We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great rooms, crowded breakfast” 4 of 5 stars
Review of Embassy Suites San Diego - La Jolla

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Embassy Suites San Diego - La Jolla to your Saves list
Embassy Suites San Diego - La Jolla
3.5 of 5 Hotel   |   4550 La Jolla Village Drive, San Diego, CA 92122   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Weekend Rates From $139
Ranked #76 of 270 Hotels in San Diego
Certificate of Excellence 2014
GreenLeadersSilver level
Orange County, CA
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
18 helpful votes 18 helpful votes
“Great rooms, crowded breakfast”
4 of 5 stars Reviewed April 10, 2007

Great Rooms!
* Rooms are large and newly remodeled. They just finished remodeling all the rooms in March. Decor was contemporary and classy, using dark wood. The rooms include a wet bar, microwave and fridge.
* New large flat panel TVs (42"?) in living room; regular (though large) TV in bedroom.
* We were told that they improved the sound-proof quality of the rooms, which I believe is true because we didn't hear a peep from anyone else's room.

Breakfast Buffet was chaotic:
* The breakfast area was too small for the number of guests in the hotel. It was a nightmare trying to get food. The line for the omelets stretched 15 people long. There seemed to be lines for everything and such tight quarters that people were constantly trying to get by you with trays of food. The food was just so-so. Good pancakes, though. Limp french toast, bland scrambled eggs, overcooked omelets, good crispy bacon. Potatoes consisted of nuggets of deep fried "tater-tot" things.
* They serve Starbucks coffee in the coffee urns, but it tasted burnt most of the time.
* They were frequently out of things like clean silverware, plates, bowls, milk, fruit.
* Now Embassy is going to remodel all of the common areas in May 2007. They may fix this whole breakfast situation by making the area more expansive and efficient. I wouldn't go during construction, though.

5:00pm Snack Hour was kind of fun:
* They only serve potato chips, tortilla chips, pretzels, and salsa.
* However, they serve shirley temples for the kids and any alcoholic drink for the parents (including, for me, a Midori Sour). Coffee and tea also included.

Indoor swimming pool was good and bad:
* It was nice having an INDOOR pool since it was 62 degrees outside. Pool was clean and well-kept.
* However, pool was small and extremely noisy. Tons of kids running around, screaming, making canonballs, splashing. My 2-year-old and I stayed near the stairs and we made do. I'm glad they had the pool because my son loved it; but I just wish for my own sanity that it was bigger so that the kids would be spread out more.
* I did appreciate the fact that the pool is right near the elevators so that you wouldn't have to traipse through the lobby in your robe and swimming suit.

Front desk people and concierge were really helpful and just plain nice. They got a crib into our room in record time. When we called to ask why the heater was only blowing cool air, they offered to send someone up right away. When we explained that our son was already asleep and therefore we didn't want a repairman to come and wake him up, they promised he would be very quiet. I thought that was cute. We still didn't take them up on the offer that night, but he showed up the next morning anyway, which was kind of nice.

Overall, I really enjoyed staying here but would go somewhere else for breakfast.

  • Liked — Gorgeous rooms
  • Disliked — Breakfast buffet was a zoo.
  • Stayed April 2007, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

883 reviews from our community

Traveler rating
    373
    324
    125
    48
    13
See reviews for
388
145
28
225
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Ridgecrest, California
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 1, 2007

My husband and I stayed here March 26-28 for a business meeting he had in the Miramar area.

The room was very well appointed, comfortable, and the staff was wonderful. The parking however, sucks. $17 a day, though it includes in and out privileges. The garage is so narrow it only allows one car
on the path at any time, and if there are 2 SUV's parked at an angle against each other, you may well be unable to get past them. There were always plenty of spots available, but there is no handicap access to the top 2 floors.

The breakfast (complementary) area was extremely packed, but was really quality food, hot, cleaned often, and attended well. The morning staff truly excelled.

