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“Best Service Ever!” 5 of 5 stars
Review of Quality Inn I-15 Miramar

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Quality Inn I-15 Miramar
2.0 of 5 Hotel   |   9350 Kearny Mesa Road, San Diego, CA 92126 (Formerly Budget Inn)   |  
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Ranked #102 of 269 hotels in San Diego
Granada Hills, California, United States
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“Best Service Ever!”
5 of 5 stars Reviewed July 8, 2013

Stayed June 27-30, 2013. We hadn't made a reservation prior to arriving. However the front desk staff greeted us with open arms and quickly got us set up in a very nice, clean room and most important AFFORDABLE room. The rooms are large and extremely clean. The entire facility is well maintained and they offer a wonderful breakfast in the morning. They really made us feel at home by remembering our names and asking how our day went we returned to hotel in the evening. I would highly recommend this location for any traveler, whether local or otherwise. EXCELLENT, EXCELLENT SERVICE!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jimmy E, Front Office Manager at Quality Inn I-15 Miramar, responded to this review, July 10, 2013
Thank you, Melody for your kind words. We know the stress that goes into finding a room at last minute and we always accommodate everyone as best we can. Management has been careful in selecting a great staff that will tend to all our guest's needs. They enjoy what they do and that reflects in our great comments of our staff. Our rooms are extremely well taken care of by our 15+ year experienced housekeepers. They know that providing our guests with a memorable experience is our main goal. On behalf of our entire staff we thank you once again for your comments.
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94 people have reviewed this hotel

Traveler rating
    38
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Melbourne, Australia
1 review
4 of 5 stars Reviewed July 4, 2013

The staff at the front desk were so helpful. I had flown 14 hours from Australia and then driven another two hours from LA so was pretty jetlagged and exhausted on arrival. They welcomed me and allowed me to check in early and later provided great help for the area.

Very comfortable King size bed and good breakfast. Definitely would recommend it as a great and welcoming place to stay.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jimmy E, Front Office Manager at Quality Inn I-15 Miramar, responded to this review, July 6, 2013
Thank you for your wonderful comments about our hotel and specially of our staff. We take great pride on knowing that our staff excel in providing excellent customer service and their extended knowledge of our beautiful city. Our new beds make it easy to relax and provide a great nights rest especially after a long or stressful trip. We are happy to hear that you, as many of prior guests enjoyed our complementary breakfast. Which it has lots to choose from like hard broiled egg, sausage, bacon, waffles, juices, coffee, yogurt, fruit, muffins, bagels and cereal just to mention a few. Once again on behalf of the entire staff, I take this opportunity to thank you and we hope to see you in the near future.
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Corona, California
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed June 19, 2013

Stayed here June 4,2013. The room was clean, good lighting, bed was comfortable, lots of pillows. The room had a refrigerator that you can actually use and not filled with stuff that is for sale. It also had a microwave and a coffeemaker. The bathroom had a hair dryer which was convenient. The staff were nice, polite and helpful. They had a good complimentary breakfast for the guests. The hotel is conveniently located near restaurants and shops and near the 15 freeway. Carl's Jr was right infront of the hotel and it was open 24 hours. I would have given this hotel 5 stars except that I was awakened at 3am from the noise from a big truck that was pumping to Carl's Jr and it lasted for about an hour. That was an annoying noise! If I were to stay in this hotel again, I would ask for a non-smoking room facing away from the Carl's Jr on the other side of the building. Also, the hotel had no elevators and if carrying a heavy suitcase, you would have to carry it by the stairs. Those were the 2 negatives I could see in this hotel thus the 4 stars. Other than that, their price was competitive and service was good.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jimmy E, Front Office Manager at Quality Inn I-15 Miramar, responded to this review, June 21, 2013
Your terrific comments and suggestions are very helpful for our future guest. Your wonderful comments about our staff, encourages them to continue providing excellent customer service. This location is indeed great and our convenient location makes it easy on our guests to come and go to our world famous attractions nearby. Thank you for highlighting many of the attractions but in addition, thank you for highlighting our wonderful staff. Your great feedback lets us know that we are providing a great service and value to our guests. We place a high emphasis on customer service and we understand that a friendly staff makes a world of different. We hope to see you again on your trip back to San Diego.
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Kennesaw, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 18, 2013

We spent 6 nights here in June, 2013, based primarily on price and the reviews in TripAdvisor, We were not disappointed! Clean hotel, helpful staff, convenient location and very well tended breakfast bar ... all for $65/night for Non-Smoking King room w/refrigerator and microwave.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jimmy E, Front Office Manager at Quality Inn I-15 Miramar, responded to this review, June 21, 2013
Thank you for taking time out of your day to comment on your excellent stay with us. Your terrific comments let our entire staff know that our hard work is making your experience memorable. All our rooms come fitted with microwave, coffee maker and refrigerator and let our long term and short term guest feel as comfortable as possible. Our rates do fluctuate and typically there is a difference between the weekdays, weekends and summer months. We are glad to see that you took advantage of the discount applied to reservation booked in advance. It is reviews from our guest that let us know we are in the right path of achieving our goal of providing the most exceptional customer service we can.
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Chicago, Illinois
Top Contributor
54 reviews 54 reviews
25 hotel reviews
Reviews in 45 cities Reviews in 45 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 10, 2013

