The only reason it falls short of excellent are 2 observations, 1 The pool is small for the size of the resort - yes it's on the Bay but it's nice to swim in the pool occasionally, if you can get in. best time is early morning but it doesn't open until 9am, if it opened earlier that would be better. the other gripe is only two small lifts in the Tower - needs more for the number of people moving in and out. Other than that we loved it here, very tranquil setting, good cocktails but pricey, great facilities, great view...the best thing is the free evening cruises across the bay with a bar. Loads to see and do nearby including beach, restaurants,shopping etc. We got upgraded to the Penthouse floor and what a view to wake up to. Loved the ducks waddling through the resort in and out of reception like they owned the place, that was amusing especially mama and her babies. The evening BBQ looked great and the entertainment was also good. Would definitely use again.