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“Not Impressed” 2 of 5 stars
Review of Comfort Inn & Suites Zoo / SeaWorld Area

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Comfort Inn & Suites Zoo / SeaWorld Area
2.5 of 5 Hotel   |   2485 Hotel Circle Place, San Diego, CA 92108 (Mission Valley / Hotel Circle)   |  
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Choice Privileges Points
Ranked #143 of 279 Hotels in San Diego
Calgary, Canada
Level Contributor
336 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
“Not Impressed”
2 of 5 stars Reviewed November 6, 2012

I had originally booked this hotel for my week-long stay in San Diego while attending a conference. I arrived very late at night after having some difficulty finding the location. When I arrived in my room, it was very spacious and looked okay. However, I began noticing things from that moment on. The chair and ottoman in my room was torn and in rough shape. It looked like a dog had chewed on the edges and armrests. The TV remote would only work the volume and channels, not the power or the other options. The temperature control did not work from a thermostat, making it difficult to control the room temperature. There was a large space under the door - I could somewhat see out into the hallway. Internet was free, which was one of the good things. The pool and hot tub look okay, though I never had a chance to use them. Parking costs $8/day, and is not secured in any way. The breakfast was okay, but some of the selection wasn't great and the eggs/sausage didn't taste good. I decided to look for another hotel that possibly offered the same amenities, a better view, and maybe free parking. I was able to find this and checked out the next day without penalties. To add insult to injury, my sunglasses fell out of my pocket in the lobby, and by the time I had noticed less than 5 minutes later, they had been stolen!! I'm not sure about this area if things can go missing this quickly without anyone noticing! I had stopped using the Choice Hotel chain a while ago, and now I remember why. Be careful if you decide to stay here.

Room Tip: Ask to see your room first before accepting it.
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank PsychRN12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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733 reviews from our community

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Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed November 5, 2012

First, we required a room that is away from the highway, then, very disappointed, they gave a room just next to the highway, very noisy in the day and night. This hotel charged a parking fee about eight bucks but when we come back late, there is no parking space in the covered parking lot, the worse it was raining that day. The only good point is they offer a kids suite with a bunkle bed, my kids love it and it was separated by a sliding door from a king size bed. And there are two TV.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank donnome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, BC Canada
Level Contributor
29 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed November 4, 2012

This was a good property, perfect for families and as such you should be aware it's very busy with lots of kids running and screaming. The room looked to be recently renovated and it was very clean. It is a tourist destination hotel so you should come expecting lots of excited kids and a breakfast area that is a zoo at peak times. Breakfast was good and a nice perk to start your day. The hotel itself is above par and I would not hesitate to recommend it to any family. I will probably look elsewhere next time I'm in the area because I found the hotel hard to find in a sea of other hotels. My GPS was even a little confused by its location.

Room Tip: They charge for parking but if you are there at a non-peak time you should be able to find free park...
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  • Stayed October 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank KitsilanoGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Overland Park, Kansas
Level Contributor
79 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed November 3, 2012

We stayed here 3 nights and overall had a great stay. Free shuttle service to Old Town and Seaworld was easy to schedule and prompt everytime. Hotel is about a $25 cab ride from the airport (no shuttle) but not far. Hotel was in good shape, aside from the hide-a-bed in our room, which needed to be thrown out. It was in terrible shape (upholstry peeling, scraped and ragged). I really can't believe that any hotel would have even leave such a shabby thing in a room. All other furniture was in decent shape. Bathroom area was small but there is a counter top behind the vanity that came in handy for more space. There is only one restaurant, Hunter's Steakhouse, within walking distance, which was pretty good but it is a steak place, so its a little pricy if you are watching your pennies. We found out the day we were leaving that they had a special menu for delivery to the hotel that was less expensive. All in all, a nice stay with friendly staff.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank C C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancing, United Kingdom
Level Contributor
67 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed October 29, 2012

We stayed for four nights and the room was large, clean and well made up each day. The reception staff were very helpful and friendly and helped with finding restaurants and takeaways locally (got to try the In-n-Out Burger joint a short 5 minute drive away). Breakfast was great and always topped up, and yes it got busy but with a little thought we always got a table. The two guys who keep it stocked worked flat out and it was great with both hot and cold food available. We didn't use the shuttle but did get reception to book us transport into the Downtown area - really good and inexpensive and came back to collect us later in the evening when we got the restaurant to phone him. When we visit the US and San Diego again I would happily stay at this hotel, great value for money.

Room Tip: Even backing onto the freeway we heard nothing at night.
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Airshowsafety
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durras North, Australia
Level Contributor
80 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed October 29, 2012

Easily accessible. Central to many great tourist locations. Great Pool. Breakfast is delicious. First night of three and fully intend to return when I come back to the US in 2013. Price is realistic against normal surrounding rates. You get what you pay for.

Room Tip: If you want to avoid the noise, go to block 5
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  • Stayed October 2012, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Tanja K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ocean Isle Beach, North Carolina
Level Contributor
73 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed October 16, 2012 via mobile

We enjoyed our recent stay at this hotel. The location is right off the freeway and within a 15 minute drive or so from San Diego attractions. Very nice rooms with flat screen tvs' comfortable beds, nicely decorated. Very helpful and professional staff. Only complaint was the breakfast room was very crowded and appeared way too small for the size of the property and number of guests. Would definitely stay here again.

  • Stayed October 2012
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Cleanliness
Helpful?
Thank sunsetbeachgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Comfort Inn & Suites Zoo / SeaWorld Area

Address: 2485 Hotel Circle Place, San Diego, CA 92108
Phone Number:
Location: United States > California > San Diego > Mission Valley / Hotel Circle
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#69 Family Hotel in San Diego
Price Range (Based on Average Rates):
Hotel Class:2.5 star — Comfort Inn & Suites Zoo / SeaWorld Area 2.5*
Number of rooms: 200
Official Description (provided by the hotel):
Whether it's for a family vacation, a romantic getaway or when you're traveling on business, you can’t beat the friendly service and comfortable accommodations offered at the Comfort Inn & Suites Zoo/SeaWorld. This Choice Hotels’ Gold Hospitality Award winner offers a convenient location, excellent service and extra amenities, all backed by our Signature Guarantee. -Located on San Diego’s famous Hotel Circle, 5 minutes to SeaWorld, Zoo, Downtown and San Diego’s world-famous beaches -Five minutes from the new Riverwalk Golf Course and Mission and Fashion Valley Malls -Free deluxe breakfast buffet includes an assortment of pastries and muffins, toast, fresh fruit, choice of hot and cold cereals with milk, espresso, coffee, tea and a variety of juices. -Winner of Choice Hotels’ Gold Hospitality Award recognizing exceptional service, facilities and hospitality. ... more   less 
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Also Known As:
Comfort Inn And Suites Zoo / Seaworld Area
Comfort Inn & Suites Zoo / Seaworld Area Hotel San Diego
Comfort Inn Hotel Zoo
Comfort Inn San Diego Zoo
San Diego Comfort Inn Suites Zoo
Comfort Inn Suite Zoo Sea World

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