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“Clean and nice but not a lot of extras” 3 of 5 stars
Review of Comfort Inn & Suites Zoo / SeaWorld Area

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Comfort Inn & Suites Zoo / SeaWorld Area
2.5 of 5 Hotel   |   2485 Hotel Circle Place, San Diego, CA 92108 (Mission Valley / Hotel Circle)   |  
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Ranked #142 of 268 hotels in San Diego
East Wenatchee, Washington, USA
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Clean and nice but not a lot of extras”
3 of 5 stars Reviewed December 13, 2012

The hotel was very clean and comfortable and the staff is very friendly. Great size pool and very clean. The breakfast offered a nice selection. Our family used the free shuttle service which was helpful but they were late getting us to our destination. The room did not have a microwave and we had to keep going down to the front desk to use theirs. There is no counter space around the sink and the light above the sink is very dim. The TV had fewer options than other places I've stayed and no schedule to see what will be on the various channels. The little things make a big difference so probably wouldn't stay at this location again.

Room Tip: Ask for a room with a microwave. You have to pay to park there and they don't tell you that bef...
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
socialmediacoord, Guest Relations Manager at Comfort Inn & Suites Zoo / SeaWorld Area, responded to this review, December 31, 2012
Thank you for your review and taking the time to acknowledge our friendly staff. I apologize for the inconveniences you experienced, as we always strive to exceed our guest’s expectations. As you say, the little things make a difference, and I hope you will give us another opportunity to earn back your patronage during your next family visit to San Diego.

Eric Pipitone, General Manager 619-881-6200
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545 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
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Harrisburg, Pennsylvania
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed December 11, 2012

We stayed here for one week in October, 2012. I had no knowledge of this hotel, or input from anyone local. I only chose it by the on-line features and reviews I had read. We happened to stay here right in the middle of graduation for the USMC, so one morning, the breakfast area was full of people wearing red! It was truly an awesome sight for someone (me) who had no idea that was even happening in the area! The weather was something to be desired for being in California (just chilly), athough we were told it was HOT! HOT! HOT! right before we got there, and was forecasted to be HOT! HOT! HOT! the day we left!

Everything at this hotel was fabulous, including the front desk staff (who always greet you every time you walk through the door), the maintenance people, the housekeeping staff, etc. We were on the second floor, and it was a little noisy due to kids jumping up and down, running, etc., BUT... remember, this is a family hotel - and advertises as such with kids suites - so to those of you who complain about that ... shame on you!

It is a little bit noisy if your window faces the pool, but again, it's a family hotel, and the pool closes at 10 p.m.

I would recommend this to anyone who isn't uptight and I would definitely stay here again.

Room Tip: If you want quiet before 10 p.m., ask for a room that doesn't have a window facing the swimming...
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
socialmediacoord, Guest Relations Manager at Comfort Inn & Suites Zoo / SeaWorld Area, responded to this review, December 31, 2012
Thank you for your feedback and we are delighted to hear you enjoyed your week long stay in October. We always strive to provide our guests with great service and make them feel at home , and I am glad to hear we were able to accomplish that goal. We look forward to seeing you again during your next visit, and hope the weather provides that great San Diego experience!

Eric Pipitone, General Manager 619-881-6200
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Sydney, Australia
Top Contributor
53 reviews 53 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 8, 2012

We had checked into this hotel after having a horrible, horrible experience of having some items of luggage stolen from our rental vehicle. This set us back hours in getting to San Diego and needless to say when we finally got there, we were well and truly over it. When we checked in we had the absolute pleasure of being checked in by Bobby, who was just fantastic. He sympathised with us about what had happened, upgraded us to a Kids Suite and gave us free parking. He also let me check use the front desks computer to check my emails etc, he was just so great. After having such an horrible experience, he really made my day by just being so friendly and helpful, he really went above and beyond. The hotel itself was nice, had a pool, a laundry, a business centre so you can access a computer, coffee and iced water readily available. Our room was lovely, a little small but it had a fridge, microwave, bath, a pretty average room, but it was lovely. The kids suite had a divider that divided the room in half so you had a queen bed and TV in one half and bunks and a TV in the other. I thought this was great as it allowed the adults to have some me time, and same with the kids. But you could still hear them, so you could keep an eye on things. The buffet breakfast that is included with the room was a nice average breakfast of bagels, cereal, eggs, waffles, coffee etc. It was packed though, lots of people, but we still managed to get a seat both mornings we were there and the food was always replaced pretty quickly if it ran out. There will be flyers under your door from the various take away joints around, and I overheard one of the other clerks telling another customer checking in that they don't endorse those flyers, only order from the hotels take out menu, so I was a bit disappointed that this wasn't pointed out to us, and we did order take out the first night we were there, just happened to be out of the hotels take out menu. It's nice and close to Seaworld and a short drive into the main part of San Diego, but it's a bit of a drive if you wanted to maybe go to dinner and have a few drinks. There aren't many restaurants within walking distance, but we had dinner in the steakhouse right next door which was really nice. All in all a nice hotel to stay in, I'd highly recommend it.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Pedro, CA
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 2, 2012

