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Catamaran Resort Hotel: Traveler Reviews

4.0 of 5
3999 Mission Blvd., San Diego, CA 92109
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Catamaran Resort Hotel
Ranked #57 of 271 hotels in San Diego
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976 reviews from our community

Traveler rating
    400
    311
    148
    71
    46
See reviews for
Families
329
 
Couples
227
 
Solo
32
 
Business
131
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Peoria, Arizona
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Good location, dirty outdated and dangerous room.”
2 of 5 stars Reviewed December 28, 2012

Pros:
Grounds are well done, the birds and the lobby, the restaurant onsite was good. The location and view are great.
Cons:
We booked a bayview suite at $330 a night. Not cheap. We expected a clean updated room.
What we got was a rundown, dirty room. The carpet was so dirty that white socks turned black in hours, there was sand and dirt in the corners, the tile in the bathroom was chipped and cracked, the sofa was torn, the pull out was all lumpy and the wall paper in the bathroom was held in place by rusty staples. The pull out bed had bugs in it and had to be changed. There was a large spider hanging from the ceiling that my husband walked into. The one time I went to the front desk to ask for help with their wi-fi, the man had the immediate tone that it was my fault, then went on to say about 5 times that their wi-fi was working so it must be my computer. Not a helpful attitude. At check out the lady asked how my stay was, I mentioned the above things to her....she said sorry but never offered a price adjustment or even a meal at the restaurant to compensate. This was a good hotel in the 90's but lack of room renovation at poor attitudes at the hotel have soured their reputation in my eyes. If I don't hear from the hotel I think I will contact my credit card company to see what they can do about a price adjustment.

  • Stayed December 2012, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask Lynneraz about Catamaran Resort Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traveling CA, Manager at Catamaran Resort Hotel, responded to this review
January 18, 2013
We were very disappointed to hear your stay was not as you had hoped. Your comments are not typical of our guest and we want to assure you we take these comments seriously. We have inspected all the suites and could not find any bathroom that was not in perfect condition. There could find no staples and that is defiantly something we would never do. We have spoken to our housekeeping department about checking the fold out beds more regularly, even if they are not used, to ensure they are perfect for each guest. We do offer free Wi-Fi and have limited staff on to help people who have issues with their operating system so I am sorry if there were no technicians on at the time of your frustration. We hope you will give us another try as we can assure you this was not a typical stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“Brilliant Hotel, just a little out of the way”
4 of 5 stars Reviewed December 27, 2012

A lovely hotel, really big rooms, friendly staff. Only down side is its a bit far away from San Diego centre. Other than that, would return any time. :) Suggested to use public transport to the city centre as its a $40 cab ride. Same with Sea world. Right near beach and some fast food restaurants, also starbucks only minutes away.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask madisontayhot about Catamaran Resort Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Angelo, Texas
Reviewer
3 reviews 3 reviews
“Great Resort and you can walk to all”
5 of 5 stars Reviewed December 26, 2012

We enjoyed our stay at The Catamaran Resort for the holidays. Traveling from Texas it was nice to find a hotel that was close to everything. Once you get to the hotel you can park and leave the car. There are many restaurants and things to do withing walking distance of this place. The staff was very friendly. The hotel has rooms with kitchens so we were able to make a few meals and saved some money. You will not believe the views from this hotel, they are amazing. We will be back

Room Tip: We called the hotel and they gave us a better price than Expedia and we were able to request a King...
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
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Ask Rusty A about Catamaran Resort Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Great resort and location”
4 of 5 stars Reviewed December 24, 2012 via mobile

The Catamaran is at a great location, close to everything you need. Good, clean, large rooms, great views from the balcony. Great food and service. The gym is fantastic and the Spa exceeded expectations.

Stayed August 2012
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Ask PhoencianPrincess about Catamaran Resort Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sutter Creek
1 review
“Many Happy Returns”
4 of 5 stars Reviewed December 21, 2012

Over the past 25 years the Catamaran Hotel has become my 'go to' destination in San Diego whether for business functions or for vacations. The hotel excels in terms of physical location with immediate access to Sail Bay, the Pacific Ocean, San Diego's extensive bike trails and more within-walking-distance restaurants than one could visit in a month. The tropical grounds with an abundance of flora and fauna are expansive and are extremely well cared for. I have always found the staff to be competent, professional, and courteous. Many of the same staff have been on site for years. Conference and breakout rooms are plentiful. In my opinion the biggest down-side to this property is that some rooms could use freshening in terms of replacing the carpeting and replacing cracked floor tiles and porcelain fixtures. Other rooms would benefit with the addition of a small micro wave oven. Since I spend very few waking hours in my room and do not prepare meals there the positive attributes of this facility far outweigh the negatives.

Room Tip: My preference is any sunny room with a view of Sail Bay.
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Dennis T about Catamaran Resort Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Catamaran Resort Hotel

Also Known As:
Catamaran Hotel Mission Bay
Catamaran Resort & Spa San Diego
Catamaran Hotel
Catamaran Resort San Diego
Catamaran San Diego
Address: 3999 Mission Blvd., San Diego, CA 92109
Phone Number:
Region: United States > California > San Diego
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free High-Speed Internet Kids Activities Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 On the Beach Hotels in San Diego
#18 Luxury Hotels in San Diego
#20 Romantic Hotels in San Diego
#52 Family Hotels in San Diego
#94 Business Hotels in San Diego
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Our HOT Tip: Like the Catamaran Resort on Face Book and save up to 15% off the best available rates. The Catamaran’s 313 rooms and suites are spacious and tastefully appointed with their own balcony or patio. Mission Bay, the world’s largest aquatic park, is at your doorstep and the enticing waves of the Pacific Ocean are just 100 yards away. Enjoy marvelous views of the California coastline or stunning city skyline from every part of our beach resort. In San Diego, activities and local attractions are never far away. Visit the world famous San Diego Zoo, historic Old Town, and SeaWorld. Whether staying at the Catamaran Resort for pleasure or business, you’ll experience San Diego, one of Southern California’s most exciting cities, in all its fascinating and colorful detail. ... more   less 
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