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“Great staff,Room better then a 1 star” 4 of 5 stars
Review of Quality Inn I-15 Miramar

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Quality Inn I-15 Miramar
2.0 of 5 Hotel   |   9350 Kearny Mesa Road, San Diego, CA 92126 (Formerly Budget Inn)   |  
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Ranked #127 of 271 Hotels in San Diego
Garden Grove, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
“Great staff,Room better then a 1 star”
4 of 5 stars Reviewed September 28, 2013

This is a good motel at a great price! And the staff are great.Allso if you are going to spend some time in your room? Free on demand on the tv.w/HBO and Showtime!! This is unheard of at a motel. Mic/fridge,pool ,pretty good breakfast.So you get a lot for your money. I have stayed at 2 and 2.5 stars that did not live up to this motel and paid a lot more for it! So yes I have and will stay here again!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jimmy E, Front Office Manager at Quality Inn I-15 Miramar, responded to this review, October 3, 2013
I would like to first start by saying Thank You for your wonderful and informative comment . Your great feedback lets us know that we are providing a great service and specifically a great value to our guests. We are happy to hear that you had utilized most of our amenities. As you have highlighted in your review all our rooms are newly furnished and also equipped with 40” hi-def flat screen tvs. We also take pride in providing a great selection in our complimentary breakfast which includes sausage, bacon, hard boiled eggs, make your own waffles, fruit, yogurt, cereal, juice, and a great variety of breads and pastries. We hope to provide an even greater experience for you on your next visit to our hotel. We hope to see you soon.
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109 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 11, 2013 via mobile

Room was dark, crowded with no closet, no vent in bath and overlooked the drive-thru at Carl Jr's. It definately was not cheap, but should have been. The photos online were done with considerable "artistic license". I'm usually not picky, but would never stay in this again.

  • Stayed August 2013
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jimmy E, Front Office Manager at Quality Inn I-15 Miramar, responded to this review, September 18, 2013
Thank you for the feedback regarding the lack of utilities in your room, and I apologize if you were not completely satisfied with your stay here. Your review was shared with our maintenance staff and we want you to know that we are looking into key areas that you pointed out. I once again apologize that aspects of your stay were rough, but note that we will make sure that all future guests will have a great experience due to your feedback. Thank you.
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San Luis Obispo, California
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 24, 2013

I stayed at this hotel for a night during a business trip in August, 2013. Everyone I talked to was friendly, which was good. On the downside, the room was not ready for me when I went to check in (after 3pm) and the hallway by my room and the room itself smelled musty. The breakfast room is small, and a sign on the door asks guests not to take food from the room, so finding seating may be a problem (I had to wait for a table).

I would not call my experience here negative; I would consider staying at this hotel again.

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jimmy E, Front Office Manager at Quality Inn I-15 Miramar, responded to this review, August 28, 2013
Your review is greatly appreciated as it helps us improve our hotel. Your satisfaction is important to us and I apologize if you were not completely satisfied with your stay here. I have brought to the attention of our housekeepers the issue with the smell and are working hard from this ever occurring to any future gusts. As for the issue of the breakfast room I will let the owners know that the incrasingly popularity of it has limited our available sitting at any given time. I hope that you give us another opportunity on your next business trip back to our area.
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San Diego
1 review
3 of 5 stars Reviewed August 24, 2013

I was drawn to this hotel becaus of its proximity to my business meeting. It seemed to be priced fairly and was acceptable except There was no hot water in the shower or sink which made for a very uncomfortable shower and long day


  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jimmy E, Front Office Manager at Quality Inn I-15 Miramar, responded to this review, August 25, 2013
I sincerely apologized that your stay with us did not meet your expectations. Your satisfaction is important to us and we will continue to work hard to surpass your expectations. Typically we have the front desk, housekeeping, and maintenance departments working all together to make sure that all the problems are addressed. Our staff is in constant contact and any issues that arise are typically addressed immediately. We have notified our maintenance staff about the issue. They are looking into what occurred and on how to prevent this so it never happens again. I really do hope that you give us another opportunity not only to meet your expectations but to surpass them. On behalf of myself and our entire staff I sincerely apologize again.
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Long Beach, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 23, 2013

