I've been staying at this Holiday Inn Express Old Town off-and-on for 8 months. The location is outstanding--very close to Old Town San Diego, USS MIDWAY, San Diego Airport and Commuter Terminal, SeaWorld, and (for salvage enthusiasts) Maidoff Brother's Nautical Antiques. Their breakfast is terrific, rooms always spotless, but what keeps me coming back is the staff!
Kylene, Vangie, and Brian (Roarke) man the front desk and are quick to help out with anything from extra room amenities, to restaurant recommendations, to tips on how to get the best deals on tickets for SeaWorld and Legoland. They've even gone so far as to print out directions for non-local destinations--better service than even the priciest of luxury hotels. They're also terrific for groups, letting some of mine use their lobby, breakfast room, and patio spaces with ZERO hassle (and more impressively zero notice). Fernando, their shuttle driver, is similarly helpful with directions and off-route stops.
Yasmine Zaya is the most engaged manager I've ever seen--I regularly see her checking up on guests and their experiences. I frequently book large groups at her hotel, and she's been able to make and change reservations without any hassle. It's the attitudes of her and her staff that keep me coming back to this HIX.
I spend about 120 nights/year in hotels, and this is by far my favorite! Vacations, business, families, students, fraternities, you name it--all will do well to stay at this Holiday Inn Express.
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- Also Known As:
- Holiday Inn Express San Diego Airport - Old Town Hotel San Diego
- Comfort Inn San Diego
- San Diego Comfort Inn
- Comfort Inn Old Town