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“Old Town Fun at Hacienda Best Western” 5 of 5 stars
Review of BEST WESTERN PLUS Hacienda Hotel Old Town

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BEST WESTERN PLUS Hacienda Hotel Old Town
3.0 of 5 Hotel   |   4041 Harney Street, San Diego, CA 92110 (Old Town)   |  
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Ranked #68 of 270 hotels in San Diego
Pace, United States
1 review
“Old Town Fun at Hacienda Best Western”
5 of 5 stars Reviewed August 28, 2013

I have stayed at this hotel a few times now and enjoy it's proximity to the area and trolley. This time I would rather have been in a room with a view and not surrounded by party people. Other than this we will stay here again.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryanaguinaldo, Director of Sales at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review, September 3, 2013
Thank you for sharing your experience! Please let us know when you will be returning. Our leadership team can manage your reservation to make certain you are in the quietest section of the property. See you soon!
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821 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (175)
Date | Rating
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English first
Pomona, United States
1 review
4 of 5 stars Reviewed August 28, 2013

Very nice décor and courtyard. The rooms are spacious. The hotel is walking distance to many restaurants and sights in Old Town. I have been staying at this hotel with friends for the last six years. We always have a great time at this hotel. The staff are also flexible with our after hours partying. We are always treated with courtesy and respect. I'm certain we will be returning next year.

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryanaguinaldo, Director of Sales at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review, September 3, 2013
Thank you for writing a recommendation for the Best Western PLUS Hacienda Hotel Old Town! We enjoy serving you while you are here. On that note, don’t hesitate to reach out to me if I can ever be of assistance. Thanks again and we’ll see you next year!
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Tipton ca
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 27, 2013

Nice place to stay. Our room was at the top of the hill. We were able to walk to old town. The down side to many stares to climb to your room if you were not by an elevator. But we had a nice stay. We were by the street but did not hear the traffic so that turned out great.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryanaguinaldo, Director of Sales at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review, September 3, 2013
Thank you for your review. I am happy to hear you had a good stay with us. We hope that we earned your loyalty! Regarding your room assignment, I want to invite you to contact me directly through the hotel before your next stay. That way our leadership team can be sure to personalize your reservation. Seven of our eight buildings do have elevators so I am confident we have a room in the perfect spot for you!
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East Longmeadow, Massachusetts, USA
2 reviews
4 of 5 stars Reviewed August 26, 2013

I come here for business, but get to escape while I am at the hotel. The hotel grounds is very relaxing. Old towne has lots of hustle and bustle on the street, but very quite at the hotel. There are several great dinner options.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryanaguinaldo, Director of Sales at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review, September 3, 2013
Thank you for the wonderful review pointing out our garden-like setting! We hope you will join us again soon!
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Washington, UT., United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed August 26, 2013

This is a very nice hotel, in walking distance to everything in Old Town. It is decorated in the Spanish style, which is lovely and so appropriate to the area. Our room was very clean. There was a beautiful view from our sitting area. Breakfast was delicious, and the restaurant staff was very friendly and helpful.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryanaguinaldo, Director of Sales at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review, September 3, 2013
Thank you for your compliments! Great style, location, cleanliness and views are some of what makes our hotel unique for the area. We hope you have another chance to stay with us. Call ahead so we can welcome you back as a returning guest!
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El Centro, United States
1 review
5 of 5 stars Reviewed August 26, 2013

Easy walking distance to Old Town in San Diego. You can stay late and enjoy the excellent eating establishments and listen to the music they provide. Central location for all of San Diego county. Make sure you make time for Phil's BBQ near Kolby swap meet on Rosecrans.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryanaguinaldo, Director of Sales at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review, September 3, 2013
Indeed! We are an excellent choice for those that love to enjoy nightlife, without having to drive! There is always something going on in Old Town and of course the cuisine choices are plentiful. Thank you for sharing your delight with all the community members here on TripAdvisor!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oakland, CA
Top Contributor
150 reviews 150 reviews
97 hotel reviews
Reviews in 94 cities Reviews in 94 cities
328 helpful votes 328 helpful votes
5 of 5 stars Reviewed August 24, 2013

What a surprise!!! I expected a standard, reasonably priced hotel and got the perfect San Diego accommodation!! Price is great, location in interesting and safe Old Town is excellent, and the room was huge--norea "suite" than a room. (I booked a queen bed room.) Very well-done "hacienda" decor and exterior, with lots of tile, old Mexico atmosphere, an historic waterwheel, and tiled fountains. It is considered an "airport" hotel as it is so easily reachable by their shuttle van, but i is a world away in atmosphere. I've stayed elsewhere in San Diego. Never again...this is THE place to be!!
Staff were mostly super-friendly and helpful. The shuttle van driver (can't recall his name--he used to work at a rental car company if he sees this) knew the area well and was full of great tips for what to see and what could be avoided.
There is a delightful Manager's Wine reception(on Wednesday, if I recall correctly) set up on the lovely fountain patio outside the lobby.
I didn't take advantage of the AAA rate's included free breakfast at the adjoining hilltop restaurant. But I had dinner there,and the view was lovely, with the nightly Sea World fireworks.
Parking was $7 with the AAA rate. Yes, you pay for the parking, but the room prices are so low, it didn't seem unreasonable. I guess they could just add the parking price to the room price--it would still be a great value!!
Thank you to all who are responsible for this truly unique, special accommodation.

Room Tip: This hotel is VERY spread out over a hill. It is confusing at first to get from the lobby to the roo...
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryanaguinaldo, Director of Sales at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review, September 3, 2013
Thank you for the lovely sentiments. We appreciated having you as our guest. Sounds like the Best Western PLUS Hacienda hotel Old Town is the perfect choice for your needs. You have pinpointed some of the reasons our guests return to us again and again and we can’t wait for your next stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Hacienda Hotel Old Town

Address: 4041 Harney Street, San Diego, CA 92110
Phone Number:
Location: United States > California > San Diego > Old Town
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#73 Romantic Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Hacienda Hotel Old Town 3*
Reservation Options:
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Also Known As:
Best Western Hacienda Hotel Old Town San Diego
Best Western San Diego
San Diego Best Western

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