about your review is your understanding of this matter. We wish there were alternate methods (besides stairs, which are not practical for higher floors) to get guests to their desired destinations during these peak times, but typically the elevators do move very quickly. We're sorry you experienced wait times with them. We are so glad you enjoyed your stay and look forward to welcoming you back again soon. Thank you.
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Las Vegas, United States
1 review
5 of 5 stars Reviewed August 21, 2014

High end and spotless. Priced better than expected. Staff were great. Close to everything to keep you busy for days. Hotel has the feel of a $500 per night hotel. Very grand. Beds were very comfortable. Sign in room listed what the hotel would provide upon request at no cost and also what items would be provided at a cost. Garage was easy to get in and out of. I plan to com back next year.

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeNea C, Customer Service Team at Manchester Grand Hyatt San Diego, responded to this review, November 5, 2014
Thank you, Jennifer. We are pleased to hear you enjoyed staying with this past August. We do our very best to be as accommodating as possible for our guests and we are glad you appreciated that. Thank you again for your wonderful review and we look forward to welcoming you back soon.
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Additional Information about Manchester Grand Hyatt San Diego

Address: One Market Place, San Diego, CA 92101
Phone Number:
Location: United States > California > San Diego > Downtown , Marina
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in San Diego
#7 Luxury Hotel in San Diego
#12 Green Hotel in San Diego
#49 Family Hotel in San Diego
#53 Romantic Hotel in San Diego
#54 Business Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Manchester Grand Hyatt San Diego 4*
Number of rooms: 1628
Official Description (provided by the hotel):
Under new ownership. The Manchester Grand Hyatt San Diego is the ultimate waterfront urban hotel and spa and tallest waterfront building on the West Coast rising high above magnificent San Diego Bay. Panoramic bay and city views welcome you in all of our 1628 newly renovated guestrooms including 76 suites. A 25,000 sq/ft roof top pool deck overlooks San Diego Bay and has 2-whirl pools, a pool bar, cabanas, fire pit and stage area. The Grand lobby is filled with marble, brass, dark stained woods and several grand paintings all lit naturally by 3 stories of windows, which look out over a massive 5 lane porte cochere giving the guest a sense of arrival not seen outside of Las Vegas. The hotel has two marina-view restaurants, a full service Marilyn Monroe Spa and Salon, a sky lounge, a lobby bar, coffee house, a deli and an upscale lounge/restaurant featuring specialty martinis, mojitos and California cuisine. The hotel has over 130,000 sq/ft of meeting space, featuring a 34,000 sq/ft exhibit hall, a 30,000 & 25,000 sq/ft ballrooms next to each other, a 10,000 sq/ft Jr Ballroom and 41 meeting rooms and 45 conference suites. We hope to welcome you soon! ... more   less 
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Also Known As:
Manchester Grand Hyatt San Diego Hotel San Diego
Hyatt San Diego
San Diego Hyatt
Manchester Hyatt San Diego
Grand Hyatt San Diego

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