This hotel is over the top. From the minute I made the reservation I knew this would be a special trip. My family came from all over the United States to experience the graduation of my grandson from MCRD San Diego. We arrived Wednesday and the hotel had already arranged a shuttle to "Old Town San Diego" that evening for a meet and greet with other parents, family, and DI's of the recruits at the MCRD. The hotel shuttled us to and from the Marine base on Thursday for Family Day and Graduation on Friday. The staff was great from the beginning, they had maps and got directions for places we wanted to go. Our rooms were ready in the late morning and they allowed us to check in early. The shuttle driver, Mr. Jordan, was just awesome, always on time and extremely helpful. He was always friendly, even at 6:00 AM in the morning. The room was exceptional for a hotel room, smelled fresh and everything worked. The hotel was very well sound isolated, I completely forgot it was next to a major freeway. They had a full breakfast in the morning that included waffles, hot and cold cereal. The rooms all had a refrigerator, which allowed us to put lunches together for Thursday at the Marine Base. The staff had a freezer which we could put our freezer packs in to keep our lunches fresh on Thursday. We all had a great time and I will never stay at another hotel in San Diego.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
socialmediacoord, Guest Relations Manager at Comfort Inn & Suites Zoo / SeaWorld Area, responded to this review, December 31, 2012
We are pleased you enjoyed your stay, and that we were able to contribute in making the special event of your grandson’s graduation a great experience. On behalf of Mr. Jordan, and the rest of the staff here, we thank you for your kind review and hope to see you again soon on your next trip to San Diego.

Eric Pipitone, General Manager 619-881-6200
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, CA
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 20, 2012

I had not stayed at a Comfort Inn hotel before so this was a nice surprise. Everything was just fine. Nothing fancy but very clean, quiet, comfortable with friendly helpful staff. The breakfast was above average and included eggs and sausage. I would definitely stay here again. Though there is a charge for parking, it is not unusual for the San Diego area and is modest compared with some other hotels.

Room Tip: Only four floors in this hotel; ask for a room on one of the upper floors which are usually more qui...
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prescott, AZ
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 17, 2012

Pros: Bed was comfortable and staff was helpful.
Cons: Right next to the noisy freeway. No stores or decent restaurants nearby. Parking was tight and the breakfast area was extremely noisy and dirty. No micowave in our room. It's just a little above a "get by" place. Needs some loving attention. On a scale of 1 to 10 I'd give it a 5.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 13, 2012

Very average and what can be expected from the chain. We keep on coming back because of the awesome bunkbeds and close proximity to seaworld. the elevator situation needs help, there are two slow ones, in strange places.

Room Tip: Its noisy near the breakfast area and elevators, some rooms are a bit of a walk
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Comfort Inn & Suites Zoo / SeaWorld Area

Address: 2485 Hotel Circle Place, San Diego, CA 92108
Phone Number:
Location: United States > California > San Diego > Mission Valley / Hotel Circle
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#68 Family Hotel in San Diego
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Zoo / SeaWorld Area 2.5*
Official Description (provided by the hotel):
Whether it's for a family vacation, a romantic getaway or when you're traveling on business, you can’t beat the friendly service and comfortable accommodations offered at the Comfort Inn & Suites Zoo/SeaWorld. This Choice Hotels’ Gold Hospitality Award winner offers a convenient location, excellent service and extra amenities, all backed by our Signature Guarantee. -Located on San Diego’s famous Hotel Circle, 5 minutes to SeaWorld, Zoo, Downtown and San Diego’s world-famous beaches -Five minutes from the new Riverwalk Golf Course and Mission and Fashion Valley Malls -Free deluxe breakfast buffet includes an assortment of pastries and muffins, toast, fresh fruit, choice of hot and cold cereals with milk, espresso, coffee, tea and a variety of juices. -Winner of Choice Hotels’ Gold Hospitality Award recognizing exceptional service, facilities and hospitality. ... more   less 
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Also Known As:
Comfort Inn And Suites Zoo / Seaworld Area
Comfort Inn & Suites Zoo / Seaworld Area Hotel San Diego
Comfort Inn Hotel Zoo
San Diego Comfort Inn Suites Zoo
Comfort Inn San Diego Zoo
Comfort Inn Suite Zoo Sea World

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