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“Wonderful stay” 5 of 5 stars
Review of BEST WESTERN PLUS San Diego/Miramar Hotel

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BEST WESTERN PLUS San Diego/Miramar Hotel
2.5 of 5 Hotel   |   9310 Kearny Mesa Road, San Diego, CA 92126   |  
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Ranked #124 of 271 Hotels in San Diego
Louisville, Mississippi
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Wonderful stay”
5 of 5 stars Reviewed July 31, 2012

Had a wonderful relaxing stay at this hotel. The front desk was helpful and the room was clean. I will definitly stay at this location when I come back to San Diego. I have nothing negative to say at all about this hotel. If you are needing a room in San Diego this is a great choice.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonSD12, General Manager at BEST WESTERN PLUS San Diego/Miramar Hotel, responded to this review, October 17, 2012
Dear Valued Guest,

Thank you for taking the time in reviewing the Best Western Plus Miramar. We are so happy to hear that you had a "wonderful relaxing stay" at our hotel. We also appreciate all the kind words and are happy to hear you recommend our property to other travelers. Thank you again for reviewing the Best Western Plus Miramar and we can't wait to see you during your next visit to San Diego. Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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170 reviews from our community

Traveler rating
    76
    38
    24
    14
    18
See reviews for
64
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46
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 31, 2012

Noisy air conditioner kept us up all night. No water pressure and room stank. Management was rude and unhelpful. Dont let pictures fool you. This is an old property in a bad neighborhood. DO NOT STAY HERE. Also hotels.com refused to help.

  • Stayed July 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonSD12, General Manager at BEST WESTERN PLUS San Diego/Miramar Hotel, responded to this review, October 17, 2012
Dear Valued Guest,
We appreciate for investing some time in reviewing the Best Western Plus Miramar and for bringing your concerns to our attention. Guests like you only help make our job easier to address items and fix them. What you experienced is the exception and not the rule for the kind of service we provide at the Best Western Plus Miramar. I apologize for the inconvenience during your stay and please know that your issues are being addressed with our staff so that we are able to improve our guest service to future guests. Again, I thank you for bringing this review to my staff’s attention and hope that you will re-consider staying at the Best Western Plus Miramar in the future. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, California
1 review
2 of 5 stars Reviewed July 31, 2012

Check the towels! 2 of first 3 days there we found HAIR inside of folded towels........Disgusting
Breakfast was good. They are finally upgrading the televisions. The shower has poor water pressure. Fridge was barely working on our arrival. Check for cigarette burns on the bed covers in non smoking rooms.

Room Tip: Disappointed. Expectected more cleanliness from Best Western Plus
See more room tips
  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonSD12, General Manager at BEST WESTERN PLUS San Diego/Miramar Hotel, responded to this review, October 17, 2012
Dear Valued Guest,

Dear Valued Guest,
We appreciate the time you are putting in to review the Best Western Plus Miramar and for bringing your concerns to our attention. Guests like you only help make our job easier to address items and fix them. To hear what has happened to you is very upsetting. What you experienced is the exception and not the rule for the kind of service we provide at the Best Western Plus Miramar. I apologize for the inconvenience during your stay and please know that your issues are being addressed with our staff so that we are able to improve our guest service to future guests. Again, I thank you for bringing this review to my staff’s attention and hope that you will re-consider staying at the Best Western Plus Miramar in the future. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 30, 2012

I hate to say anything bad about this hotel. it was actually very clean and comfortable and the staff were super nice ,friendly and helpful.Everyone has a smile and eager to answer all your questions, the hotel is really close to sea world, san diego zoo and safari,we really enjoyed out stay,and some reviews about bugs but we didn't see anything, the rooms were very clean, breakfast was awsome ,so glad we found it and will stay their again in the future, and we are extremely happy with our stay and for sure i will recommend this hotel to my friends

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonSD12, General Manager at BEST WESTERN PLUS San Diego/Miramar Hotel, responded to this review, October 17, 2012
Dear Valued Guest,

Thank you for taking the time in reviewing the Best Western Plus Miramar San Diego. We appreciate all the kind comments that you stated. We look forward to seeing you during your next visit to San Diego. Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Versailles, Indiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 25, 2012

Very Helpful. had a nice hotel and room. also computer area for guests to use was very nice.
Manu was a great help and very nice person.! would def stay again. nice location !
san diego miramar best western was a great choice . it was quiet and convenient to restaurants and shopping and to the interstate to LA Holla !

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonSD12, General Manager at BEST WESTERN PLUS San Diego/Miramar Hotel, responded to this review, October 12, 2012
Dear Valued Guest,
Thank you for taking the time in reviewing the Best Western Plus Miramar. We are so happy to hear that our hotel had “great service” and friendly desk staff. We appreciate the positive feedback about our room and hotel as well. As you mentioned, we are just minutes away from San Diego’s well-known attractions as well. Thank you again for reviewing the Best Western Plus Miramar. We can’t wait to see you during your next visit to San Diego. Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 19, 2012

very easy place to find and watching F16's flying around while sitting in the pool is pretty cool .The breakfast is average.The staff are friendly and the rooms are a good size

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonSD12, General Manager at BEST WESTERN PLUS San Diego/Miramar Hotel, responded to this review, October 12, 2012
Dear Valued Guest,
Thank you for taking the time in reviewing the Best Western Plus Miramar. We are so happy to hear that we a “nice place to stay.” We strive to work hard in providing exceptional quality service and well maintained rooms and are glad that you took notice. Thank you again for reviewing the Best Western Plus Miramar and we look forward to seeing you during your next visit to San Diego. Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Clarita, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed July 19, 2012 via mobile

NOt a cheap stay in sd but I'll chalk that up to summertime. Hotel or should I say motel needs a remodel. Elevator reeks of urine. Rooms loOked clean enough until I looked in the bath tub where some brown mystery substances resided. Bedding had blond hairs, mine are brown! Fridge very loud kept me up all night. Price paid was to much for quality!

  • Stayed July 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonSD12, General Manager at BEST WESTERN PLUS San Diego/Miramar Hotel, responded to this review, October 12, 2012
Dear Valued Guest,
Thank you for investing some time in reviewing the Best Western Plus Miramar. We also thank you for expressing your concerns to us so that we can continue to strive to work hard in providing guests with quality guest service and well maintained rooms that are above brand standards. To hear all the inconvenience that was caused during your stay is disheartening to us. Please know that your concerns are being addressed with our staff so that we are able to improve our services to future guests. Thank you again for reviewing the Best Western Plus Miramar.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS San Diego/Miramar Hotel

Address: 9310 Kearny Mesa Road, San Diego, CA 92126
Phone Number:
Location: United States > California > San Diego
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #124 of 271 Hotels in San Diego
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS San Diego/Miramar Hotel 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Best Western Inn Miramar San Diego Hotel
Best Western San Diego
San Diego Best Western

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