I would like to say i had the best 2 days of my life at this Quality Inn
got check in/out with no problem
breakfast was great just needs scramble eggs
overall I will be back
Jimmy/Carol at front desk was excellent I love that Carol she help me with everything

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jimmy E, Front Office Manager at Quality Inn I-15 Miramar, responded to this review, August 28, 2013
Thank you for reviewing your stay here. I have shared your comments with our staff and we are happy to hear that our emphasis on customer service is being noticed. Our breakfast is indeed great and happy to hear you enjoyed the sausage, bacon, waffles, yogurt, juices, coffee, breads and pastries. Your feedback is important to us and your suggestions are being noted and will be considering what is best for our guests. Again I thank you for your time and hope to see you in the near future.
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Riverside, California, Usa
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed August 19, 2013

Staff was Great, we tried to check in really early but rooms were not available yet .It was 8:30am it was worth a try. But they did let my family eat morning Breakfast, that was a nice savings for the family. we had to get 2 rooms, big family 4 kids they took our accommodations with no problem give us 2 rooms side by side , Nice clean rooms 102,103, new 42"flat screens the Air conditioner will freeze you out of the room!!! . Nice clean towel frig and micro in rooms also was nice..

Room Tip: 102 to 105 a bit more noisy because of breakfast kitchen and a bathroom for visitors, Ice Machine
See more room tips
  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jimmy E, Front Office Manager at Quality Inn I-15 Miramar, responded to this review, August 21, 2013
Your terrific comments let the entire staff know that our hard work is making your experience memorable. We strive to make your stay as comfortable and relaxing as possible. Management has been careful to select a great staff that will tend to all of our guest's needs. We are glad to hear that you and your family enjoyed our free and well assorted breakfast. We understand that traveling with a large family can be difficult and with the proper customer service, everything can be smooth and the trip can become relaxing. As you have highlighted in your comment our rooms are equipped with new hi-def flat screen t.v., small fridge, microwave and coffee maker. We appreciate your stay with us and hope to see you again on the next basketball tournament or family vacation.
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Additional Information about Quality Inn I-15 Miramar

Address: 9350 Kearny Mesa Road, San Diego, CA 92126 (Formerly Budget Inn)
Phone Number:
Location: United States > California > San Diego
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#19 Best Value Hotel in San Diego
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn I-15 Miramar 2*
Number of rooms: 60
Official Description (provided by the hotel):
A San Diego CA hotel - Quality Inn I-15 Miramar hotel near MCAS Miramar BaseThe Quality Inn® I-15 Miramar hotel offers a great location and outstanding service close to all the best San Diego offers. This California hotel is just one mile from Marine Corps Air Station Miramar (MCAS Miramar Base) and is near many local points of interest. Popular attractions close to this San Diego, CA hotel include:•SeaWorld San Diego theme park •Balboa Park •San Diego Zoo •San Diego Miramar College •La Jolla Shores beach From miles of beautiful shoreline to picturesque sandy beaches, unique cultural attractions, historical landmarks and family friendly activities, San Diego and the surrounding region offers something for everyone. This California hotel is located within walking distance to a number of restaurants and shopping opportunities. As a guest of this San Diego, CA hotel, you can enjoy amenities like:•Free full breakfast including waffles, fresh fruit and meat •Free wireless high-speed Internet access •Free weekday newspaper•Free coffee in the lobby •Outdoor pool and exercise room A free shuttle within a five-mile radius of the hotel is available weekdays from 7 a.m. to 6:30 p.m. Shuttle service to San Diego International Airport and outside a five-mile radius is available for a nominal fee. This California hotel provides business travelers with additional conveniences like access to copy and fax service. All spacious and inviting guest rooms are elegantly appointed and are furnished with 40 inch HD TVs, microwaves, refrigerators, coffee makers, curved shower rods, hair dryers, desks, voice mail, irons, ironing boards and cable television. Non-smoking rooms can be requested. This is a pet-friendly hotel; fees apply. Laundry facilities are located on the premises and valet cleaning service is available. On-site parking is provided. Whether you are visiting San Diego for a business trip or vacation, make the Quality Inn I-15 Miramar hotel your home away from home. We have countless features and our friendly staff is waiting to make your say memorable. Book a room with us today and let us exceed your expectations. ... more   less 
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Also Known As:
Quality Inn i-15 Miramar Hotel San Diego

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