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“2nd visit, somewhat different review” 4 of 5 stars
Review of Catamaran Resort Hotel and Spa

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Catamaran Resort Hotel and Spa
4.0 of 5 Resort   |   3999 Mission Blvd., San Diego, CA 92109   |  
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Ranked #26 of 271 Hotels in San Diego
Phoenix, Arizona
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“2nd visit, somewhat different review”
4 of 5 stars Reviewed August 16, 2014

My wife and I visited the Catamaran last February, when it was empty, and got tremendous service from the small Staff. We decided to spend 8 days there in July (20th to 27th) when we knew it would be crowded.

This time, there were some problems. First of all, our "guaranteed" 4pm check in was delayed because the room wasn't ready. So what did the front desk do? Bought us lunch and a few drinks while the room was completed.

Secondly, when we did get up to our room, the bathroom was filty. Tub/Shower and floor were grimy and dirt-covered. What did they do? Came right up, and scrubbed it until it was spotless.

Lastly, a family that was occupying the room above us thought it was fun and cute to spit off of the balcony, throw shoes and food containers, and toss assorted food off of the 12th floor.
What did the Staff do about it? - Security went up, I assume, because the flinging stopped.

So, what am I saying? ---- stuff happens when you're in a jammed family resort. It's the way the Staff handled these problems that gets my praise. No excuses, just action, to make our stay wonderful.

We'll go back.

Room Tip: Request a tower room above the 5th Floor, for amazing views of the Bay and Ocean.
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  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (629)
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Phoenix, Arizona
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 15, 2014

I booked a room at the Catamaran Resort for my daughter's 16th birthday trip to San Diego. The property, staff, location, etc. met my high expectations. The view from our room in the tower was absolutely breathtaking! I will definitely stay here again!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 15, 2014

The Catamaran Luau is a rare treat for locals and visitors alike. It is the highlight of the summer and we look forward to attending each year. The staff, including Melissa, Hollis, Kim and Hopper go out of their way to make their guests feel welcome. The food is spectacular and the show is wonderfully authentic. It transports you to the islands and is fun for kids of all ages from toddlers to grandparents. Don't miss this extraordinary event!

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
1 review
5 of 5 stars Reviewed August 14, 2014

I recently attended a Luau at the Catamaran and what a TREAT!! From beginning to end, the experience was wonderful. From the staff being extremely helpful and welcoming to the delicious food...and not to forget the entertainment, the event was well thought out and executed to perfection. Both Melissa and Charlotte are amazing; I almost forgot I was in San Diego!

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 14, 2014

We had a fantastic time at the catamaran in San Diego Luau. We bought our four year old kids and they had so much fun trying all the different foods and watching the hula dancers all night. Their favorite part was watching the dancers dance with fire.
It's right on the beach and they played live hawaiian music the entire time.
The food was amazing, some of the best food i've had in a long time and they kept the mai tai's comin all night long.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed August 13, 2014

What a wonderful evening. I happen to be working with the resort staff setting up a company function and I was invited to the luau by Charlotte. My husband and I are fairly new to the city (we've been here less than 3 years) and we love experiencing all that San Diego has to offer...luau is on our list of 'must do'...so I was thrilled for the opportunity. The atmosphere was beautiful, plenty of good food and the entertainment was the best part of the night...awesome! It was a great date night!

Stayed July 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 13, 2014

We have selected the Catamaran Resort Hotel and Spa for our annual user conference next year. After visiting numerous hotels in the region, the decision to move the conference from a downtown location to the bay was an easy one. The staff, including Melissa, Charlotte, and Mike, are amazing -- friendly, accommodating and genuinely interested in meeting and exceeding your conference objectives. The hotel rooms are newly renovated, the large event space offers multiple set-up options, and the on-site A/V team has proved they can deliver on our needs. Very excited to have the Catamaran host our big event next year.

Room Tip: Definitely request a bay-front room, or one in the tower.
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  • Stayed August 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Catamaran Resort Hotel and Spa

Address: 3999 Mission Blvd., San Diego, CA 92109
Phone Number:
Location: United States > California > San Diego
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in San Diego
#7 On the Beach Hotel in San Diego
#8 Luxury Hotel in San Diego
#55 Family Hotel in San Diego
#71 Romantic Hotel in San Diego
#96 Business Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Catamaran Resort Hotel and Spa 4*
Number of rooms: 315
Official Description (provided by the hotel):
Our HOT Tip: Like the Catamaran Resort on Face Book and save up to 15% off the best available rates. The Catamaran’s 313 rooms and suites are spacious and tastefully appointed with their own balcony or patio. Mission Bay, the world’s largest aquatic park, is at your doorstep and the enticing waves of the Pacific Ocean are just 100 yards away. Enjoy marvelous views of the California coastline or stunning city skyline from every part of our beach resort. In San Diego, activities and local attractions are never far away. Visit the world famous San Diego Zoo, historic Old Town, and SeaWorld. Whether staying at the Catamaran Resort for pleasure or business, you’ll experience San Diego, one of Southern California’s most exciting cities, in all its fascinating and colorful detail. ... more   less 
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Also Known As:
Catamaran Hotel Mission Bay
Catamaran Resort & Spa San Diego
Catamaran Resort San Diego
Catamaran San Diego

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