We were traveling with our dog so we were unfortunately placed on the bottom floor when I was planning on asking to pay for an upgrade to a suite with a nice view. Our room was convenient and right next to the back door closest to the doggy area of the parking lot. It was upsetting we couldn't hang out on our patio cuz out dog could wonder to the neighbors patio PLUS there were cobwebs everywhere intertwined with the vines along the ground. During our stay we had to kill 3 spiders that somehow got into our room!
Being in the hospitality industry, ultimately things about the room did not bother me as much as the customer service. In the room the book said that room service was until 11pm after the restaurant closed at 10. I never saw the restaurant seating open. We were forced to sit at the bar. The food was ok the first time and was still able to order from the restaurant menu. The second time we went at 9 they said the restaurant closed at 8 and that we couldn't order the food. I couldn't even get a side of fries with my drink. I was really annoyed on that Saturday night.
The location of the hotel was difficult. There are no convenience stores or quick food places within 10 min and we always had to take the highway almost anywhere. The only upside for us is that it was easy for our small dog. I don't think I would stay here again for how much money I put in.
- Official Description (provided by the hotel):
- San Diego Hotel Offers a Tropical Oasis Welcome to the San Diego Crowne Plaza Hotel located in the heart of Mission Valley. Our affordable luxury hotel is just minutes from the San Diego International Airport (SAN)and near many of Southern California's most popular attractions. Families lodging at our choice San Diego hotel can enjoy convenient access to many of California's best attractions, including the world-renowned San Diego Zoo, Balboa Park, Sea World and the gorgeous Pacific Ocean beaches. Our upscale hotel in San Diego, CA provides business travelers with quick access to many area businesses, such as the San Diego University of Integrative Studies, the University of San Diego, the UCSD Medical Center and the Scripps Mercy Hospital. Guests lodging at our luxurious San Diego accommodations can take advantage of our hotel's premium meeting facilities. With 26,000 square feet of flexible meeting space, endless room style arrangements and catering services available, our San Diego hotel can accommodate meetings and events of all sizes and types. During your stay at our hotel near the San Diego Zoo, you can relax in a tropical paradise. Lounge by the outdoor pool while listening to the soothing sounds of the outdoor waterfall, or enjoy fresh sushi at the Islands Sushi & Pupu Bar. Book your reservation today and see why our Crowne Plaza is among the finest San Diego hotels. ... more less
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- Also Known As:
- Crowne Plaza Mission Valley
- Crowne Plaza San Diego