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“Room with a view!” 4 of 5 stars
Review of BEST WESTERN PLUS Island Palms Hotel & Marina

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BEST WESTERN PLUS Island Palms Hotel & Marina
3.0 of 5 Hotel   |   2051 Shelter Island Drive, San Diego, CA 92106   |  
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Special Offer
Stay 2X get $50 gift card
Ranked #17 of 270 Hotels in San Diego
Certificate of Excellence 2014
Gatineau, Quebec
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Room with a view!”
4 of 5 stars Reviewed October 23, 2013

Arrived late to check-in & was greeted by Kyle, who was cheerful & friendly. Our shuttle driver also provided valet service to our room, which was very helpful as our room was on the 2nd floor with no elevator. We were provided Room 534 in the Casa del Mar building & it was roomy, impeccably clean & when I stepped onto the balcony - wow! This room overlooks the marina & the view at night was beautiful with the lights reflecting in the water from the docks & Point Loma homes on the hillside. We had breakfast at the hotel restaurant which was very good, but a bit pricey for the convenience of eating on-site. My only concern was that I requested the airport shuttle for 11 am the following morning, confirmed it with the receptionist after breakfast with the driver present, & waited until 11:20 am for the shuttle to arrive. The driver apparently forgot & went to pick up clients at the airport. We made airport check-in just under the 90-minute limit. Apart from this, I would have liked to have stayed longer to explore the marina, walk along the boardwalk & enjoy the pool/hot tub. All staff we met (housekeeping, maintenance, restaurant, etc) smiled & were especially friendly & courteous. Kudos to the B/W Island Palms for their warm service!

Room Tip: 2nd floor, marine view is the best!
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2,224 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (544)
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St Paul, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 23, 2013

This is our 4th trip to San Diego in 2 years. We have stayed at the Island Palms all 4 times. This place is wonderful from the service to the price to the room. This is one of the most reasonably priced hotels in the area and there is no extra costs like parking or internet fees or resort fees. The staff is wonderful throughout the hotel from maid service to restaurant staff to check in staff. The rooms are quiet and have gorgeous views. The bed is very comfortable. I enjoyed having the balcony for a wonderful view of the marina. I would recommend this hotel to anyone staying in the San Diego area.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed October 23, 2013

I just completed another stay with at the Best Western Island of the Palms hotel in San Diego, CA! As usual the accomodations were great, the hotel cleanliness great...everything was just wonderful. It's been two years since I have been to San Diego and stayed here. It was great to see the same people working in which says to me it's a great place to be. I definitely would recommend this hotel to anyone who may be staying in San Diego.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed October 23, 2013

A very pleasant experience from check in to checkout. Was there for our anniversary. Were upgraded to a suite at no extra charge. Also received a bottle of champagne and chocolate covered strawberries from Front Desk Staff to help celebrate our anniversary., Waitress at breakfast, excellent service and a nice smile to boot.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, United States
1 review
4 of 5 stars Reviewed October 20, 2013

The hotel was great but we would have liked to have had the shuttle available to take us to the airport early in the morning. We had to take a taxi. The staff was very helpful in arranging a taxi for us. The restaurant was great--heaters were available so eating outside was available.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tempe
1 review
4 of 5 stars Reviewed October 18, 2013

We stayed at the BWIsland Palms for 3 nights in October, it was a clean hotel located on Shelter Island. We were upgraded to a Jr. Suite when we arrived and loved all the extra room with a mini kitchen. We really loved the patio with two chairs so we could watch boats coming and going in the marina or the boats in San Diego Harbor, as well as what was happening across the water at the Naval air station. Hotel was close driving distance to Ocean Beach and Mission Beach. Humphreys Half Moon Bar has great happy hour nearby.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indpls, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 17, 2013

The staff at the Best Western Island Palms were a cut above ! We enjoyed the rooms with views of the SD bay. The rooms were a little expensive, but after our stay.....it was worth it. The location, being close to the airport was a plus. We'll be back !

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Island Palms Hotel & Marina

Address: 2051 Shelter Island Drive, San Diego, CA 92106
Phone Number:
Location: United States > California > San Diego
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotel in San Diego
#17 Romantic Hotel in San Diego
#40 Business Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Island Palms Hotel & Marina 3*
Number of rooms: 227
Official Description (provided by the hotel):
Located on San Diego's Shelter Island, the Island Palms Hotel and Marina is surrounded by the blue waters of San Diego Bay. Nestled among 6 acres of lush, tropical landscaping, this spectacular setting overlooks our private yacht marina and San Diego's largest yacht basin. Features and amenities include 227 beautifully-appointed guest rooms and suites, 2 heated waterfront pools and spas, waterfront restaurant and bar and over 6,300 square feet of water view meeting space. ... more   less 
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Also Known As:
Best Western Plus Island Palms Hotel And Marina
Best Western San Diego
San Diego Best Western

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