Pros: Bed was comfortable and staff was helpful.
Cons: Right next to the noisy freeway. No stores or decent restaurants nearby. Parking was tight and the breakfast area was extremely noisy and dirty. No micowave in our room. It's just a little above a "get by" place. Needs some loving attention. On a scale of 1 to 10 I'd give it a 5.

Very average and what can be expected from the chain. We keep on coming back because of the awesome bunkbeds and close proximity to seaworld. the elevator situation needs help, there are two slow ones, in strange places.

Next to the freeway so easy access to other destination although hotel directions can be a bit hard to follow via GPS. Check-in was slow. Late afternoon and rooms are not even ready. Many families were waiting for kids suite. We were sitting in the lobby waiting for our suite to be ready but were annoyed that two other guests who came in after us were given their suites before us.

Anyway, once we checked into our family suite, we were really impressed with the cleanliness of the room, the king bed and bunk beds and the two TVs. Beds and pillows were soft and comfortable. Plenty of towels provided. Good water pressure in the shower. Size of the kids suite is almost similar to a normal hotel room except that there is a sliding door separating the king bed and bunk beds. Although we were not given a room of our preference ( at time of reservation had requested for a quiet room away from the freeway), thankfully noise from the freeway was minimal. We were given a suite facing the freeway!

Free Wifi in suite was very fast.

Free Breakfast was the typical fare of most hotel chain and it was the same food every morning of our stay. Breakfast room was very crowded at 8.30 so finding table was hard. Because there were so many guests, tables and food counter tops were quite dirty and messy.

This hotel charges for unsecured parking. Therefore, we chose not to park in the hotel because there are plenty of free parking along the road outside the hotel. At check-out, we were charged for parking and when we asked for this to be taken out, the receptionist did not seemed to believe us at first and asked whether we had a rental car. We explained that if we wanted to park inside the hotel, we would have been given a parking pass on check-in to display on dashboard. So this makes me wonder whether the hotel security, if any, ever patrol their car park to check if all vehicles are authorized to be parked there?

If your expectation is for a basic option, then go for this. Do not expect too much though. Parking is not free which is dissapointing, but breakfast makes up for it a bit.

Location is adjacent to tens fo other options, so check all options before you decide.

We were not dissapointed, but not impressed either.