Everything seemed clean and comfortable. Newer big screen TV and nice decor throughout the room. Microwave and fridge in each room also. We did not hear any of the plane noises, or at least not enough to mess up your sleep. it did have interior doors which is nice for Southern California. Breakfast had sausages, bacon, waffles, fruit, scrambled eggs, pastries and cereals. Our only comment is that the breakfast area seemed really dark and gloomy, needs more light. Also the staff was not particularly friendly, not rude but not real talkative.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jimmy E, Front Office Manager at Quality Inn I-15 Miramar, responded to this review, June 12, 2013
Thank you for sharing your terrific experience with us. As you have highlighted in your comment we do have a great variety in our breakfast room including yogurt, coffee, oatmeal, orange and apple juice. All our guest are more than welcome to enjoy this complimentary breakfast in the morning. We strive to provide the best experience for all our guests and this is our #1 priority. All our rooms are newly furnished and equipped with Hi-def flat screen t.v. microwave, coffee maker, mini fridge. We are constantly looking for ways to improve and we will be looking into the lighting in the breakfast room. Your satisfaction is important to us and on behalf of the staff we would like to thank you for your feedback. We are glad that you had a tremendous stay with us and we look forward to seeing you in the near future.
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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 25, 2013 via mobile

Will not quote a booking price. When arriving, the room price went from $ 150 a night to $ 79 and finally $ 89.99 a night for the same room. Extremely noisy all day through 5 a.m in the morning. Also requested a $ 100.00 room deposit which was also not mentioned. Over all, the rooms are acceptable, if you can withstand the constant noise, and not knowing the booking price upon arrive.

  • Stayed February 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jimmy E, Front Office Manager at Quality Inn I-15 Miramar, responded to this review, February 27, 2013
I sincerely apologize about your inconvenient stay. Our rates are constantly being updated and we always look for what is most comfortable for each individual guest. When our staff is notified that there are noise complaints, our front desk will notify the guests who are making loud noises to stop. The guests who continue to make noise and disturb the other guests will be asked to leave. I apologize once again that your stay did not meet your expectations, and hope that you give us an opportunity to exceed your expectations on your next trip.
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Silver Spring, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 9, 2013

This is a very nice Choice Hotel for the price. Although it is a chain the staff did not treat you as if they were. They were so sweet and nice. I would definitely recommend this hotel for a short stay. They rooms were clean and they provided you with whatever it is that you need. I would definitely stay here again if I need to go on a short trip

  • Stayed September 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erik L, Manager at Quality Inn I-15 Miramar, responded to this review, February 7, 2013
Your terrific comments let the entire staff know that our hard work is making your experience memorable. We strive to make your stay as comfortable and relaxing as possible. Management has been careful to select a great staff that will tend to all of our guest's needs. Your feedback provides great insight in the areas of service that we excel, but we are not content and we are always working hard to improve in every aspect of our hotel. We hope to provide an even greater experience for you on your next visit to our hotel. We hope to see you soon.

Sincerely,
Management
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Additional Information about Quality Inn I-15 Miramar

Address: 9350 Kearny Mesa Road, San Diego, CA 92126 (Formerly Budget Inn)
Location: United States > California > San Diego
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#18 Best Value Hotel in San Diego
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn I-15 Miramar 2*
Official Description (provided by the hotel):
A San Diego CA hotel - Quality Inn I-15 Miramar hotel near MCAS Miramar BaseThe Quality Inn® I-15 Miramar hotel offers a great location and outstanding service close to all the best San Diego offers. This California hotel is just one mile from Marine Corps Air Station Miramar (MCAS Miramar Base) and is near many local points of interest. Popular attractions close to this San Diego, CA hotel include:•SeaWorld San Diego theme park •Balboa Park •San Diego Zoo •San Diego Miramar College •La Jolla Shores beach From miles of beautiful shoreline to picturesque sandy beaches, unique cultural attractions, historical landmarks and family friendly activities, San Diego and the surrounding region offers something for everyone. This California hotel is located within walking distance to a number of restaurants and shopping opportunities. As a guest of this San Diego, CA hotel, you can enjoy amenities like:•Free full breakfast including waffles, fresh fruit and meat •Free wireless high-speed Internet access •Free weekday newspaper•Free coffee in the lobby •Outdoor pool and exercise room A free shuttle within a five-mile radius of the hotel is available weekdays from 7 a.m. to 6:30 p.m. Shuttle service to San Diego International Airport and outside a five-mile radius is available for a nominal fee. This California hotel provides business travelers with additional conveniences like access to copy and fax service. All spacious and inviting guest rooms are elegantly appointed and are furnished with 40 inch HD TVs, microwaves, refrigerators, coffee makers, curved shower rods, hair dryers, desks, voice mail, irons, ironing boards and cable television. Non-smoking rooms can be requested. This is a pet-friendly hotel; fees apply. Laundry facilities are located on the premises and valet cleaning service is available. On-site parking is provided. Whether you are visiting San Diego for a business trip or vacation, make the Quality Inn I-15 Miramar hotel your home away from home. We have countless features and our friendly staff is waiting to make your say memorable. Book a room with us today and let us exceed your expectations. ... more   less 
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Also Known As:
Quality Inn i-15 Miramar Hotel San Diego

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