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“Comfortable beds!” 4 of 5 stars
Review of Holiday Inn Express San Diego N - Rancho Bernardo

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Holiday Inn Express San Diego N - Rancho Bernardo
3.0 of 5 Hotel   |   17065 W. Bernardo Dr., San Diego, CA 92127 (Formerly Holiday Inn San Diego-Rancho Bernardo)   |  
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Ranked #148 of 269 hotels in San Diego
GreenLeadersBronze level
Top Contributor
54 reviews 54 reviews
23 hotel reviews
Reviews in 26 cities Reviews in 26 cities
22 helpful votes 22 helpful votes
“Comfortable beds!”
4 of 5 stars Reviewed June 23, 2013

We stayed here for one night for a quick visit. This location is convenient for anyone who does not want to pay the price of staying in La Jolla or San Diego. It's only 15-20 mins to La Jolla and about 35-40 mins south to San Diego or north to plenty of surrounding casinos. The hot breakfast was a nice free addition also. There is a small pool and jacuzzi outside. The front desk service was fast and friendly. If you want shopping, there is a Westfield Mall in Escondido a few exits north on the 15 fwy. This is a bedroom community so restaurants tend to close around 9pm.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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85 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Dallas, Texas
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 3, 2013

We stayed here on a Name Your Own Price last minute stay, but I would book this hotel again at normal rates.

Pros
-- Quiet location despite proximity to I-15.
-- Easy access to freeways
-- Great breakfast
-- Rooms are clean, comfortable and welcoming
-- Front desk staff was friendly and efficient

Cons (only 1)
-- My shower was lukewarm, but I am sure this was an anomoly

Don't hesitate to stay here. It's not a 4 or 5 star hotel, but for a 3 star hotel it is fantastic.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 24, 2013 via mobile

This hotel has 2 buildings and an underground garage. It has a pool and a patio. They also offer a full hot breakfast. The staff is extremely friendly and make you feel welcomed. The beds are older and too hard for my liking.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
Top Contributor
63 reviews 63 reviews
21 hotel reviews
Reviews in 30 cities Reviews in 30 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed May 21, 2013

Central location to everything San Diego and Escondido this is a great place with perfect staff to help you out with whatever you need. Nice pool/hot tub, clean rooms, new with great breakfast on site free! Elephant Bar within walking distance is great food. Close to freeway and gas. Say hi to James at front counter, he will take care of you. All staff was great to work with.

Room Tip: All were good you will hear the freeway when outside but rooms are good.
See more room tips
Green Features: They do their part. Light bulbs, wont change towels if on rack, just make up bed if you want.
  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 21, 2013

Good location breakfast was great pool water not to warm enough. It was close to Safari park and near other attractions. We had small fridge so we kept sodas and waters cool.Their is an Elephant bar restaurant next door food not very good.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle H, General Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review, July 16, 2013
Thank you for your review. We have a variety of restaurants close to us, so the next time you come to stay with us just ask the Front Desk team for a list of restaurants and they can make some good recommendations! We look forward to having you back as our guest soon!
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USA
Top Contributor
99 reviews 99 reviews
18 hotel reviews
Reviews in 44 cities Reviews in 44 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed May 17, 2013

We totally enjoyed our stay at this Holiday Inn Express. From the greeting at the front desk to the checkout, we enjoyed cordial, professional employees who were very helpful with local information. Our room was comfortable and clean. My only negative was that the toilet paper was inconvenient to access as it was behind the toilet and therefore out of easy reach (I am healing from a broken left arm). While we did not use the outdoor pool on premises, it looked great. We enjoyed the breakfast buffet that is included; standard fare for this type of offering. After a fun day at San Diego Zoo Safari Park (10 minutes away), we enjoyed a delivered pizza on the separate patio by the annex building. We chose to park in the underground area, which kept the car cool. We've noticed some negative comments posted about this location and were very pleased to see that the General Manager, Danielle, was quick to respond and invite past guests to contact her directly. That just made us feel better and ignore the folks who didn't have as nice of a stay as we did! We wouldn't hesitate to return to this location.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle H, General Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review, July 16, 2013
I am glad to hear you gave us a shot and enjoyed your stay! We look forward to having you as our guest again soon! Thank you for taking the time to write your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
oxnard
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 7, 2013

staff here is awesome and very helpfull, however the hotel is showing sogms of poor upkeep, example doors do not close properly, old single pane windows, gouges and cracks in tub.
The staff makes up for the lack of upkeep. However I would go up the road for a cleaner place

Room Tip: you get what you pay for, its turning into a cheap dive
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review, May 28, 2013
Dear bob l,

Thank you for your review. I am happy you found our hotel staff commendable. I am sorry to hear that we failed to meet your expectation due to the condition of the property and room. It is our goal to provide the highest level of products and service. Comments such as yours permit us to target areas of concern and take the necessary steps to remedy the situation.

We hope that the next time you come through, you give us another chance to provide you with a better experience.

Sincerely,

Zelyn N
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express San Diego N - Rancho Bernardo

Address: 17065 W. Bernardo Dr., San Diego, CA 92127 (Formerly Holiday Inn San Diego-Rancho Bernardo)
Phone Number:
Location: United States > California > San Diego
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#36 Green Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express San Diego N - Rancho Bernardo 3*
Official Description (provided by the hotel):
The Holiday Inn San Diego-Rancho Bernardo is nestled in a beautiful valley surrounded by majestic hills, and is recognized for its golf courses and wineries.Rooms available for local tournaments: San Diego Open, NJB Tournament, PQ Premier, Triple Crown, & Hotspurs.The hotel offers many amenities for the business and vacation traveler at affordable prices. Our exclusively designed rooms and facilities include a host of functional features: convenient location, spacious and business-friendly guest rooms, free wireless high-speed Internet, complimentary hotel shuttle to offices within 5 miles Mon-Fri, complimentary business center services, full service Elephant Bar & Restaurant and Lounge, room service, hot breakfast buffet daily, complimentary parking, complimentary fitness center, same day valet/laundry service, outdoor heated pool and spa, in room coffee makers, two-line phones, large work stations, refrigerators and microwaves in all rooms. We are the closest full service hotel to the San Diego Wild Animal Park in the area. Local companies include: Hewlett-Packard, Sony, General Atomics, Lockheed Martin, SAIC, Northrop Grumman, Raytheon, NCR, BAE Systems, Pulse Engineering, Masco, Caterpillar/Hawthorne Machinery, Laserink, Cymer, Kodak, Zarlink Semiconductors, & Sumitomo Electric Inc. ... more   less 
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Also Known As:
Holiday Inn San Diego-Rancho Bernardo Hotel San Diego
San Diego Holiday Inn

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