There were 3 busses of soccer and lacrosse high school students that arrived on Thursday night, making the pool, breakfast area, and lobby
pretty much unpleasant for anyone over 18, and the elevators were apparently, play things. Not a whole lot the hotel staff could have done other then the way it was handled (pulling kids off elevators, doing an excellent job with the breakfast even with the cramped conditions, etc.).

The lukewarm water was unpleasant on Friday, but Saturday it heated well, after a few moments.

University Towne Center (UTC) is right across the street, and was a wonderful day trip for me while my husband completed his meetings.

La Jolla Shores was a mere 10 minutes away, and the concierge was wonderful in getting directions and information about the goings on there.

Overall, an excellent stay that I would recommend to anyone, especially business travelers taking along a companion, as there's much to do, and it's easily connected to the San Diego Metro system through busses.

The lobby is really relaxing, and the setup was truly wonderful!

  • Liked — Complementary breakfast, lobby area
  • Disliked — The entire parking situation including no elevator
  • Stayed March 2007, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suburban Area of Chicago, IL
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 29, 2007

I initially had some concerns that the remodeling might still be underway during my stay, but upon arriving, I found everything to be very fresh and immaculate! The executive suite was newly remodeled, and I loved the layout, furniture, fixtures, and everything else. It truly is comfortable and relaxing! The flat screen TV in the living room was a nice surprise, and the bed was so comfortable that I actually felt I was asleep at home.

Since I always got downstairs on the early side (due to normally being 2 hours ahead by living in the central time zone), I really enjoyed the breakfast, and was able to find lots of fresh selections and plenty of tables available. It does crowd up considerably if you choose to go later, though!

The pool was very nice, but in all fairness, some of the parents really overindulged in letting their small children run wild! I can well understand the enthusiasm of being on vacation and having as much fun as possible, but I wouldn't want to think that anyone would get hurt as a result of kids running around on wet pavement or jumping into the pool almost on top of someone else (it almost happened to me!), etc. Perhaps the hotel should consider setting an hour or two aside for adults to swim, while children could do something elsefor fun.

  • Liked — Everything was very nice looking, clean, and comfortable
  • Disliked — When the central phone system went down on a Saturday and stayed down until Sunday!
  • Stayed March 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 27, 2007

Stayed in a "business suite" here for a week that had a desk type piece of furniture but no chair and a TV on it so it was not usable as a desk. No wet bar and no table/chairs and their website advertises that every suite has this, High Speed Internet was only wireless and the only place I could get a usable signal was sitting on the floor near the door. Parking is $17/day and the garage has 1 driving lane for up and down traffic and it fills up quick so you may or may not park there even though you paid for it. Plus when you get to the top it is still 1 car wide so you have to back down 3 levels all while stopping the traffic coming up, telling them there is no parking and then telling them they have to back up as well. I will not be going back here.

Stayed March 2007
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin
Senior Contributor
37 reviews 37 reviews
33 hotel reviews
Reviews in 26 cities Reviews in 26 cities
108 helpful votes 108 helpful votes
2 of 5 stars Reviewed March 22, 2007

Good points:

- very clean and well furnished
- friendly staff
- nice beds

Problematic for Business Travelers

1) No speaker phone in room. Very annoying if
your business is global and requires extensive
late night conference calls. Inexcusable for
such an expensive Hilton property.

2) Mobbed Breakfast Area. This property clearly
markets aggressively to get huge families on
vacation from Latin America. Makes the breakfast
area hopelessly unusable. 30 minute waits for
everything. Even worse, there is no nearby substitute
restaurant (a solution I have used at other Embassy Suites)

3) No hot water circulation system. Not a business
travel problem, but inexcusable for such a premium
property. Have to wait 5-10 min for the hot water to warm
up all the pipes between the basement and the top
floor before you can take a shower. Premium properties
worldwide usually have a system that constantly
circulates hot water on each floor to avoid this lag.

4) Inept laundry service. Was 2 hours late. But they also
forgot to charge me for it.

