We had quite a disappointment with the Best Western. Arriving late, with three young children, we specifically asked to have a rollaway bed ready in our room when we booked. So wha if we askedt.
Asked again when checked in. The guy promised the bed will be right there. So what if he promised. We had to call again from the room (kids already frantic) to get a rollaway.
The guy brings the bed, made, and covered with canvas. Good. Takes the canvas off, and simply tosses it on the room's floor (???!).
Enough of beds.
When checking in, the guy directed us to the hotel's parking building and charged $15 for overnight parking. The building was, of course, full. Had to park on the street. Called the reception, they agreed (!) to waiver the parking charge.
Overall, the attitude was "we're doing you a favor letting you stay here". And not for cheap either. Would recommend looking elsewhere.
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- Also Known As:
- Best Western Hacienda Hotel Old Town San Diego
- Best Western San Diego
- San Diego Best Western