5) Expensive and clumsy parking system. Garage is
reasonably nice, but they want $17/day for it and
they have to fumble around with your room number
every time you drive in and out. And they also have
trouble keeping track of your charges which requires
multiple visits to the front desk to correct their
cooridination problems.

6) Slow room cleaning. Rooms still not serviced at 4PM
on some days.

7) Sealed Windows. Again, not a business travel problem,
but I hate hotels that won't let you get fresh outside
air into the room... particularly frustrating when you
are near the ocean and can't enjoy the offshore ocean
breeze in your room.

  • Stayed February 2007, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Altadena
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 19, 2007

This Embassy was a great place to stay for a combination business and pleasure trip. Just finishing up their 10 million dollar redo made me feel like I was in a brand new hotel. We were on the 7th floor and the suite was perfect. It was quiet at night so we slept well. Overall just very comfortable. An early cooked to order breakfast was available (included in room rate) along with many items to just pick up and run. There is a nice mall across the street and kept me busy while my husband attended a seminar a few miles away. Nice restaurants in the area, but most are off the main street so ask or know where you are heading--you will have a hard time if you just try to find something while driving around. This hotel attracts business clients during the week but there were many families staying over the weekend. I would definately return to this establishment next time I need to come to San Diego!

  • Liked — Suite accomodations with hot breakfast
  • Disliked — Had to pay for parking
  • Stayed March 2007, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
Reviews in 17 cities Reviews in 17 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed March 19, 2007

I have stayed here at least 15 to 20 times now and have always been satisfied with the hotel, the parking is a little hard but the stay is worth it. They did a fantastic job with remodeling the rooms. The flat screen T.V.s, modern furniture, awesome bed and pillows that I promise you will have no trouble resting your head on. The breakfast is fast, hot and made to order. I have had dinner inside the hotel many nights and it was excellant each time. The rooms are quite, spacious and the newly redecorated bathrooms are equally beautiful. Great buy for the money and you can't beat the short walk to PF Changs!

  • Liked — The bed, pillows, quite rooms, nice suites.
  • Disliked — The parking is horrible in the parking garage, it needs an elevator. Anyone in a wheelchair would have a hard time.
  • Stayed February 2007, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Embassy Suites San Diego - La Jolla? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites San Diego - La Jolla

Address: 4550 La Jolla Village Drive, San Diego, CA 92122
Phone Number:
Location: United States > California > San Diego
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Green Hotel in San Diego
#38 Business Hotel in San Diego
#39 Romantic Hotel in San Diego
#51 Family Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites San Diego - La Jolla 3.5*
Number of rooms: 340
Official Description (provided by the hotel):
Located just minutes from the beautiful beaches of La Jolla, CA, the Embassy Suites San Diego - La Jolla offers unparalleled comfort for business and leisure travelers. Hotel guests enjoy spacious suite accommodations, complimentary cooked-to-order breakfast, and refreshments with light snacks at the complimentary Evening Reception. The hotel's 340 suites are 100% non-smoking and feature a private bedroom, living room with sofa bed, two HDTVs, MP3 player/clock radio, workspace with ergonomic desk chair, and Internet connection availability. Additional on-site amenities include meeting and event space, business center, fitness center, dry sauna, and indoor pool. Dine easily with room service or at one of the on-site restaurants, P.F. Chang's China Bistro or Indulge Restaurant and Lounge. Ideal for business travelers, this La Jolla hotel is conveniently located near the offices of Ernst & Young, IBM, and Pfizer. Leisure guests enjoy close proximity to La Jolla beaches, the San Diego Zoo, Legoland California, Torrey Pines Golf Course, and Westfield UTC. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Cheap Tickets, HotelTravel.com, Priceline, Hilton Hotels, BookIt.com, TripOnline SA, Hotels.com and getaroom.com so you can book your Embassy Suites San Diego - La Jolla reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites San Diego - La Jolla Hotel San Diego
Embassy Suites La Jolla
San Diego Embassy Suites

Owners: What's your side of the story?

If you own or manage Embassy Suites San Diego - La Jolla, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.